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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Help?

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DubstepSquirrel is not online. DubstepSquirrel
Joined: 03 Dec 2012
Total Posts: 529
19 Nov 2015 02:53 PM
Hi, Whenever I open a game after a few minute it says "Roblox has encountered an unexpected issue" and it closes...
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DubstepSquirrel is not online. DubstepSquirrel
Joined: 03 Dec 2012
Total Posts: 529
19 Nov 2015 02:53 PM
And then when I rejoin it says "Game has shut down"
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bigrc592 is not online. bigrc592
Joined: 27 Feb 2013
Total Posts: 44
19 Nov 2015 03:51 PM
Bumpty bump bumpo
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TESTsubject0100 is not online. TESTsubject0100
Joined: 18 Aug 2014
Total Posts: 9286
19 Nov 2015 04:22 PM
Simple enough.
I will explain these methods in another post

===METHOD ONE===

Reinstall ROBLOX.

===METHOD TWO===
Disable your anti-virus

===METHOD THREE===
Check your Firewall

Maybe your firewall doesn't let ROBLOX send and recieve packets.

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SpecialDragon is not online. SpecialDragon
Joined: 01 Oct 2014
Total Posts: 7
19 Nov 2015 04:32 PM
Probably an issue with your computer, firewall, need to reinstall ROBLOX, etc. Just like TESTsubject0100 just said.
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zachzachk1999 is not online. zachzachk1999
Joined: 09 Jul 2011
Total Posts: 1534
19 Nov 2015 05:18 PM
Before you check any of this, I'd recommend reloading the game page and tapping play. It could be that the game did shut down and it caused you to crash, and you are requesting a non-existent server.
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DubstepSquirrel is not online. DubstepSquirrel
Joined: 03 Dec 2012
Total Posts: 529
29 Nov 2015 12:20 PM
Still having the problem
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