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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: transcation declined but roblox still took money?

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Alicia2006 is not online. Alicia2006
Joined: 25 Dec 2012
Total Posts: 290
10 Apr 2016 10:24 PM
can, i like have my money back please? i tried refreshing and doing it again and they took money twice now
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Omni_Potent is not online. Omni_Potent
Joined: 24 Jun 2012
Total Posts: 1637
10 Apr 2016 11:15 PM
um no. it is your fault for purchasing the item so they don't have to refund you


Chocolate Milk is for Winners
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littletoaster7 is not online. littletoaster7
Joined: 05 Apr 2016
Total Posts: 1
10 Apr 2016 11:16 PM
Did you get your money back? Or how do I go about doing that?
My son is new to this and we processed the transaction for $4.95 but it showed that it declined...I knew there was more than enough money on my card, so I processed it TWO MORE TIMES! All 3 times it showed 'transaction declined' but it took $4.95 out of my account ALL 3 TIMES! But his acct isn't showing the 1,200 Robux that he SHOULD have!
I'm NOT happy either and want my money back OR the 1,200 Robux onto his account!
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