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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Why can't I purchase ROBUX?

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Breeze213 is not online. Breeze213
Joined: 19 Jul 2014
Total Posts: 830
11 Feb 2015 03:10 PM
Everytime I try to it gives me this error:

Your transaction cannot be completed at this time, as you have reached a transaction limit. If you have any questions, please contact our Customer Service Team at info@roblox.com and reference error code DCC. Please note Customer Service cannot change or remove these limits.

I'm not sure why it wont let me; the last time I bought robux or BC was about a month ago. I'm using my visa debit card, and there's about 175$ left in it when I checked just now. What's wrong?
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LucentNargacuga is not online. LucentNargacuga
Joined: 14 Jul 2014
Total Posts: 1433
11 Feb 2015 03:11 PM
Well by the looks of it you've reach a transaction limit


I am Bender, please insert girder
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Daniel k is not online. Daniel k
Joined: 27 Oct 2006
Total Posts: 13136
11 Feb 2015 03:12 PM
you'll have to wait a bit


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Breeze213 is not online. Breeze213
Joined: 19 Jul 2014
Total Posts: 830
11 Feb 2015 03:14 PM
anyone know how long though?
I wanted to buy 1000 robux for the president's day sale this weekend
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schwem00 is not online. schwem00
Joined: 24 Apr 2009
Total Posts: 4758
11 Feb 2015 03:15 PM
It's ROBLOX trying to tell you not to waste your money on ROBUX.
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Joao14 is not online. Joao14
Joined: 02 Jan 2010
Total Posts: 71
11 Feb 2015 03:16 PM
Schem yeah your accually right
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Nickxis is not online. Nickxis
Joined: 18 Jan 2014
Total Posts: 1029
11 Feb 2015 03:17 PM
idk
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jjj344 is not online. jjj344
Joined: 19 Dec 2010
Total Posts: 12709
11 Feb 2015 03:25 PM
Maybe your parents put you on a limit of how much you could spend per month?


"Nothing works with a core like the Human Heart and a leader doesn't give up. He stays to keep whatever he is leading strong and healthy,". - Quote by jjj344 dedicated to FedoraMasterB98 - The Greatest Leader TRCPD has ever had. R$98 Tx13,223
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gordonrox24 is not online. gordonrox24
Joined: 05 Jan 2008
Total Posts: 39141
11 Feb 2015 03:33 PM
I'd suggest following the instructions in the error message, and email info@roblox.com and reference error code DCC so we can check into it.
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KittyKat371 is not online. KittyKat371
Joined: 07 Jan 2014
Total Posts: 504
11 Feb 2015 05:35 PM
Contact your bank.
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NintyDudex is not online. NintyDudex
Joined: 03 Jul 2011
Total Posts: 862
11 Feb 2015 06:11 PM
Weird
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TheFireNachos is not online. TheFireNachos
Joined: 01 Aug 2014
Total Posts: 1
12 Jul 2015 07:41 PM
my #### is gonna #######. all i want is a little robux
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Croplight is not online. Croplight
Joined: 30 Sep 2012
Total Posts: 76
12 Jul 2015 08:51 PM
It can take from 1 hour to 2 days. Sorry!
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MYFRIENDISEMME is not online. MYFRIENDISEMME
Joined: 30 Jul 2015
Total Posts: 1
01 Aug 2015 10:25 PM
I have it too. It'# ########### me. I WANT MY AMAZING HAIR THAT I WANT
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robloxianah is not online. robloxianah
Joined: 16 Jan 2013
Total Posts: 3
13 Aug 2015 10:15 AM
hey gordonrox24
pls i need ur help im having the exact same problem with same code error i've reached the limit yesterday and i waited till today and tried again but still it doesn't work.. i've contacted info@roblox.com but they didnt reply on me yet

my ticket number is 2466674

please im begging you for help!!

- this happens when i try to get monthly obc ( for 1 month only and i have more money that 19.95$ ) -
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xHadrian is not online. xHadrian
Joined: 03 Jul 2012
Total Posts: 5666
13 Aug 2015 10:17 AM
Happened to me too. Had to wait days till I purchased again.
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robloxianah is not online. robloxianah
Joined: 16 Jan 2013
Total Posts: 3
13 Aug 2015 10:23 AM
What should i do now.. should i just tell my bank to check if the card has something wrong ?? or what to do
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Xuvia is not online. Xuvia
Joined: 08 Apr 2012
Total Posts: 2645
13 Aug 2015 10:29 AM
oh
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samstriker101tk is not online. samstriker101tk
Joined: 23 Nov 2013
Total Posts: 13
19 Sep 2015 09:30 AM
same happened to me 5 days ago im still waiting ive put more cash in my bank and tried again and it stil wont let me for some reason but idk why
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John4257 is not online. John4257
Joined: 13 Jun 2014
Total Posts: 53
19 Sep 2015 11:46 AM
Same with me,I tried purchasing BC first and it didnt work,so I tried robux,didnt work either.But by the looks of it,paypal isnt working with steam either,weird.
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XxneonviperxX is not online. XxneonviperxX
Joined: 07 Apr 2015
Total Posts: 1
29 Nov 2015 07:44 AM
same thing with me! i have money on my card but it wont work. it keeps saying Your transaction cannot be completed at this time, as you have reached a transaction limit. If you have any questions, please contact our Customer Service Team at info@roblox.com and reference error code DCC. Please note Customer Service cannot change or remove these limits.
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Comets2224 is not online. Comets2224
Joined: 25 Nov 2014
Total Posts: 224
29 Nov 2015 03:02 PM
This happens often to most people.
It occurs when you spend to much online to fast.
Since identity theifs like to spend all the money on an account at once, all banks make it so you must wait before you can spend more.
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Djtherejay17 is not online. Djtherejay17
Joined: 11 Nov 2014
Total Posts: 5
01 Feb 2016 09:49 PM
About how long will the wait take? Same thing is going on with me. I just want to buy robux. So yeah about how long? this is the first time ive had this problem. Also I made a big purchase a few days ago, and ive been wondering how long the wait will be?
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Djtherejay17 is not online. Djtherejay17
Joined: 11 Nov 2014
Total Posts: 5
02 Feb 2016 05:09 PM
Nvm, I figured out a I guess different way to purchase robux or a fix to the problem so yeah! :D
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ahael is not online. ahael
Joined: 09 Jun 2014
Total Posts: 2
12 Mar 2016 11:35 AM
DO you know how long im having the same proplem sa him
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