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ROBLOX keeps telling me to install, and doesn't work

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LMQ is not online. LMQ
Joined: 29 Jun 2010
Total Posts: 26361
04 Feb 2016 01:25 PM
I try joining any game, it tells me to install, I re-install, it crashes.


And I checked that Chrome Pop-up box longggg time ago, there is no way to fix this.
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BredCrums is not online. BredCrums
Joined: 24 Apr 2010
Total Posts: 907
04 Feb 2016 01:30 PM
Have had this issues multiple times, there's a few ways to resolve it.

First! Uninstall ALL ROBLOX application files. The Studio, and Player.

Control Pannel>Programs>Uninstall>ALL ROBLOX Files.

Second! In your main PC Search bar, Type, 'Internet Options', Press Enter and a little menu will come up. On the top look all the way to the right where it says 'Advanced', Click that. Click, 'Reset' And follow the little messages along. This is squashing a install loop if one is currently active in IE.
(This will remove NO Files, Extensions or anything else, only reset IE Data)

If your ROBLOX is still being a little noob after that, try this.

Search "Proxy" in your search bar. Click, 'LAN Settings', Make sure ALL of the boxes are unchecked, make sure there is absolutely NO numbers typed in any of the spaces. After this close the menu and re-try ROBLOX.

Hope this helps, goodluck!


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LMQ is not online. LMQ
Joined: 29 Jun 2010
Total Posts: 26361
04 Feb 2016 01:31 PM
But I don't use IE.
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NERFBOY1186 is not online. NERFBOY1186
Joined: 25 Dec 2015
Total Posts: 43
04 Feb 2016 01:46 PM
turn fire wall off
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legoseed is not online. legoseed
Forum Moderator
Joined: 30 Sep 2008
Total Posts: 79387
04 Feb 2016 01:47 PM
That's odd, re-installing always works for me.

If you continue to have this problem, email info@roblox.com and let them know the details.
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