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| 24 May 2016 07:34 PM |
I am requesting, from the ATR community, help with purchasing my BC sub. from the Roblox Android App.
I accidentally redeemed my card on the wrong account, which I didn't think would matter. Whenever I try to purchase BC on the roblox app, it assumes I want to use my other account (google play account), that has no balance, instead of the account with $15.
This would be no problem, except, it gives me no options to use another google play store account, even after I have reinstalled the app several times, and logged in and out several times.
Any help would be appreciated :) |
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KCNx12
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| Joined: 09 Jul 2008 |
| Total Posts: 3230 |
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| 24 May 2016 07:37 PM |
Unfortunately, there is nothing that you can do on your end that I am aware of. You are gonna hate this generic response, but I legitimately think your best option is to contact ROBLOX via email. |
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twin88
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| Joined: 22 Jan 2012 |
| Total Posts: 203 |
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| 24 May 2016 07:48 PM |
go on the website click upgrade then monthly for bc or tbc
I am Le illuminati, Feed me. △ https://www.roblox.com/Groups/Group.aspx?gid=2769275 |
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Merely
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| Joined: 07 Dec 2010 |
| Total Posts: 17266 |
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| 24 May 2016 09:59 PM |
Try this:
1. Open a Google Play app. 2. Touch the Menu icon . 3. You’ll see the name and email address of the account you're using. 4. To select a different account, touch the down arrow Selector. 5. Touch the account you want to use. |
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| 24 May 2016 11:41 PM |
since when is merely a mod
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| 25 May 2016 12:38 AM |
@Merely
I tried that several times, I don't know why it continued to use an account that was not selected on the store.
I just removed all of my google accounts from my phone and then added back the one I needed to use, then wiped my roblox app data and it was all fine.
Thanks for all of the replies :) |
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proyliner
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| Joined: 11 May 2014 |
| Total Posts: 2561 |
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| 25 May 2016 12:42 AM |
Use the website I do that I redeem it there instead of my account |
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