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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Need help wont let me purchase Builders Club

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monkeysareawesome123 is not online. monkeysareawesome123
Joined: 17 Dec 2012
Total Posts: 52
02 Dec 2014 08:17 PM
So this is what is says
Your transaction cannot be completed at this time, as you have reached a transaction limit. If you have any questions, please contact our Customer Service Team at info@roblox.com and reference error code DCC. Please note Customer Service cannot change or remove these limits.

can any of you help me? I have no idea what this means
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ZappleOfficial is not online. ZappleOfficial
Joined: 18 Sep 2013
Total Posts: 1075
02 Dec 2014 08:28 PM
I think I might know the solution to this. If you've made any large payments to Roblox recently and you are trying to purchase another large payment the may make you wait a certain amount of time to decrease the changes of them being scammed. I'm not saying that you are a scammer but there are scammers out there. I'm not 100% sure but thats my guess
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monkeysareawesome123 is not online. monkeysareawesome123
Joined: 17 Dec 2012
Total Posts: 52
02 Dec 2014 08:31 PM
so do you know how long i have to wait?
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ZappleOfficial is not online. ZappleOfficial
Joined: 18 Sep 2013
Total Posts: 1075
02 Dec 2014 08:34 PM
Well, did you make any big purchases recently?
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monkeysareawesome123 is not online. monkeysareawesome123
Joined: 17 Dec 2012
Total Posts: 52
02 Dec 2014 08:36 PM
The last time I bought bc was about a year ago and it was for one month
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ZappleOfficial is not online. ZappleOfficial
Joined: 18 Sep 2013
Total Posts: 1075
02 Dec 2014 08:37 PM
Ok, now Im confused why It says that

Have you made any other purchases before that or have you literally only bought that one month thing a year ago?
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monkeysareawesome123 is not online. monkeysareawesome123
Joined: 17 Dec 2012
Total Posts: 52
02 Dec 2014 08:39 PM
yeah i used a debit card like a year ago which was only meant for bc,
it may have been because i forgot the pin and kept putting the wrong one.
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ZappleOfficial is not online. ZappleOfficial
Joined: 18 Sep 2013
Total Posts: 1075
02 Dec 2014 08:41 PM
Ok I'm going to say I might be another week or 2. If it still wont let you try using a different card. Also, there might not be enough money left on the debit card or you have used the max amount allowed by your card provider. I suggest waiting 1-2 weeks, getting a new card or using a different card, or email the customer service and ask them for help.
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monkeysareawesome123 is not online. monkeysareawesome123
Joined: 17 Dec 2012
Total Posts: 52
02 Dec 2014 08:42 PM
Alright thanks
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ZappleOfficial is not online. ZappleOfficial
Joined: 18 Sep 2013
Total Posts: 1075
02 Dec 2014 08:45 PM
No problem. I enjoy helping everyone.

Also, if you ever need anymore help im always online in the help forums from 9:00pm-10:00pm everyday (almost) EASTERN TIME!
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EpicMeansEpic is not online. EpicMeansEpic
Joined: 14 Mar 2013
Total Posts: 47
01 Jan 2015 08:11 AM
Like he said, you have to wait 5 days after it says the code: Your ########### cannot be ######### at this time, as you have ####### a ########### limit. If you have any #########, please contact our Customer Service Team at ###########.### and reference error code ###. Please note Customer Service cannot change or remove these ######. ##### this means is that you have made a payment somewhere ########. It could be anywhere, and they do not want you to get ######.####### this code means is that you made a payment somewhere else earlier, and to make sure you are not being scammed it adds a timer to your ########.
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354rab is not online. 354rab
Joined: 28 May 2011
Total Posts: 1
07 Feb 2015 04:37 PM
It did the same for me. I guess I have to wait a while. :(
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samuraiandria is not online. samuraiandria
Joined: 13 Sep 2011
Total Posts: 1
15 Feb 2015 06:42 AM
Your transaction cannot be completed at this time, as you have reached a transaction limit. If you have any questions, please contact our Customer Service Team at info@roblox.com and reference error code DCC. Please note Customer Service cannot change or remove these limits. can anyobdy help me ?
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attacknick009 is not online. attacknick009
Joined: 21 Dec 2009
Total Posts: 4
21 Feb 2015 03:29 PM
Same thing happened to me. :P
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FrostiiTSoV is not online. FrostiiTSoV
Joined: 14 Mar 2015
Total Posts: 6
31 Mar 2015 10:39 PM
It's starting to annoy me, because I've been waiting a while...
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Awesomeness1388 is not online. Awesomeness1388
Joined: 07 Feb 2015
Total Posts: 2
17 May 2015 06:01 PM
Your ########### cannot be ######### at this time, as you have ####### a ########### limit. If you have any #########, please contact our Customer Service Team at ###########.### and reference error code ###. Please note Customer Service cannot change or remove these ######. This Is What It ##### Saying! WHY?!
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iiFlamingWater is not online. iiFlamingWater
Joined: 21 Jan 2015
Total Posts: 286
25 May 2015 11:12 PM
It's time to email roblox #ItsHappendToMe #Blessed
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epiccameron023 is not online. epiccameron023
Joined: 07 Sep 2013
Total Posts: 3
28 May 2015 06:55 AM
So, apparently this is my first-ever purchase online... I have still reached the transaction limit... How? I haven't even bought anything yet...
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luckyfunnycooldude is not online. luckyfunnycooldude
Joined: 03 Apr 2012
Total Posts: 28
31 May 2015 12:53 PM
Okay. I tried to buy 4,500 robux with a 100$ card. Help me, I have all the money left, won't lemme buy it. -Thanks, luck. `.`
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luckyfunnycooldude is not online. luckyfunnycooldude
Joined: 03 Apr 2012
Total Posts: 28
31 May 2015 12:54 PM

Also, haven't made any purchases. BAI `.`
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DragonsForTheWin is not online. DragonsForTheWin
Joined: 05 May 2015
Total Posts: 2
12 Jun 2015 02:02 PM
Same thing it says, Your transaction cannot be completed at this time, as you have reached a transaction limit. If you have any questions, please contact our Customer Service Team at info@roblox.com and reference error code DCC. Please note Customer Service cannot change or remove these limits.
So i guess 2 weeks?
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mukh999 is not online. mukh999
Joined: 27 Mar 2014
Total Posts: 1
14 Jul 2015 06:31 PM
Let me have builder club
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KirbySkillz is not online. KirbySkillz
Joined: 04 Aug 2014
Total Posts: 136
16 Jul 2015 11:45 AM
Download cyberghost its a vpn so you can do it agian
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SuperAwesomeCody is not online. SuperAwesomeCody
Joined: 11 Nov 2011
Total Posts: 5
19 Jul 2015 02:39 PM
The same thing happened to me, except the last purchase I made was when I did a Limit Order to trade Tix for Robux. Does that count? I'm trying to get OBC.
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chrisabreu2 is not online. chrisabreu2
Joined: 21 Aug 2012
Total Posts: 5
24 Jul 2015 08:17 PM
Its soo annoying did they take money away from my account, i can't buy it?!?! I want my bc!!
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