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| 21 Oct 2015 03:46 AM |
I'm trying to upload ads for a group. I managed to upload my banner ad fine, but I can't upload the skyscraper or rectangle despite my files being .png AND the correct size. When I try uploading, it says there is an error and says that it needs to be the right size and a .png but it is!
Nothing in the ad violates any rules either as the skyscraper and rectangle are VERY similar to the banner, just different sizing and arrangements.
I really need to get these ads uploaded so any help is appreciated! |
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| 21 Oct 2015 08:16 AM |
The ads must not be the correct size, check again.
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bobcat606
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| Joined: 26 Feb 2013 |
| Total Posts: 134 |
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| 21 Oct 2015 09:01 AM |
Open paint and re-size it
Check out my Halloween Badge Hunt game "The Old Haunted Mansion" NOW OPEN! http://www.roblox.com/games/199992660/The-Old-Haunted-Mansion-Unofficial-Halloween-2015 |
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| 21 Oct 2015 01:08 PM |
@killer & shark I KNOW they are the correct size as I have checked at least 3 times.
@bob You don't need BC to upload ads as I've uploaded ads before.
I do appreciate the help! I may check yet again, but I doubt they are the wrong size.
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maydu123
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| Joined: 18 Jan 2013 |
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maydu123
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| 24 Oct 2015 06:30 PM |
| Bump, I really need a solution! |
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DLTX
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| Joined: 25 Feb 2014 |
| Total Posts: 753 |
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| 24 Oct 2015 06:41 PM |
| download template resize it to the size of the template then upload |
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| 24 Oct 2015 06:44 PM |
i bet it's a click-bait ad anyways...
i'll be amazed if it isn't
The ROBLOX community is the best online community on the internet. | #BlameJohn |
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| 24 Oct 2015 06:51 PM |
| @develop Trust me, it isn't a bait ad. Its a genuine ad for a group I'm in which has only been around for a couple of weeks, possibly less. |
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| 24 Oct 2015 06:52 PM |
| @DLTX They are the right size as I've said a few times. I used the measurements that ROBLOX says to use. |
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Derplmao
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g00t
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| 24 Oct 2015 07:20 PM |
if you have both a .pdn (or other file type) AND a .png, make sure youre using the right one
Also your computer could have a publishing problem, try putting it in a flash drive and uploading it on a different computer if there is another available |
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