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Re: Trouble Shooting Roblox Application - BC Purchase

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BreakingDemons is not online. BreakingDemons
Joined: 05 Mar 2009
Total Posts: 15141
24 May 2016 07:34 PM
I am requesting, from the ATR community, help with purchasing my BC sub. from the Roblox Android App.

I accidentally redeemed my card on the wrong account, which I didn't think would matter.
Whenever I try to purchase BC on the roblox app, it assumes I want to use my other account (google play account), that has no balance, instead of the account with $15.

This would be no problem, except, it gives me no options to use another google play store account, even after I have reinstalled the app several times, and logged in and out several times.

Any help would be appreciated :)
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BreakingDemons is not online. BreakingDemons
Joined: 05 Mar 2009
Total Posts: 15141
24 May 2016 07:37 PM
b1
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KCNx12 is not online. KCNx12
Joined: 09 Jul 2008
Total Posts: 3230
24 May 2016 07:37 PM
Unfortunately, there is nothing that you can do on your end that I am aware of.
You are gonna hate this generic response, but I legitimately think your best option is to contact ROBLOX via email.
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twin88 is not online. twin88
Joined: 22 Jan 2012
Total Posts: 203
24 May 2016 07:48 PM
go on the website click upgrade then monthly for bc or tbc


I am Le illuminati, Feed me. △ https://www.roblox.com/Groups/Group.aspx?gid=2769275
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Merely is not online. Merely
Joined: 07 Dec 2010
Total Posts: 17266
24 May 2016 09:59 PM
Try this:

1. Open a Google Play app.
2. Touch the Menu icon .
3. You’ll see the name and email address of the account you're using.
4. To select a different account, touch the down arrow Selector.
5. Touch the account you want to use.
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gamestop53 is not online. gamestop53
Joined: 11 May 2012
Total Posts: 41462
24 May 2016 11:30 PM
hi merely :)
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titaniumspider1 is not online. titaniumspider1
Joined: 27 Oct 2012
Total Posts: 4475
24 May 2016 11:41 PM
since when is merely a mod


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BreakingDemons is not online. BreakingDemons
Joined: 05 Mar 2009
Total Posts: 15141
25 May 2016 12:38 AM
@Merely

I tried that several times, I don't know why it continued to use an account that was not selected on the store.

I just removed all of my google accounts from my phone and then added back the one I needed to use, then wiped my roblox app data and it was all fine.

Thanks for all of the replies :)
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proyliner is not online. proyliner
Joined: 11 May 2014
Total Posts: 2561
25 May 2016 12:42 AM
Use the website
I do that I redeem it there instead of my account
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