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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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##: Roblox Won't Update

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iFinnmark is not online. iFinnmark
Joined: 20 Oct 2013
Total Posts: 12
10 Apr 2015 10:01 PM
It has been a while since my Mac couldn't update Roblox. When I try to play a game it says "Configuring Roblox" and it stops. Then a new window opens up and says "Unable To Update, Roblox Is Not Able To Update" please help me!
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lopj245 is not online. lopj245
Joined: 18 Mar 2010
Total Posts: 186
10 Apr 2015 10:03 PM
Have you tried starting with a fresh install of roblox?
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iFinnmark is not online. iFinnmark
Joined: 20 Oct 2013
Total Posts: 12
10 Apr 2015 10:08 PM
Yes, I have reinstalled it many times, and I still have the same issue.
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lopj245 is not online. lopj245
Joined: 18 Mar 2010
Total Posts: 186
10 Apr 2015 10:14 PM
I want you to try opening roblox up in a browser such as chrome of safari since you're on a mac.
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iFinnmark is not online. iFinnmark
Joined: 20 Oct 2013
Total Posts: 12
10 Apr 2015 10:15 PM
Done, it just wants me to download it over and over again and once I do that it still doesn't work.
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lopj245 is not online. lopj245
Joined: 18 Mar 2010
Total Posts: 186
10 Apr 2015 10:18 PM
What browser are you using?
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iFinnmark is not online. iFinnmark
Joined: 20 Oct 2013
Total Posts: 12
10 Apr 2015 10:22 PM
Safari, and I cannot download any other at the moment.
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lopj245 is not online. lopj245
Joined: 18 Mar 2010
Total Posts: 186
10 Apr 2015 10:27 PM
Lets go over the next courses of action.

Steps: (Have you tried them)

1. Restarting your Mac.
2. Clearing Cookies.
3. Trying a different browser.
4. Checking if Roblox is being blocked by a firewall.
5. Uninstalling Roblox and Roblox Studio.

Reply as such.
1. no/yes
2. yes/no

Etc.
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iFinnmark is not online. iFinnmark
Joined: 20 Oct 2013
Total Posts: 12
10 Apr 2015 10:29 PM
1. Yes
2. No
3. No
4. No
5. Yes
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iFinnmark is not online. iFinnmark
Joined: 20 Oct 2013
Total Posts: 12
10 Apr 2015 10:30 PM
Well now...

1.Yes
2. No
3. No
4. Yes
5. Yes
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lopj245 is not online. lopj245
Joined: 18 Mar 2010
Total Posts: 186
10 Apr 2015 10:32 PM
Any progress?
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iFinnmark is not online. iFinnmark
Joined: 20 Oct 2013
Total Posts: 12
10 Apr 2015 10:42 PM
No, still not working.
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spacesack is not online. spacesack
Joined: 08 Dec 2011
Total Posts: 80
11 Apr 2015 01:23 AM
http://blogs.msdn.com/b/ukvsts/archive/2009/02/27/adding-the-ms-loopback-adapter-on-windows-7.aspx here we go this works simply worked for me so i guess this is the answer you want!!
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JonnyBiscuits is not online. JonnyBiscuits
Joined: 01 Jan 2015
Total Posts: 8
27 Jun 2015 12:35 AM
I have the same problem on my Mac OSX Yosemite.
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JonnyBiscuits is not online. JonnyBiscuits
Joined: 01 Jan 2015
Total Posts: 8
05 Jul 2015 03:33 PM
@Spacesack

This problem's on mac...
Not Window's 7.
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Theonlytman2 is not online. Theonlytman2
Joined: 15 Nov 2012
Total Posts: 101
11 Aug 2015 12:25 AM
I'm having the same problem too.
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rimvosiusLOST is not online. rimvosiusLOST
Joined: 19 Sep 2013
Total Posts: 763
11 Aug 2015 02:51 AM
And macs mostly have this problems.

Get pc.
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lopj245 is not online. lopj245
Joined: 18 Mar 2010
Total Posts: 186
27 Oct 2015 09:08 PM
A mac is A PC lol... PC stands for Personal Computer
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jeremyrocks1620 is online. jeremyrocks1620
Joined: 29 Jun 2014
Total Posts: 1
29 Oct 2015 07:08 PM
Ive got it as well and ive done it all it did it once then they made a new update
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Davidapple10 is not online. Davidapple10
Joined: 10 Nov 2014
Total Posts: 1
29 Dec 2015 06:27 PM
anyone find a solution? I still cant get it to update
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taylah3612 is not online. taylah3612
Joined: 12 Mar 2014
Total Posts: 1
09 Jun 2016 02:16 AM
has anybody found a solution? or resolution?
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snow_leopard2008 is not online. snow_leopard2008
Joined: 12 May 2016
Total Posts: 1
27 Oct 2016 11:02 AM
This is happening to me too I Downloaded Roblox ### run installation and I get Configuring Roblox followed by unable to download error which also says cannot update. but the rob lox app is on my dock so I think it is an update issue I have removed all roblox files and plugins tried to re-install and I get the same error I have removed website data I have tried safari, firefox and chrome I tried creating another roblox account I created a new account on my mac my firewall is switched off I am running Siera for mac Has anyone got any other suggestions?
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matt39300 is not online. matt39300
Joined: 27 Jun 2014
Total Posts: 1
27 Jan 2017 02:29 PM
#### #### #### #### #####
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shortking123456789 is not online. shortking123456789
Joined: 09 Jun 2015
Total Posts: 1
07 Jun 2017 10:16 AM
Have you tried clearing cams off ########## on a mac as well; and it is now working for me this issue only happens to macs every week.
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AlanDreamwalker is not online. AlanDreamwalker
Joined: 09 Jul 2012
Total Posts: 14
07 Jun 2017 11:17 AM
Alright I've had the same issue multiple times but I've learn a method which aids the process of Roblox loading, when is says "Configuring Roblox" it means that the Roblox program is stuck in a loop or that it is having some problem with a internal server error, find Roblox in your files MAC or Windows and uninstall all of it, go back to the internet or google chrome and reinstall Roblox and try again. If that does not work you may have to make another account profile on your computer NOT A NEW Roblox PROFILE, because if you make a new computer profile Roblox will think it's a new computer and whatever internal server issue or other problems will be non existent.


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