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Lizard Lick Towing & Recovery Staff Guidebook

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RickMaster47 is not online. RickMaster47
Joined: 16 Mar 2014
Total Posts: 131
18 Sep 2015 05:53 PM
【Lizard Lick Towing Rules】

1. Never leave the gates opened as the gates must be closed at all times.
2. Do not let anyone in the garage shop nor The Lick as it is staff only from the group.
3. Do not leave the garage doors opened. Only WAB garage doors can be open when in use.
5. Pepper spray all trespassers immediately.
6. Only tow truck operators trained in operating the tow trucks are allowed to use them.
7. Wear the Lizard Lick Towing uniform during all shifts, training, and meetings.

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【Employee Dress Code】

• The Lizard Lick Towing employee uniform is any Lizard Lick Towing shirt.
• No t-shirts are allowed as uniform nor packages of any kind.
• Only tow truck operators are allowed to wear the Lizard Lick Towing reflective vest.
• Do not wear anything on top of the uniform that can block it from being seen.

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【Employee Promotion Guide】

An employee can get a promotion according to the employee’s job position, how well the employee does on shifts, how active the employee is and as well as if the spot being promoted to is available. Employees that have had many problems with not doing their job properly will not qualify to get a promotion. Never ask for a promotion to increase chances of getting promoted. Employees will not get a promotion right away as it will take time to get promoted. All MR and HR positions must be earned are hand picked only when the positions are available.

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【Employee Punishments】

Not following our systems of rules, being inactive, or not doing your job properly will result in the best accordingly disciplinary actions to the employee’s incident such as the following punishments:

• Job termination (fired). • Kicked from the server.
• Banned from getting rehired. • Suspension.
• Banned from the City of Raleigh. • Demotion.
• Probation.

Note: After being terminated starting from 2 + times, the employee is banned from getting rehired.
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【Important Notes】

• Do not leave the company trucks abandoned. Always if you have to leave a shift early if you’re driving a company truck first park the company truck correctly in the tow yard before leaving the server.

• If an employee must go AFK or BRB it must be quick and of importance and must first inform others and be out of the way by taking a seat in the back office but if driving a company truck must first find a nearby parking spot to park at. Constantly going AFK or BRB for a long time is not allowed.

• Do not ask for admin nor for gear or any admin commands to be given to anyone as admin is only used for emergency purposes only and only the highest city departments and city officials have admin.

• All staff of the Lick are to take notes on the clipboard of all vehicles impounded and the reason for getting impounded and vehicles released to avoid confusion. Also for tow-away there is no drop fee at scene. Repossessions are only done when a vehicle reported stolen or a legitimate repossession has been set up and authorized.

• Vehicle repossessions are $300 but depends on where the vehicle is, the kind of vehicle that it is, and the situation how it goes down can increase by + $50. For roadside assistance a transport tow is $100 but depends the longer the distance can increase by + $50. Vehicle tow-away to get the vehicle back is $150 but increases by + $50 for each day impounded. Recoveries are $400 but increases by + $50 depending on how big the wreck is. People that do not claim a vehicle that got impounded the Lick then owns the vehicle and can be resold cheaper at $1,000. Everyone is liable for any damages to anyone else's property and will have to pay out of their pocket for any damages.

• The garage doors 3 and 4 of WAB garage must remain open when the shop is open. Btools can only be used for working on vehicles and the garage must be kept organized and cleaned at all times.

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【Lizard Lick Towing & Wendell Auto Brokers Job Positions】

- [LLT] Trainee: LR and starting job position.
- [LLT] Suspended: LR job position.
- [LLT] Office Staff: LR job position and holds 5 spots.
- [LLT] Wrecker Operator: LR Holds 5 spots.
- [LLT] Tow Yard Staff: LR Holds 3 spots.
- [LLT] Supervisor: MR Holds 2 spots.
- [LLT] Assistant Manager: HR Holds 1 spot.
- [LLT] Manager: HR Holds 1 spot.
- [WAB] Shop Mechanic: LR Holds 5 spots.
- [WAB] Garage Supervisor: MR Holds 2 spots.
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