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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: CANT OPEN MSG ON TABLET

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TheGoldenBoy44 is not online. TheGoldenBoy44
Joined: 17 Jan 2015
Total Posts: 9
06 Feb 2016 08:28 PM
hey every time I open msg on my tablet its just a blank screen with a ad to the right side of the screen?
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HttpLonghorn is not online. HttpLonghorn
Joined: 06 Jan 2016
Total Posts: 408
06 Feb 2016 08:33 PM
Have you tried refreshing the page ?
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TheGoldenBoy44 is not online. TheGoldenBoy44
Joined: 17 Jan 2015
Total Posts: 9
06 Feb 2016 08:34 PM
Yep
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HttpLonghorn is not online. HttpLonghorn
Joined: 06 Jan 2016
Total Posts: 408
06 Feb 2016 08:37 PM
Sometimes, It depends on your Tablet, Some tablets can't open big file size pages and some can.
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TheGoldenBoy44 is not online. TheGoldenBoy44
Joined: 17 Jan 2015
Total Posts: 9
06 Feb 2016 08:39 PM
I used to be able to open them I went on my laptop same thing
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HttpLonghorn is not online. HttpLonghorn
Joined: 06 Jan 2016
Total Posts: 408
06 Feb 2016 08:44 PM
Make sure that you're using the most recent version of a supported internet browser
Try manually refreshing the page a few times (Ctrl + R on a PC or Command + R on a Mac)
If you use Chrome, you can also try clearing your browsing data. To do this:

Click to the right of the browser toolbar
Select Tools > Clear Browsing Data...
Select Empty the cache and click Clear browsing data

Hope this helps...
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TheGoldenBoy44 is not online. TheGoldenBoy44
Joined: 17 Jan 2015
Total Posts: 9
06 Feb 2016 08:53 PM
Nothing works I am done my friend msged me twice and I can't open them just blank screen with ads
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