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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: I can't get BC

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marioluigi52 is not online. marioluigi52
Joined: 03 Mar 2013
Total Posts: 50
05 May 2016 07:57 PM
My builders club got expired and i'm waiting for an automatic renew

so far it has been over 3 hours since then

help.
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teamkilled is not online. teamkilled
Joined: 14 Apr 2013
Total Posts: 1748
05 May 2016 08:00 PM
You can check your builders club membership status at https://www.roblox.com/my/account#!/billing

Make sure it's automatically set to renew and there are no problems with the account you pay for ROBLOX with!
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marioluigi52 is not online. marioluigi52
Joined: 03 Mar 2013
Total Posts: 50
05 May 2016 08:01 PM
it says im not a member, and I can't cancel because it says it's trying to renew
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marioluigi52 is not online. marioluigi52
Joined: 03 Mar 2013
Total Posts: 50
05 May 2016 08:06 PM
https://gyazo.com/0deb8454c206d36dabfc2a1749367315 <- says i can't pay for any of the subscriptions

https://gyazo.com/14891960e4222544d97d74071ed1de49 <- roblox trying to renew my membership even though it's taking them over 3 hours to do so
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teamkilled is not online. teamkilled
Joined: 14 Apr 2013
Total Posts: 1748
05 May 2016 08:18 PM
Have your parents check out the account that ROBLOX is trying to charge - they might have declined the payment or are in the process of processing the payment. Right now, you'll probably get more information from them than you'll get from ROBLOX.
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