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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Computer Blacks Out playing Roblox

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Lugiaboy1 is not online. Lugiaboy1
Joined: 25 May 2011
Total Posts: 4
29 Dec 2015 10:01 PM
I have this serious problem with my computer that only happens when I play any Roblox games for the past six months. I've been trying to play Roblox games, but however a few minuets (around 10 minuets if i'm lucky) in and my computer screen goes to black and stays that way until I restart my computer. It really does suck since this is the only thing that's done this to me thus far, everything else works like a charm, even more Graphic Card heavy games, like Minecraft or a bunch of other Steam games. Can someone please help me? This would really be helpful.
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foxyfred is not online. foxyfred
Joined: 30 Mar 2010
Total Posts: 10
30 Dec 2015 01:11 AM
Next time the black screen happens to you. Do this for me when you restart your computer:
1. Right click start menu.
2. Click on "Control Panel"
3. Click "Administrative Tools"
4. Click "Event Viewer"
5. Click "Windows Logs"
6. Click "System" It will load for a few minutes.
7. Look for any recent message that has a level other than Information. (You really only should see information in there at all, anything else is some problem.)
8. Click the message, click on "Details" in the bottom menu.
9. Click "XML View"
10. Copy the XML view into a reply to this and I will look into the problem.
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Lugiaboy1 is not online. Lugiaboy1
Joined: 25 May 2011
Total Posts: 4
30 Dec 2015 01:45 AM
Thank you for your help! I'll do this once I get another game up and going, as I forgot when the problem occurred today.
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