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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Motorradfahrer is not online. Motorradfahrer
Joined: 25 Apr 2010
Total Posts: 7
20 May 2016 06:24 PM
I already have ROBLOX installed, but whenever i go to play a game, it tells me i have to install it, over and over, I tried re installing it , and it didn't work.


SOMEONE HELP ME
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6_S is not online. 6_S
Joined: 24 Feb 2016
Total Posts: 1009
20 May 2016 06:28 PM
Try going to task manager and ending all ROBLOX processes.

Try again. Or don't even launch just uninstall the game.

Clear your cookies and goto www.roblox.com/download and redownload and install.

Also be sure to clear your %temp% or even appdata.
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xXTheBrainEatrXx is not online. xXTheBrainEatrXx
Joined: 04 Apr 2014
Total Posts: 24
20 May 2016 08:06 PM
Woah, calm down. We need to establish if you have a Mac or a PC. I have little to none experience with macs. Im hoping you have a PC.
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Ryan_Sr is not online. Ryan_Sr
Joined: 22 Oct 2014
Total Posts: 11
20 May 2016 08:34 PM
I had this problem one time myself, I uninstalled robox and reinstalled it and if that does not work I would try a different browser or uninstall your browser and reinstall it.
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Baekon is not online. Baekon
Joined: 02 Aug 2012
Total Posts: 11377
20 May 2016 09:13 PM
Is your java up-to-date and enabled?


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Baekon is not online. Baekon
Joined: 02 Aug 2012
Total Posts: 11377
20 May 2016 09:17 PM
make sure the roblox plugins are allowed on your web browsers, if you don't know then this link would give you a step-by-step tutorial.
https://en.help.roblox.com/hc/en-us/articles/203313020


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Baekon is not online. Baekon
Joined: 02 Aug 2012
Total Posts: 11377
20 May 2016 09:18 PM
This is from info@roblox.com

If the issue is consistent across each browser, we'd like you to reset your Internet Settings, which can be done easily using Internet Explorer:

1.) Open Internet Explorer
2.) Open the gear icon > Internet options
3.) Open the Advanced tab
4.) Click the reset button

After resetting, please close Internet Explorer, then try launching ROBLOX from IE. When prompted, please try running the launcher. After all installation is complete, immediately restart your computer.

If that doesn't work, please next try the following. Even if you do not use Internet Explorer, make sure that Internet Explorer does not have Active X Filtering enabled:

1.) Click the gear icon
2.) Click on Safety
3.) Make sure ActiveX filtering is not checked


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Baekon is not online. Baekon
Joined: 02 Aug 2012
Total Posts: 11377
20 May 2016 09:19 PM
more from info@roblox.com

1.) Uninstall ROBLOX with your web-browser closed:(https://en.help.roblox.com/hc/en-us/articles/203312980)
2.) Follow the steps in the uninstall help article on deleting your ROBLOX folder (https://en.help.roblox.com/hc/en-us/articles/203312980)
2.) Go to http://www.roblox.com/install.
3.) If given the option to run or save the file, choose to save it.
4.) Find the "RobloxPlayerLauncher.exe" file you just downloaded. In Firefox this can be done quickly by clicking the folder icon next to the file in your download progress. In Chrome you can click the arrow next to the file in your download bar and select "show in folder".
5.) Once you have found the file, close all of your browsers.
6.) Right click on the file and choose "Run as Administrator"
7.) Let it install normally
8.) Restart your computer.
9.) Try launching ROBLOX again.



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we38 is not online. we38
Joined: 17 Apr 2016
Total Posts: 428
20 May 2016 09:54 PM
I can help you if you have a Windows 10
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