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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: ##: ##: I need help!

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xKaroo is not online. xKaroo
Joined: 29 Mar 2012
Total Posts: 20
17 Jan 2016 02:19 AM
I've had this same problem, but i cant remember how i fixed this. When i was trying to play a ROBLOX game, it forced me to install it. Then, i decided to uninstall ROBLOX and ROBLOX Studio, and then i tried to re-install it. It was installing, but after 'installation' it threw me to Games Page and nothing happened. I tried my best to fix this but nothing works. Any help?
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TheRealExwum is not online. TheRealExwum
Joined: 17 Nov 2012
Total Posts: 696
17 Jan 2016 03:43 AM
your browser is blocking the roblox website from reaching the .exe

reinstall your browser (if it's chrome or firefox or any other tp browsers)


if it's microsoft ie or edge

well then
good luck to you



why
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xKaroo is not online. xKaroo
Joined: 29 Mar 2012
Total Posts: 20
17 Jan 2016 04:55 AM
I tried to do that twice, but it did not work. Is there any settings to disable the blockage?
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tuffmeister is not online. tuffmeister
Joined: 02 Jul 2011
Total Posts: 2296
17 Jan 2016 08:19 AM
Try a different browser, if you're using chrome, it should work.


Liar.Avi
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tuffmeister is not online. tuffmeister
Joined: 02 Jul 2011
Total Posts: 2296
17 Jan 2016 08:19 AM
Or ROBLOX might not run on your platform anymore.


Liar.Avi
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xKaroo is not online. xKaroo
Joined: 29 Mar 2012
Total Posts: 20
17 Jan 2016 09:05 AM
Platform?
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xKaroo is not online. xKaroo
Joined: 29 Mar 2012
Total Posts: 20
17 Jan 2016 09:16 AM
Do i need to buy a new computer?
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tuffmeister is not online. tuffmeister
Joined: 02 Jul 2011
Total Posts: 2296
17 Jan 2016 09:17 AM
I'm not sure, how old is your computer?


Liar.Avi
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xKaroo is not online. xKaroo
Joined: 29 Mar 2012
Total Posts: 20
17 Jan 2016 09:37 AM
I have a HP Laptop, i think its 1-3 yrs old.
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tuffmeister is not online. tuffmeister
Joined: 02 Jul 2011
Total Posts: 2296
17 Jan 2016 09:41 AM
That's fine, have you tried playing on Chrome? It may just be that your browser is old and needs updating.


Liar.Avi
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xKaroo is not online. xKaroo
Joined: 29 Mar 2012
Total Posts: 20
17 Jan 2016 09:51 AM
I play on Chrome.. i've tried re-installing Chrome, re-installing Player and Studio.
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tuffmeister is not online. tuffmeister
Joined: 02 Jul 2011
Total Posts: 2296
17 Jan 2016 09:51 AM
I'm not sure then, try contacting ROBLOX about the situation.


Liar.Avi
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bonny12344 is not online. bonny12344
Joined: 29 Aug 2015
Total Posts: 2
17 Jan 2016 10:29 AM
my game is being ######
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bonny12344 is not online. bonny12344
Joined: 29 Aug 2015
Total Posts: 2
17 Jan 2016 10:30 AM
thanks
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xKaroo is not online. xKaroo
Joined: 29 Mar 2012
Total Posts: 20
17 Jan 2016 12:11 PM
Sends me to games page.. ugh.
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xKaroo is not online. xKaroo
Joined: 29 Mar 2012
Total Posts: 20
17 Jan 2016 12:56 PM
I'll be checking this forum post for messages, if something works, i will return to ROBLOX.
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jupjup123450 is not online. jupjup123450
Joined: 10 Jul 2014
Total Posts: 745
17 Jan 2016 02:25 PM
had it once, uninstalled roblox and cleared cache, installed and it worked. However, not all computers are the same.
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xKaroo is not online. xKaroo
Joined: 29 Mar 2012
Total Posts: 20
18 Jan 2016 02:20 PM
How do you clear cache?
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