generic image
Processing...
  • Games
  • Catalog
  • Develop
  • Robux
  • Search in Players
  • Search in Games
  • Search in Catalog
  • Search in Groups
  • Search in Library
  • Log In
  • Sign Up
  • Games
  • Catalog
  • Develop
  • Robux
   
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
Home Search
 

Re: My 40$ roblox card was already claimed, I have been trying-

Previous Thread :: Next Thread 
shrimplings is not online. shrimplings
Joined: 21 Sep 2014
Total Posts: 4553
14 Jan 2016 12:13 PM
-to get a refund or something because when I tried to claim the 40$, it said it was already used. I assumed it was that one v3rmillion bot that automatically pastes pin codes, and there was 17 pages of replies. But if it's not that then I don't really know why it isn't working. The card was never scratched and anything, I don't get it...?


Also, why are the people at customer support are denying that there isn't a bot that can guess pin codes and that pin codes could be stolen? Or even denying that they could give me a refund at all, even with all the high amount evidence I have gathered.

Ugh, this unfortunate event has made me not want to become a future payment customer as I fear that my cards could be stolen even without them even being scratched or anything....


Sorry for the "long" wall of text if you guys aren't literate enough to read this, or just my blabbering about my stupidity of wasting 40$ of pretty pixels.


Report Abuse
shrimplings is not online. shrimplings
Joined: 21 Sep 2014
Total Posts: 4553
14 Jan 2016 12:17 PM
/a/uQeqO

I don't know why they are denying that my card's credit was stolen, or that denying the existence of the pin code -stealing bot .


Report Abuse
Untethered is not online. Untethered
Joined: 11 Jun 2010
Total Posts: 10359
14 Jan 2016 12:19 PM
email info@roblox.com


Report Abuse
joshiscool22222 is not online. joshiscool22222
Joined: 27 May 2010
Total Posts: 29029
14 Jan 2016 12:19 PM
Did you keep the receipt? If so then if you have proof it didn't work then you can get a refund.


Report Abuse
ravenblooded is not online. ravenblooded
Joined: 17 Feb 2013
Total Posts: 75
14 Jan 2016 12:20 PM
If you bought it from a store you can have it refunded within 30 days of purchase if it doesn't work by law.

In the UK, anyway.



Report Abuse
shrimplings is not online. shrimplings
Joined: 21 Sep 2014
Total Posts: 4553
14 Jan 2016 12:23 PM
@joshiscool

I literally still have the reciept, I BEEN asking for a refund for the past year

@Untethered

That's what I been doing...

@ravenblooded

I wish I knew that when I had my card stolen, a year ago. I don't really know much about laws, also I live in USA so I don't live in the UK.




Report Abuse
joshiscool22222 is not online. joshiscool22222
Joined: 27 May 2010
Total Posts: 29029
14 Jan 2016 12:26 PM
Did you show them a picture of the receipt? Also, over a year? Dang.


Report Abuse
joshiscool22222 is not online. joshiscool22222
Joined: 27 May 2010
Total Posts: 29029
14 Jan 2016 12:27 PM
Oh, sorry, just looked at the img ur. Weird, you have all the proof there. Very unlikely of RoBLOX to deny that with all the information there.


Report Abuse
shrimplings is not online. shrimplings
Joined: 21 Sep 2014
Total Posts: 4553
14 Jan 2016 12:28 PM
@joshiscool

Yep, over a year... They been trying to evade my request for a refund by spamming "UMG THAT BOT DOESN'T EXISTU".


Report Abuse
Railmints is not online. Railmints
Joined: 11 Aug 2014
Total Posts: 272
14 Jan 2016 12:30 PM
Maybe you blew all the robux without realizing it c;
Report Abuse
joshiscool22222 is not online. joshiscool22222
Joined: 27 May 2010
Total Posts: 29029
14 Jan 2016 12:31 PM
I hate to badmouth the staff but it seems they're a bit bitter to even look at the evidence and investigate. I know what v3rm is and I would not doubt it was an autobot.


Report Abuse
shrimplings is not online. shrimplings
Joined: 21 Sep 2014
Total Posts: 4553
14 Jan 2016 12:32 PM
@Railmints

"The card was never scratched and anything, I don't get it...?"
"it said it was already used."

