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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: ROBLOX not working: REPOST

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Jxstix is not online. Jxstix
Joined: 06 Aug 2014
Total Posts: 106
12 Oct 2015 03:26 PM
I have an issue with ROBLOX. When I press play, it gives me an external protocol request.

When I press Launch Application, it doesn't do anything. It just stays on the popup that says: "You're moments away from getting into the game! Download and install ROBLOX"

I tried uninstalling both Studio and Player but, when I try to delete the Player, it says the application did not uninstall properly and does not let me try again. Also, a popup appears for less than a second that reads:
"C:\Users\JUSTIN-1\AppData\Local\Roblox\Versions\VERSIO-3\ROBLOX-1.EXE"

I am using Chrome, by the way.

I cannot access any games. Help please.
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Jxstix is not online. Jxstix
Joined: 06 Aug 2014
Total Posts: 106
12 Oct 2015 03:26 PM
C:\Users\JUSTIN-1\AppData\Local\Roblox\Versions\VERSIO-3\ROBLOX-1.EXE

(Justin is not the actual thing. Just replaced.
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hist0ryr0cks123 is not online. hist0ryr0cks123
Joined: 19 Aug 2015
Total Posts: 12485
12 Oct 2015 03:29 PM
"VERSIO-3\ROBLOX-1.EXE"

it's supposed to be something like C:\Users\me\AppData\Local\Roblox\Versions\version-663a228e5d2142aa

and ROBLOX-1.EXE

it should be C:\Users\me\AppData\Local\Roblox\Versions\version-663a228e5d2142aa\RobloxPlayerBeta.exe or RobloxPlayerLauncher.exe
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DarkDominusTrollz is not online. DarkDominusTrollz
Joined: 20 Dec 2012
Total Posts: 176
12 Oct 2015 03:31 PM
This happens to me every 2 times a week what you need to do is re-install Roblox and download it agin.
After when its done loading it should work for you to play. If not when it said that you need to Download it just stay on the screen for like 5 seconds and it should just by itself go tot he games page.


Ps. This happened to me today.
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Jxstix is not online. Jxstix
Joined: 06 Aug 2014
Total Posts: 106
12 Oct 2015 03:33 PM
@hist0ry what should I do about it then? I've tried uninstalling but it won't let me.
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Jxstix is not online. Jxstix
Joined: 06 Aug 2014
Total Posts: 106
12 Oct 2015 03:34 PM
Also, when I enter the C:\Users\JUSTIN-1\AppData\Local\Roblox\Versions\VERSIO-3\ROBLOX-1.EXE part alone without any other text, I hear a voice (possibly ROBLOX+) reading it aloud and saying something before it.
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hist0ryr0cks123 is not online. hist0ryr0cks123
Joined: 19 Aug 2015
Total Posts: 12485
12 Oct 2015 03:35 PM
"hist0ry what should I do about it then? I've tried uninstalling but it won't let me."

you probably downloaded a fake roblox
now then
download mbam (malwarebytes) and pirate it and do a full scan
or download fileshredder and delete all of the fake roblox stuff
it's easy
go to C:\Users\your name\AppData and search ROBLOX and delete every result
or do mbam
just use malwarebytes
please
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Jxstix is not online. Jxstix
Joined: 06 Aug 2014
Total Posts: 106
12 Oct 2015 03:38 PM
Okay. I doubt I installed a fake ROBLOX because they're all labeled as ROBLOX Corporation and I never download it from any outside resources. I'll check though.
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Jxstix is not online. Jxstix
Joined: 06 Aug 2014
Total Posts: 106
12 Oct 2015 04:02 PM
I got it. I deleted ROBLOX from AppData, which allowed me to delete it completely. Reinstalled ROBLOX and it asked for External Protocol Request. Just check "Remember my choice for links of this type" and click Launch Application.
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ProphecyNot is not online. ProphecyNot
Joined: 03 Jul 2015
Total Posts: 68
12 Oct 2015 04:20 PM
Check your wi-fi
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duelmaster12345 is not online. duelmaster12345
Joined: 08 Jul 2013
Total Posts: 266
12 Oct 2015 04:28 PM
It's happening to me to. I might quit roblox because of this


#code if true Print ("Epic man was here")
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Jxstix is not online. Jxstix
Joined: 06 Aug 2014
Total Posts: 106
12 Oct 2015 05:08 PM
Nevermind, it's back. Help!
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hist0ryr0cks123 is not online. hist0ryr0cks123
Joined: 19 Aug 2015
Total Posts: 12485
12 Oct 2015 05:09 PM
repeat what you did before
or just use firefox like me
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Jxstix is not online. Jxstix
Joined: 06 Aug 2014
Total Posts: 106
12 Oct 2015 05:11 PM
1. I don't wanna be doing that every time though.
2. Firefox says: "Could not find Mozilla runtime"
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hist0ryr0cks123 is not online. hist0ryr0cks123
Joined: 19 Aug 2015
Total Posts: 12485
12 Oct 2015 05:12 PM
reinstall firefox
or use internet explorer (no seriously it's actually quite fast)
but if you're a hypocrite use microsoft edge
or opera
idk
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duelmaster12345 is not online. duelmaster12345
Joined: 08 Jul 2013
Total Posts: 266
12 Oct 2015 05:13 PM
Yeah...THats not gonna work...


#code if true Print ("Epic man was here")
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duelmaster12345 is not online. duelmaster12345
Joined: 08 Jul 2013
Total Posts: 266
12 Oct 2015 05:16 PM
bump [1]


#code if true Print ("Epic man was here")
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Sneeringpath478 is not online. Sneeringpath478
Joined: 25 Jan 2015
Total Posts: 35
12 Oct 2015 05:21 PM
Well, I use Internet Explorer on a Windows 10 (Kinda Slow) I've only got a problem like that once. I just redownloaded it. I don't know why it would be doing it to you. Sorry
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duelmaster12345 is not online. duelmaster12345
Joined: 08 Jul 2013
Total Posts: 266
12 Oct 2015 05:51 PM

That dosent work..

#code if true Print ("Epic man was here")
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Jxstix is not online. Jxstix
Joined: 06 Aug 2014
Total Posts: 106
12 Oct 2015 06:46 PM
Bump.
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zane087 is not online. zane087
Joined: 11 Nov 2011
Total Posts: 55
12 Oct 2015 07:33 PM
Wait a minute or two and then you will be spawned into the game, if it does not work just listen to your replies.
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SirDogeJunior is not online. SirDogeJunior
Joined: 13 Oct 2013
Total Posts: 57
12 Oct 2015 07:34 PM
Mine works perfectly when I refresh my page .-.
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