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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Transaction declined by bank.

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Hazmat44 is not online. Hazmat44
Joined: 30 Dec 2011
Total Posts: 1080
01 Aug 2013 08:49 AM
This is getting infuriating. I am trying to buy some robux with my credit card and it has worked with EVERY website except this one. I sent roblox an email but they didn't respond.


When I called in, they said it had something to do with me not entering the info right, but I enter the same info on all the other websites I pay with the credit card, and my transaction runs through just fine. Can I please get some mod help, if possible?




Umad Bro?
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Xemonz is not online. Xemonz
Joined: 13 Mar 2013
Total Posts: 513
01 Aug 2013 09:33 AM
It did that to me once, it turned out I had no more money left on the card you might want to check the card and see if you have any money left on it.
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Hazmat44 is not online. Hazmat44
Joined: 30 Dec 2011
Total Posts: 1080
01 Aug 2013 04:55 PM
I have $89 on it. Money is no issue. Everything I am doing is right, because I'm entering what I enter for every website. It's just not working on this one for some reason.




Umad Bro?
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kittyawesomenessbro is not online. kittyawesomenessbro
Joined: 26 Sep 2012
Total Posts: 78
01 Aug 2013 05:18 PM
Does ROBLOX allow your card?
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johnspartan117 is not online. johnspartan117
Joined: 01 Jan 2008
Total Posts: 3124
01 Aug 2013 05:25 PM
If they didn't then he wouldn't be able to choose his card. How's your credit?
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Hazmat44 is not online. Hazmat44
Joined: 30 Dec 2011
Total Posts: 1080
01 Aug 2013 06:08 PM
Idk. I'm 14. :I I assume my credit should be fine since it works on other trusted websites such as DCUO, SWTOR, LoL, and Steam.
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superswordfish is not online. superswordfish
Joined: 14 Jun 2013
Total Posts: 1336
01 Aug 2013 06:18 PM
Maybe ROBLOX requires different information than other sites idk just a random guess :P.
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shred1894 is not online. shred1894
Joined: 30 Aug 2009
Total Posts: 6515
01 Aug 2013 06:23 PM
Some banks have a minimum that is required to be in the account, I know 5/3 bank has a minimum of around 80$, your bank might have a similar minimum.
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Hazmat44 is not online. Hazmat44
Joined: 30 Dec 2011
Total Posts: 1080
01 Aug 2013 08:04 PM
It's a walmart money card. There is no required minimum. And the bank it's associated with is G.E. capital retail bank. Can a mod help me please?
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DianaLombard is not online. DianaLombard
Joined: 23 May 2013
Total Posts: 632
01 Aug 2013 08:21 PM
Try putting more money on the card. $100 or something?
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RealPersa is not online. RealPersa
Joined: 21 Dec 2012
Total Posts: 7124
01 Aug 2013 08:35 PM
That happens when there's no money on the card. Check to see the balance, or if it's even been activated yet.

~مانند یک گانگستر واقعی~
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11076 is not online. 11076
Joined: 16 Mar 2010
Total Posts: 649
01 Aug 2013 09:58 PM
I would advise just buying ROBLOX cards if you want to buy ROBUX/BC.
Much easier than entering your card every single time.
I don't think ROBLOX takes gift card payments. If I had a gift card right now I would be trying this. I sure hope that a moderator can clear this up, Because I do want to know if ROBLOX accepts Visa gift cards and such.
~11076
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Hazmat44 is not online. Hazmat44
Joined: 30 Dec 2011
Total Posts: 1080
01 Aug 2013 11:33 PM
Again, It's NOT a money issue. There's $80 on the card and I'm trying to spend $40.
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Hazmat44 is not online. Hazmat44
Joined: 30 Dec 2011
Total Posts: 1080
02 Aug 2013 01:10 AM
Bump. And yeah, they accept visa gifts cards. I actually used a gift card to buy my BC, but it wasn't a walmart money card. You guys aren't reading the description either. i said I called in and the roblox employee said it had something to do with fraud, but this is a card my granddad bought and gave to me, as an, you could call it an allowance.


He puts money on it every month. I put all the right info, idk what's wrong. Nothing SHOULD be wrong. I think it's a roblox problem, which is why I'm requesting help from a roblox staff member.
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Hazmat44 is not online. Hazmat44
Joined: 30 Dec 2011
Total Posts: 1080
02 Aug 2013 01:58 AM
Bump
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iDashing is not online. iDashing
Joined: 05 Dec 2012
Total Posts: 152
02 Aug 2013 02:03 AM
If your using your card alot sometimes the bank will put your card on hold, for safety, considering card stealers usually use the money very fast.
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Hazmat44 is not online. Hazmat44
Joined: 30 Dec 2011
Total Posts: 1080
02 Aug 2013 02:06 AM
This is one of the first purchases I've done all week.
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Hazmat44 is not online. Hazmat44
Joined: 30 Dec 2011
Total Posts: 1080
02 Aug 2013 02:16 AM
Well, trying to do.
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stephen1182 is not online. stephen1182
Joined: 31 Aug 2010
Total Posts: 4003
02 Aug 2013 02:19 AM
[ Content Deleted ]
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Hazmat44 is not online. Hazmat44
Joined: 30 Dec 2011
Total Posts: 1080
02 Aug 2013 03:00 AM
Wow. Congrats. You've won the award for dumbest answer all day. Can someone who's not a complete idiot reply with a solution please? Preferably a mod?
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21231322 is not online. 21231322
Joined: 12 Nov 2011
Total Posts: 2789
02 Aug 2013 03:57 AM
Wait, so hazmat, you're not 18, and you claim to have a credit card? You called ROBLOX, or your parents did? Because you have to be 18+ to call them. :P
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TuongLam1 is not online. TuongLam1
Joined: 12 Jul 2012
Total Posts: 82
02 Aug 2013 05:23 AM
Lawl, And... Only when you 18+ you can get a credit card, Debit is alright from 11+. I think LaWL.
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Microanalysis is not online. Microanalysis
Joined: 29 Jul 2013
Total Posts: 5036
02 Aug 2013 05:28 AM
I have debit card linked to my paypal, I can buy whatever I like :D
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Hazmat44 is not online. Hazmat44
Joined: 30 Dec 2011
Total Posts: 1080
02 Aug 2013 06:54 AM
212, Idk if you quite have that firm a grasp on how to read or not, but we've established the fact that I am using a walmart money card already, so there's that. Also, I called roblox myself and they didn't seem to have a problem with it.
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21231322 is not online. 21231322
Joined: 12 Nov 2011
Total Posts: 2789
02 Aug 2013 01:20 PM
Lies hazmat. You have to be 18+ That is their policy.
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