Sure I did... :/


Report Abuse
HollieSparkles is online. HollieSparkles
Joined: 14 Jan 2013
Total Posts: 18250
14 Jan 2016 12:46 PM
when did you get the ROBLOX card


Report Abuse
shrimplings is not online. shrimplings
Joined: 21 Sep 2014
Total Posts: 4553
14 Jan 2016 12:49 PM
@HollieSparkles

02-13-2015, 02:13 PM, I thought it was 02-14-2015 09:46 AM but the reciept says 02-13-2015, 02:13 PM


I'm really forgetful when it comes to time, so thank god for the receipt to say that.


Report Abuse
5ZR is not online. 5ZR
Joined: 11 Dec 2012
Total Posts: 2218
14 Jan 2016 12:59 PM
The chances of a bot getting a Roblox card pin code correctly is very slim (1/100000000)

Either the card was not activated properly, or you're attention seeking.
Report Abuse
Railmints is not online. Railmints
Joined: 11 Aug 2014
Total Posts: 272
14 Jan 2016 01:00 PM
theres also a reciept section on roblox that tells you about your robux and whether you bought any or not. you should show this to the admins in case they might think your trying to swindle some free ones
Report Abuse
HollieSparkles is online. HollieSparkles
Joined: 14 Jan 2013
Total Posts: 18250
14 Jan 2016 01:00 PM
oh

in that time span a bot could've found the pin so its probably been used OR expired or something like that
Report Abuse
Railmints is not online. Railmints
Joined: 11 Aug 2014
Total Posts: 272
14 Jan 2016 01:02 PM
shoulda got robux straight from the site :P
Report Abuse
shrimplings is not online. shrimplings
Joined: 21 Sep 2014
Total Posts: 4553
14 Jan 2016 01:05 PM
@5ZR

That's why I was doubting that my card could have been botted, but I still want a refund back.

If I wanted to attention seek, I could have gone to tumblr. And it was activated properly, I'm pretty sure.



@Railmints

How do I access it? I would always be interested for gathering it in more info.

Also yeah, I should have gotten my Robux/BC a LONG time ago.

@HollieSparkles

:(



Report Abuse
HollieSparkles is online. HollieSparkles
Joined: 14 Jan 2013
Total Posts: 18250
14 Jan 2016 01:09 PM
ROBLOX doesn't do refunds



That's for the store you bought it from

but as you bought it over a year ago they won't refund it
Report Abuse
shrimplings is not online. shrimplings
Joined: 21 Sep 2014
Total Posts: 4553
14 Jan 2016 01:13 PM
@Hollie

That's of stuff like Robux and Tix purchases and people crying about refunds in that regard. But if that's really true then ouch, I wasted about half of birthday my birthday last year on that card.

Plus, I been losing hope more and more slowly over the months. I don't really expect to get my money back because of ROB-lox's greed


Report Abuse
HollieSparkles is online. HollieSparkles
Joined: 14 Jan 2013
Total Posts: 18250
14 Jan 2016 01:18 PM
ROBLOX isn't greedy





the community is






it's too late to get a refund now


by about 340 days
Report Abuse
durpflip is not online. durpflip
Joined: 09 Sep 2008
Total Posts: 8230
14 Jan 2016 02:14 PM
"ROBLOX isn't greedy,the community is"
>obc


mv /home/siggy /dev/null
Report Abuse
HollieSparkles is online. HollieSparkles
Joined: 14 Jan 2013
Total Posts: 18250
14 Jan 2016 02:25 PM
what about me having obc







do you have a problem with that
Report Abuse
MinistryOfMagics is not online. MinistryOfMagics
Joined: 05 May 2014
Total Posts: 91
14 Jan 2016 02:33 PM
ROBLOX is greedy to be honest.

None of the Admin's donate.

'I'm sorry, I'm not allowed to donate or respond to these types of messages.''

Honestly,

10 dollars should get you 2k robux.

and 49 dollars should get you more than

4k -6k

Report Abuse
Previous Thread :: Next Thread 
Page 1 of 1
 
 
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
   
 
   
  • About Us
  • Jobs
  • Blog
  • Parents
  • Help
  • Terms
  • Privacy

©2017 Roblox Corporation. Roblox, the Roblox logo, Robux, Bloxy, and Powering Imagination are among our registered and unregistered trademarks in the U.S. and other countries.



Progress
Starting Roblox...
Connecting to Players...
R R

Roblox is now loading. Get ready to play!

R R

You're moments away from getting into the game!

Click here for help

Check Remember my choice and click Launch Application in the dialog box above to join games faster in the future!

Gameplay sponsored by:
Loading 0% - Starting game...
Get more with Builders Club! Join Builders Club
Choose Your Avatar
I have an account
generic image