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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Credit card problem.

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DmitriPetruska is not online. DmitriPetruska
Joined: 16 Aug 2015
Total Posts: 178
10 Nov 2015 08:20 PM
I am using a prepaid card that has enough money on it to be able to buy BC. But, when I try and use it. It does not work. I was wondering if anyone has any advice for what I should do about this promblem.
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Hypolision is not online. Hypolision
Joined: 01 Jul 2012
Total Posts: 37
10 Nov 2015 09:04 PM
go into a game and push alt+f4


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mikemaster234 is not online. mikemaster234
Joined: 23 Dec 2012
Total Posts: 3476
10 Nov 2015 09:06 PM
Ignore Hypo. He's a troller.

It may be canceled, try a different credit card.
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DmitriPetruska is not online. DmitriPetruska
Joined: 16 Aug 2015
Total Posts: 178
11 Nov 2015 05:32 PM
I've tried 3 cards...
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Jorgeinstead5677eloe is not online. Jorgeinstead5677eloe
Joined: 16 Jul 2014
Total Posts: 18
11 Nov 2015 05:41 PM
I would need more details to go over the problem.

Does it show an error in special?
What is your web browser?
What type of card do you use?(Visa,American Express,Paypal...)

If you answer those. I'll love to help you.



- Technical Assistant
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chatowillwin is not online. chatowillwin
Joined: 21 Jan 2014
Total Posts: 8417
11 Nov 2015 06:14 PM
If your cards are not cancelled, then just make sure EVERYTHING is spelled and typed exactly.
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DmitriPetruska is not online. DmitriPetruska
Joined: 16 Aug 2015
Total Posts: 178
11 Nov 2015 10:25 PM
Every card I use says it's decline by the bank but they have enough money on them to be used. Two of them are VISA and the other one is a American express card. I've used them to buy other things so I'm not sure what's up with roblox.
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lmmy is not online. lmmy
Joined: 11 Jan 2015
Total Posts: 1731
11 Nov 2015 11:05 PM
Try it via paypal.

prepaid cards are usually declined because roblox cant check a bank account number, and if it gets any errors at all, it declines the transaction
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DmitriPetruska is not online. DmitriPetruska
Joined: 16 Aug 2015
Total Posts: 178
12 Nov 2015 01:05 PM
It says Paypal has been blocked also.
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