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| 20 May 2016 06:24 PM |
I already have ROBLOX installed, but whenever i go to play a game, it tells me i have to install it, over and over, I tried re installing it , and it didn't work.
SOMEONE HELP ME |
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6_S
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| Joined: 24 Feb 2016 |
| Total Posts: 1009 |
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| 20 May 2016 06:28 PM |
Try going to task manager and ending all ROBLOX processes.
Try again. Or don't even launch just uninstall the game.
Clear your cookies and goto www.roblox.com/download and redownload and install.
Also be sure to clear your %temp% or even appdata. |
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| 20 May 2016 08:06 PM |
| Woah, calm down. We need to establish if you have a Mac or a PC. I have little to none experience with macs. Im hoping you have a PC. |
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Ryan_Sr
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| Joined: 22 Oct 2014 |
| Total Posts: 11 |
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| 20 May 2016 08:34 PM |
| I had this problem one time myself, I uninstalled robox and reinstalled it and if that does not work I would try a different browser or uninstall your browser and reinstall it. |
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Baekon
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| Joined: 02 Aug 2012 |
| Total Posts: 11377 |
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| 20 May 2016 09:13 PM |
Is your java up-to-date and enabled?
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Baekon
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| Joined: 02 Aug 2012 |
| Total Posts: 11377 |
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| 20 May 2016 09:17 PM |
make sure the roblox plugins are allowed on your web browsers, if you don't know then this link would give you a step-by-step tutorial. https://en.help.roblox.com/hc/en-us/articles/203313020
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Baekon
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| Joined: 02 Aug 2012 |
| Total Posts: 11377 |
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| 20 May 2016 09:18 PM |
This is from info@roblox.com
If the issue is consistent across each browser, we'd like you to reset your Internet Settings, which can be done easily using Internet Explorer:
1.) Open Internet Explorer 2.) Open the gear icon > Internet options 3.) Open the Advanced tab 4.) Click the reset button
After resetting, please close Internet Explorer, then try launching ROBLOX from IE. When prompted, please try running the launcher. After all installation is complete, immediately restart your computer.
If that doesn't work, please next try the following. Even if you do not use Internet Explorer, make sure that Internet Explorer does not have Active X Filtering enabled:
1.) Click the gear icon 2.) Click on Safety 3.) Make sure ActiveX filtering is not checked
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Baekon
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| Joined: 02 Aug 2012 |
| Total Posts: 11377 |
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| 20 May 2016 09:19 PM |
more from info@roblox.com
1.) Uninstall ROBLOX with your web-browser closed:(https://en.help.roblox.com/hc/en-us/articles/203312980) 2.) Follow the steps in the uninstall help article on deleting your ROBLOX folder (https://en.help.roblox.com/hc/en-us/articles/203312980) 2.) Go to http://www.roblox.com/install. 3.) If given the option to run or save the file, choose to save it. 4.) Find the "RobloxPlayerLauncher.exe" file you just downloaded. In Firefox this can be done quickly by clicking the folder icon next to the file in your download progress. In Chrome you can click the arrow next to the file in your download bar and select "show in folder". 5.) Once you have found the file, close all of your browsers. 6.) Right click on the file and choose "Run as Administrator" 7.) Let it install normally 8.) Restart your computer. 9.) Try launching ROBLOX again.
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we38
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| Joined: 17 Apr 2016 |
| Total Posts: 428 |
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| 20 May 2016 09:54 PM |
| I can help you if you have a Windows 10 |
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