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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: 2 problems

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Psvita567 is not online. Psvita567
Joined: 28 Sep 2014
Total Posts: 861
19 Mar 2016 08:14 PM
1. Games are not launching and stuck on the loading screen. I checked my internet and is working fine
2. At my computer, I noticed that there was hardware that is down and my computer keeps on booting and booting and booting and never stops! and I am at my parent's computer.
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DataFlame is not online. DataFlame
Joined: 02 Dec 2011
Total Posts: 8931
19 Mar 2016 08:16 PM
I'll provide an answer for your first problem, and I'll ask you a question for your second problem.

1. Try uninstalling ROBLOX from your computer, and then re-install it.

2. Do you know specifically which hardware is not functioning correctly?
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Psvita567 is not online. Psvita567
Joined: 28 Sep 2014
Total Posts: 861
19 Mar 2016 08:19 PM
1. Ok
2. Idk, when I tried factory restoring my lenovo computer, the hardware is down and my computer boots and boots and boots repeatedly.
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DataFlame is not online. DataFlame
Joined: 02 Dec 2011
Total Posts: 8931
19 Mar 2016 08:21 PM
If something hardware-wise isn't working, factory reset is useless.

You should probably talk to someone who can figure out what hardware isn't working.
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Psvita567 is not online. Psvita567
Joined: 28 Sep 2014
Total Posts: 861
19 Mar 2016 08:23 PM
Well, many of my friends said that its easy to fix hardware issues but my friends never had this kind of issue before.... but Ok yes I will try.
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DataFlame is not online. DataFlame
Joined: 02 Dec 2011
Total Posts: 8931
19 Mar 2016 08:25 PM
It's not easy to fix hardware issues if it's something that is expensive to replace, or something your computer heavily relies on.

May I ask, how often do you clean your PC, not just cleaning the fans, but do you clean the hardware and replace thermal paste, and what not?
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Psvita567 is not online. Psvita567
Joined: 28 Sep 2014
Total Posts: 861
19 Mar 2016 08:28 PM
Not very often.....
Oh and btw I pressed f12 and said something like this:
"Windows boot manager"
"BIOS"
"Diagnostic splash"
"Ipu....."
"AMD....."

(....) too long
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DataFlame is not online. DataFlame
Joined: 02 Dec 2011
Total Posts: 8931
19 Mar 2016 08:31 PM
Wait, are you stuck on the splashscreen on that PC.

(the welcome screen)
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Psvita567 is not online. Psvita567
Joined: 28 Sep 2014
Total Posts: 861
19 Mar 2016 09:08 PM
yeah, oh and also I pressed f12 + Fn to try if it works.
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Psvita567 is not online. Psvita567
Joined: 28 Sep 2014
Total Posts: 861
19 Mar 2016 09:09 PM
its not the welcome, its the manufacturer logo
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DataFlame is not online. DataFlame
Joined: 02 Dec 2011
Total Posts: 8931
19 Mar 2016 09:10 PM
That's what the welcome screen is...what you see when the computer boots up.
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Psvita567 is not online. Psvita567
Joined: 28 Sep 2014
Total Posts: 861
19 Mar 2016 09:12 PM
yeah thats what Im talking about. Its stuck and it needs to reboot infinitly....
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Psvita567 is not online. Psvita567
Joined: 28 Sep 2014
Total Posts: 861
19 Mar 2016 09:13 PM
btw I need to go to bed, its 10:13PM already, see you in the early morning.
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DataFlame is not online. DataFlame
Joined: 02 Dec 2011
Total Posts: 8931
19 Mar 2016 09:13 PM
I cannot help you if you cant specifically tell me which hardware you think isn't functioning correctly.

I'm sorry.
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Psvita567 is not online. Psvita567
Joined: 28 Sep 2014
Total Posts: 861
19 Mar 2016 09:16 PM
Ok then...... Let me think

if I do not know, I should dissemble my computer and find out
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DataFlame is not online. DataFlame
Joined: 02 Dec 2011
Total Posts: 8931
19 Mar 2016 09:16 PM
You cant just figure out based on analysis? -.-
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Psvita567 is not online. Psvita567
Joined: 28 Sep 2014
Total Posts: 861
19 Mar 2016 09:21 PM
how about we chat this tomorrow, while I figure it out in my sleep.
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riftg is not online. riftg
Joined: 24 Nov 2008
Total Posts: 1980
19 Mar 2016 09:27 PM
A0965973

@DataFlame
No I am not stuck. What is that?
jk I don't mean it

RiftG never sleeps
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riftg is not online. riftg
Joined: 24 Nov 2008
Total Posts: 1980
19 Mar 2016 09:58 PM
8CAEC6E1

@Psvita567
Two You are receptive to change. Me either.Could you try it again?
jk I don't mean it

RiftG never sleeps
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riftg is not online. riftg
Joined: 24 Nov 2008
Total Posts: 1980
19 Mar 2016 10:15 PM
40FB3182

@DataFlame

jk I don't mean it

RiftG never sleeps
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riftg is not online. riftg
Joined: 24 Nov 2008
Total Posts: 1980
19 Mar 2016 10:32 PM
4012C152

@Psvita567
OK let's do chat this tomorrow, while HE figure it out in his sleep .
jk I don't mean it

RiftG never sleeps
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riftg is not online. riftg
Joined: 24 Nov 2008
Total Posts: 1980
19 Mar 2016 10:38 PM
314FA025

@Psvita567
Your birthday is yeah thats what Im talking about. #makerobloxgreatagain HallaJELLO is stuck? stuck is?. stuck needs to reboot infinitly?
jk I don't mean it

RiftG never sleeps
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riftg is not online. riftg
Joined: 24 Nov 2008
Total Posts: 1980
19 Mar 2016 11:12 PM
52D97584

@DataFlame
Congratulations.. You can ask me anything you want. Two OK I will try it. Bertrand Russell once said that "it must have required many ages to discover that a brace of pheasants and a couple of days were both instances of the number two." The cheap one, I think.
jk I don't mean it

RiftG never sleeps
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Psvita567 is not online. Psvita567
Joined: 28 Sep 2014
Total Posts: 861
20 Mar 2016 07:22 AM
ok I probably figured it out by myself. I pressed some kind of random button that lead me to safe mode which has a blue screen. Then I restored my computer and my computer is fixed.
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