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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: ROBLOX error

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helloguys34 is not online. helloguys34
Joined: 14 Dec 2011
Total Posts: 126
11 Sep 2015 12:45 PM
when i try to play a game, or even install roblox, this error comes saying "An error occurred while starting ROBLOX

Details: HttpOpenRequest failed for GET http://setup.roblox.com/version?guid27392"

if you search up the URL you get a blank page with the text "version-80d6e12d52f3422b".

Help!
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Byron554 is not online. Byron554
Joined: 28 Feb 2009
Total Posts: 49
11 Sep 2015 01:33 PM
I HAVE THE SAME PROBLEM. I POSTED ABOUT THIS YESTERDAY AND NOBODY HELPED. Where are the forum admins?!
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blockity7 is not online. blockity7
Joined: 01 Aug 2009
Total Posts: 401
11 Sep 2015 01:49 PM
ROBLOX abandoned us.
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thomas3535 is not online. thomas3535
Joined: 16 Jul 2009
Total Posts: 839
11 Sep 2015 01:54 PM
I get this problem instead.

http://www.roblox.com/Forum/ShowPost.aspx?PostID=173866528
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helloguys34 is not online. helloguys34
Joined: 14 Dec 2011
Total Posts: 126
11 Sep 2015 02:07 PM
Bump this to people may know!
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johntrains07 is not online. johntrains07
Joined: 17 Dec 2012
Total Posts: 2005
11 Sep 2015 02:33 PM
anyone dont have this problem? i dont have this!
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yankee027 is not online. yankee027
Joined: 03 Dec 2008
Total Posts: 341
11 Sep 2015 02:35 PM
I tried to play through firefox and got that error. When I try to use chrome, the button just doesn't work. When I use Microsoft Edge, roblox just doesn't boot.
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helloguys34 is not online. helloguys34
Joined: 14 Dec 2011
Total Posts: 126
11 Sep 2015 04:50 PM
i wouldnt use microsoft edge, its got some serious memory leak going on, according to CCleaner
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De0xysCook is not online. De0xysCook
Joined: 29 Aug 2015
Total Posts: 4
11 Sep 2015 11:51 PM
HELP I GOT THE SAME ERROR AND IM FREAKING OUT!!!!!!!!!!!
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johntrains07 is not online. johntrains07
Joined: 17 Dec 2012
Total Posts: 2005
12 Sep 2015 09:22 AM
working fine for me
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FiveCakes is not online. FiveCakes
Joined: 15 Feb 2012
Total Posts: 5604
12 Sep 2015 09:27 AM
What type of computer do you have?

The cake is a lie.
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johntrains07 is not online. johntrains07
Joined: 17 Dec 2012
Total Posts: 2005
12 Sep 2015 09:29 AM
macbook pro with mac yosemite
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helloguys34 is not online. helloguys34
Joined: 14 Dec 2011
Total Posts: 126
12 Sep 2015 11:45 AM
i have windows 7 ultimate
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XbeautifulX909 is not online. XbeautifulX909
Joined: 26 May 2013
Total Posts: 44
12 Sep 2015 01:23 PM
I had the same problem when using my other laptop, I just kept hitting OK and it let me play...
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blockity7 is not online. blockity7
Joined: 01 Aug 2009
Total Posts: 401
12 Sep 2015 01:23 PM
The update is being firewalled off by security software. You may have to disable it to play ROBLOX.
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michel123789 is not online. michel123789
Joined: 19 Jan 2013
Total Posts: 4
12 Sep 2015 01:26 PM
i am getting shut down off a game when i start a ######
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KingOfTheWicked is not online. KingOfTheWicked
Joined: 15 Mar 2009
Total Posts: 85
15 Sep 2015 03:20 PM
Bump.
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spidersam19 is not online. spidersam19
Joined: 22 Oct 2011
Total Posts: 437
15 Sep 2015 03:33 PM
This error is a common ROBLOX API error. Follow the steps in this thread to fix the problem; http://www.roblox.com/Forum/ShowPost.aspx?PostID=174171798



-Sam, Community Forum Moderator
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blockity7 is not online. blockity7
Joined: 01 Aug 2009
Total Posts: 401
15 Sep 2015 03:56 PM
@sam I think it's actually some kind of internet safety issue and it's being blocked by some programs. For instance, there is one on my computer that is blocking roblox from upgrading, giving me this error.
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KingOfTheWicked is not online. KingOfTheWicked
Joined: 15 Mar 2009
Total Posts: 85
15 Sep 2015 05:49 PM
Ignore sam's response.
Without wasting your time, it doesn't work. Reinstalling doesn't solve this issue.
Also bump.
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BobMung is not online. BobMung
Joined: 21 May 2012
Total Posts: 36
16 Sep 2015 12:14 AM
So... any solution to this?
Bump
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BobMung is not online. BobMung
Joined: 21 May 2012
Total Posts: 36
16 Sep 2015 12:20 AM
I checked, and don't seem to have any internet software. I've also tried disabling the Windows Firewall, but still no success.
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blockity7 is not online. blockity7
Joined: 01 Aug 2009
Total Posts: 401
16 Sep 2015 03:08 PM
The ROBLOX help team does not seem to be responding about this problem..

My little brother can play ROBLOX on this same computer but it won't work for me.

I think it's just time to conclude that we are on some kind of blacklist of untrusted members.
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FiveCakes is not online. FiveCakes
Joined: 15 Feb 2012
Total Posts: 5604
16 Sep 2015 03:42 PM
pshhh

The cake is a lie.
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helloguys34 is not online. helloguys34
Joined: 14 Dec 2011
Total Posts: 126
18 Sep 2015 12:38 PM
the details on the error box keep on changing. after the "version?guid" part the number changes. i think this is from other roblox update versions which will not install


BUMP THIS SO ROBLOX WILL KNOW!
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