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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: My account TreeBranch was terminated unjustly

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KoreanBBQ is not online. KoreanBBQ
Joined: 06 Mar 2015
Total Posts: 1436
21 Jun 2015 06:52 PM
Hello,
My 7 year old account TreeBranch was recently terminated (Friday June 12th) for breaking the Terms of Service for "Account theft". After some research, I figured out I had traded for scammed items a couple weeks previously. In fact, I traded my Duke of The Federation for about 7 items, in two separate trades, and the guy I traded with had to give me 3 of the 7 items for "free" in a trade in order to complete the multi trade. However, ROBLOX admins thought it was a transfer, and thus thought I was the guy who had stolen the items. Apparently, the guy I traded with, ExodusOfTheLastGod, had keylogged iWorldBoss out of 1M+ robux value in items. Exodus then contacted me through Steam and negociated with me about the trade we did, but I was not aware his items were stolen.

I have emailed ROBLOX many times trying to get my account appealed, I lost 2M robux with that termination for absolutely no reason, and ROBLOX does not want to reply to my appeals for some reason.

Please, can anyone help me?

~TreeBranch, Owner of Lady of the Federation x2+ Crown of Roses
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KoreanBBQ is not online. KoreanBBQ
Joined: 06 Mar 2015
Total Posts: 1436
21 Jun 2015 06:55 PM
Bump. Hopefully a moderator will see this and notify the appeals team .-.


~TreeBranch, Owner of Lady of the Federation x2+ Crown of Roses
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Fedoratipping is not online. Fedoratipping
Joined: 26 Sep 2008
Total Posts: 16618
21 Jun 2015 07:30 PM
they never look at this forum


just email them saying this

your best shot at it
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KurtCobainIsCool is not online. KurtCobainIsCool
Joined: 10 Oct 2012
Total Posts: 102
21 Jun 2015 09:09 PM
My brother lost his acc (Lost pass) We got it back.. Not sure if this will help but heres the phone number for ROBLOX that we used (Talk to them face to face) http://gethuman.com/phone-number/ROBLOX-com/ Hope this helps PM me and tell me how it goes.
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KoreanBBQ is not online. KoreanBBQ
Joined: 06 Mar 2015
Total Posts: 1436
22 Jun 2015 05:29 AM
Fedora, I did, they don't even read the emails.


~TreeBranch, Owner of Lady of the Federation x2+ Crown of Roses
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KoreanBBQ is not online. KoreanBBQ
Joined: 06 Mar 2015
Total Posts: 1436
22 Jun 2015 09:51 AM
Bump.


~TreeBranch, Owner of Lady of the Federation x2+ Crown of Roses
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robertgold is not online. robertgold
Joined: 08 Oct 2009
Total Posts: 2407
22 Jun 2015 09:52 AM
Wow poor you. Hope you get your account back mate. That is a big loss.
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KoreanBBQ is not online. KoreanBBQ
Joined: 06 Mar 2015
Total Posts: 1436
22 Jun 2015 09:55 AM
Yeah, thanks, I know, and I've been so dedicated.. :/


~TreeBranch, Owner of Lady of the Federation x2+ Crown of Roses
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robertgold is not online. robertgold
Joined: 08 Oct 2009
Total Posts: 2407
22 Jun 2015 09:58 AM
That must of hurt
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LapinoLapidus is not online. LapinoLapidus
Joined: 12 Jun 2014
Total Posts: 24
22 Jun 2015 10:02 AM
Actually, roblox DOES read their emails, I sent them a email and they responded withing 24 hours.
And, roblox is getting a lot of emails, so please, be patient
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KoreanBBQ is not online. KoreanBBQ
Joined: 06 Mar 2015
Total Posts: 1436
22 Jun 2015 10:51 AM
Yeah but the appeals team seems to be ignoring me, I only got a bot answer.


