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| 24 Nov 2015 02:36 PM |
he bought a roblox card to donate my other friend 913, but 913 got deleted so it glitched the roblox card so he cant cancel it or whatever.......now roblox cant find the card and stop the money
is there a way to fix it |
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| 24 Nov 2015 02:46 PM |
Hi,
The best way is to contact ROBLOX directly by email: info@roblox.com If the card was already registered and he got deleted then it may be unlikely as he would of broken the ToS (Terms of Service) so ROBLOX would have every right to remove it. |
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| 24 Nov 2015 02:53 PM |
@central
No he bought the game card, he was going to donate 913.
But 913 got deleted so the card removed the money and froze up on him. |
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| 24 Nov 2015 03:03 PM |
Hi,
By 913 you mean R$913? Before I thought you were saying your friends username was 913. As far as I am aware ROBLOX cards can't be cancelled. If the ROBUX were never transfer I would advise emailing info@roblox.com or going back to the shop and making a complaint. |
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| 24 Nov 2015 03:22 PM |
@cen
Opnoble bought a gamepass for 800 robux
he was going to donate someone called 913 the 800 robux but then 913 got deleted and froze the card up and then removed the money |
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| 24 Nov 2015 03:33 PM |
Hi,
Buying game passes can not give you R$ unless it is a R$ which is in-game only and not on site. I would suggest contacting the developer of the game. |
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| 24 Nov 2015 03:55 PM |
@central
He bought a robux card from the store and tried to donate 913.
But it failed. |
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