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| 13 Mar 2016 09:42 PM |
| I lost robux towards items that i didn't even buy. and i had hats that cost robux, but they just disappeared.. and i don't own them anymore. how could this happen??? |
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Voxxes
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| Joined: 29 Jul 2013 |
| Total Posts: 129 |
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| 13 Mar 2016 09:56 PM |
| If your user was compromised at the time, I'd recommend that you screenshot the transaction logs and send a message to info@roblox.com. Make sure to state your username. Also you might want to circle the transactions that were not made by you. You can also check your trade records to see the user that has stolen those items. |
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| 14 Mar 2016 12:52 AM |
| ^same thing happened with my brother |
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| 14 Mar 2016 01:39 AM |
They stole my robloxian skull.
♛ Join Now http://www.roblox.com/My/Groups.aspx?gid=2720441 JOIN NOW ♛ |
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Zoydburg
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| Joined: 20 Apr 2014 |
| Total Posts: 2 |
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| 14 Mar 2016 06:19 AM |
| I was playing roblox and the next day someone hacked my account stole all my Rubuks and all my tips and now u have nothing back to step one this was the second time that it happened I had over 700tix and a few Robuks it's very sad and sadder who know what else they did to me I am very young and this is what I get if you want to help I'll be so happy just a small donation to me or anything I'll be happy my name is Zoydburg and when this happened I cried |
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| 14 Mar 2016 08:30 AM |
| You most likely fell for a free ROBUX scam site and entered your login information or you gave your account information to another user. Please do know that when you give someone access to your account you're giving that user an opportunity to steal your account or currency or any items on the account.I would suggest sending an email to info@roblox.com to resolve the issue, but make sure you screenshot it so you can get the best possible help from the staff. |
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