~TreeBranch, Owner of Lady of the Federation x2+ Crown of Roses
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H8RSM8WasHacked is not online. H8RSM8WasHacked
Joined: 19 Jun 2015
Total Posts: 237
22 Jun 2015 11:29 AM
I had a 3 day ban for an account hacker, but yesterday they deleted me for no reason.
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KoreanBBQ is not online. KoreanBBQ
Joined: 06 Mar 2015
Total Posts: 1436
22 Jun 2015 11:52 AM
Yeah first it was 3 days then they termed me .-.


~TreeBranch, Owner of Lady of the Federation x2+ Crown of Roses
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KoreanBBQ is not online. KoreanBBQ
Joined: 06 Mar 2015
Total Posts: 1436
22 Jun 2015 12:53 PM
.-.


~TreeBranch, Owner of Lady of the Federation x2+ Crown of Roses
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L3G1TiM4TE is not online. L3G1TiM4TE
Joined: 02 Jan 2015
Total Posts: 127
22 Jun 2015 12:59 PM
I met you before on my old account, iTzGreeNKiD, and got terminated for the same reason! I got terminated for account theft.
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KoreanBBQ is not online. KoreanBBQ
Joined: 06 Mar 2015
Total Posts: 1436
22 Jun 2015 01:24 PM
Did you trade for scammed items without knowing it as well? When did it happen?


~TreeBranch, Owner of Lady of the Federation x2+ Crown of Roses
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stuffedpie101 is not online. stuffedpie101
Joined: 04 Jun 2011
Total Posts: 348
22 Jun 2015 01:46 PM
Bummer, man. I really hope you get your account back. They should have a better way of checking for stolen items rather than just terminate the guy who recieved the items. You had no way of knowing.
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KoreanBBQ is not online. KoreanBBQ
Joined: 06 Mar 2015
Total Posts: 1436
22 Jun 2015 01:58 PM
I know right, stuffed. I only learned about it later when I did a lot of research and added a bunch of people to ask them .-.


~TreeBranch, Owner of Lady of the Federation x2+ Crown of Roses
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Linkmon99 is not online. Linkmon99
Joined: 11 Feb 2009
Total Posts: 29662
22 Jun 2015 02:09 PM
good luck man :(
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KoreanBBQ is not online. KoreanBBQ
Joined: 06 Mar 2015
Total Posts: 1436
22 Jun 2015 02:14 PM
Thank you Link, good to know there's people with me in this case.


~TreeBranch, Owner of Lady of the Federation x2+ Crown of Roses
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Owia is not online. Owia
Joined: 15 Apr 2015
Total Posts: 600
22 Jun 2015 03:02 PM
The mods honestly should think before banning someone for no reason.
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KoreanBBQ is not online. KoreanBBQ
Joined: 06 Mar 2015
Total Posts: 1436
22 Jun 2015 03:37 PM
I understand them for banning people at any sign of doubt, but they shouldn't -TERMINATE- without being 100% sure. I mean, they should at least disable the account for a temporary investigation, at least look back at the trades in cases like these.


~TreeBranch, Owner of Lady of the Federation x2+ Crown of Roses
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MarkusRoten is not online. MarkusRoten
Joined: 14 Sep 2010
Total Posts: 1235
22 Jun 2015 04:18 PM
Eh, the moderators are only human-- They'll make mistakes, even if the mistakes were incredibly stupid of them.

-MarkusRoten
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KoreanBBQ is not online. KoreanBBQ
Joined: 06 Mar 2015
Total Posts: 1436
22 Jun 2015 04:34 PM
Yeah but now I really don't know what I can do .-.


~TreeBranch, Owner of Lady of the Federation x2+ Crown of Roses
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KoreanBBQ is not online. KoreanBBQ
Joined: 06 Mar 2015
Total Posts: 1436
22 Jun 2015 05:19 PM
Bump.


~TreeBranch, Owner of Lady of the Federation x2+ Crown of Roses
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