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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Games I go into always crash after like 1 minute

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wishic is not online. wishic
Joined: 21 Feb 2013
Total Posts: 705
10 Oct 2015 02:39 PM
I've recently been having this problem where whenever I play a game, I crash. Yes I checked, this doesn't have anything to do with big gamesmy internet seems perfectly fine. Even in small games that have like 1k blocks, it still crashes after a few minutes.

Help?


Wishic, The Founder of Greatest King
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Inexperienced is not online. Inexperienced
Joined: 10 Oct 2011
Total Posts: 1488
10 Oct 2015 02:41 PM
Same thing has been happening to me.

roblox pls
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awesomeuser123 is not online. awesomeuser123
Joined: 23 Oct 2012
Total Posts: 39
10 Oct 2015 02:43 PM
The same thing is always happening to me :(
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SharkTrickShots is not online. SharkTrickShots
Joined: 21 Nov 2011
Total Posts: 666
10 Oct 2015 02:58 PM
Same



Check out my Halloween Badge Hunt game "The Old Haunted Mansion" NOW OPEN!
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wishic is not online. wishic
Joined: 21 Feb 2013
Total Posts: 705
10 Oct 2015 03:01 PM
rip all u guys :(


I read enough to understand.
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wishic is not online. wishic
Joined: 21 Feb 2013
Total Posts: 705
10 Oct 2015 03:02 PM
this just started happening 2 me a day ago.


I read enough to understand.
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ShadyShock is not online. ShadyShock
Joined: 03 Dec 2013
Total Posts: 3372
10 Oct 2015 03:05 PM
same, but I wouldn't classify mine as 'crashing'.. rather disconnecting but without the disconnection message
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Inexperienced is not online. Inexperienced
Joined: 10 Oct 2011
Total Posts: 1488
10 Oct 2015 03:11 PM
It's been happening to me for a couple days now. ROBLOX I WILL SUE YOU IF YOU DON'T FIX THIS.
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poppopcole is not online. poppopcole
Joined: 16 Dec 2011
Total Posts: 276
10 Oct 2015 04:53 PM


This is almost always a firewall problem, though it can be (in very few cases) the result of a low-bandwidth connection or a flakey wireless connection. You can rule out the wireless connection by switching to a wired connection if possible. If it’s not the connection, or if you can’t try a wired connection, assume it’s the firewall.

See Firewall and router issues for trouble-shooting tips.

If you are playing on the internet on really slow service, and the map is big, it can take a good bit of time to actually download the map. Give it a little while. ROBLOX can be played on a modem, but your experience is likely to be poor.



If the map seems to be running.. but it is unusually devoid of stuff, then the maker was just lazy and the map did in fact load. The maker probably just didn't do anything with the map, so it is empty. You can tell when a map is done loading, a chime is sounded.



Quite simply. the map is bad. something happened when the map was made, there is some bad script, or something is preventing the map from working properly. Inform the maker of the problem, there is nothing you can do about it. It could even be infected from free models.


If it only happens in one place, then you have most likely been banned from the place. This is done by removing a player when they join. This results in a 'Could not connect' error, and is helpful when you don't want a certain user to join your place. However, if the problem persists in several different places, then this is not the reason. (Unless you have been banned from these places too!)


If the place is a private server, it is most likely private. You will see a purple private server on the bottom right corner. This signifies that it is a private server. However, you should get a warning message that it is such, or you will not be able to play at all.

Here are several things that could be creating the problem. Here is a set by step process that can be used to go through to check it.

Make Sure You’re Using the Supported Browser.

The following internet browsers are supported by ROBLOX's game launcher:

Internet Explorer
Chrome
Firefox
If none of these work for you, you might experience the following

It keeps on downloading (or trying to download) ROBLOX.
It has an error message
If so, and you are using Chrome or Firefox, make sure you have not disabled the plug-in's or extensions's required for ROBLOX Launches. These must be enabled to play games on ROBLOX. If all else fails, you can launch ROBLOX Studio, and play games from it. If that doesn't work, see below steps.

Configure Your Firewall

See Firewall and router issues for trouble-shooting tips.

Contact Support

Once you have tried all of the above, contact support at info@roblox.com, make sure to tell them:

You have followed these directions
If you have a firewall
How often you can connect/if you can connect using ROBLOX Studio


Do you have any questions? Just contact Poppopcole by PMing him!
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