generic image
Processing...
  • Games
  • Catalog
  • Develop
  • Robux
  • Search in Players
  • Search in Games
  • Search in Catalog
  • Search in Groups
  • Search in Library
  • Log In
  • Sign Up
  • Games
  • Catalog
  • Develop
  • Robux
   
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
Home Search
 

Re: [LAUNCHER ISSUE] [ADVANCED] Please help!

Previous Thread :: Next Thread 
SpeedyJZoel is not online. SpeedyJZoel
Joined: 16 Aug 2010
Total Posts: 2416
02 Sep 2015 09:43 PM
For the past 3 weeks I have been unable to join games. My issue is something to do with my launcher. When I launch it from the desktop, my browser comes up with ROBLOX fine. Whenever I click a play button, the external window (I use chrome) comes up, says starting roblox, then disappears after 10-15 seconds. If ANYONE can help me solve this problem, I will be very grateful.

Whenever I start studio, I get this:
22:37:28.985 - FileSystem unable to create C, Access is denied
22:37:28.985 - httpGet http://www.roblox.com/game/GetCurrentUser.ashx failed. Trying again. Error: FileSystem unable to create C, Access is denied. Elapsed time: 0.00100002

I also cannot load assets such as models into games, nor can I open games with them.

Things I have tried:
Reinstall
Reinstall with Administrator permissions
Uninstall, restart, install with admin permissions.
Reinstall chrome
Reset internet settings
Disabling firewall
Disabling anti-virus
Disabling both firewall and anti-virus at the same time
Restarting my computer
Some driver reset thing roblox suggested
Launching from Internet Explorer
And probably some more things

It does work on other users, just not mine.

My PC Specs:
8 GB DDR3 RAM
Intel Core i3-2120 @ 3.3 GHz
2 TB SATA Hard Drive
NVIDEA GeForce GT 610 (Yes I know, not a great graphics card, getting a new one if I can fix this problem)
Windows 7 Home Premium
Report Abuse
SpeedyJZoel is not online. SpeedyJZoel
Joined: 16 Aug 2010
Total Posts: 2416
02 Sep 2015 09:48 PM
Bump
Report Abuse
p1v is not online. p1v
Joined: 20 Feb 2015
Total Posts: 15
02 Sep 2015 09:53 PM
Idek
Report Abuse
Othezur is not online. Othezur
Joined: 05 Jul 2012
Total Posts: 71
02 Sep 2015 09:58 PM
Try either resetting your computer or defragging your hard drive. I would have to look at it first hand to give you any other advice. Backing up your files and resetting your PC would be the best fix I think
Report Abuse
demonicmattdogg is not online. demonicmattdogg
Joined: 15 Apr 2012
Total Posts: 300
02 Sep 2015 10:03 PM
The problem is with your graphics cards most likely roblox has been updated to the point where your graphics dont work for more information you can check out Roblox.Com/Drivers
Report Abuse
SpeedyJZoel is not online. SpeedyJZoel
Joined: 16 Aug 2010
Total Posts: 2416
02 Sep 2015 10:03 PM
1) Tried that.

2) I'm not going that overboard. Really if it was that bad I would just make a new profile and send all my stuff to said profile.
Report Abuse
SpeedyJZoel is not online. SpeedyJZoel
Joined: 16 Aug 2010
Total Posts: 2416
02 Sep 2015 10:04 PM
How can it be my graphics card if it works on the same pc but on another user?
Report Abuse
Othezur is not online. Othezur
Joined: 05 Jul 2012
Total Posts: 71
02 Sep 2015 10:13 PM
It's something with windows, they made it to where it is optimized for Windows 10, try upgrading and it should work then.
Report Abuse
iLinkIt is not online. iLinkIt
Joined: 18 Apr 2011
Total Posts: 55
02 Sep 2015 10:41 PM
You did everything I was going to tell you to do, I suggest contacting ROBLOX through email and tell them this. And whoever said something about Graphics Card being outdated that's possible.

Good luck man. :)
Report Abuse
alysiscool is not online. alysiscool
Joined: 10 Jan 2010
Total Posts: 69
03 Sep 2015 05:04 AM
Im no computer genius and this is probably wrong, but what if you dont have enough space on your laptop to open it, or it you you might have a bug on your computer.
Report Abuse
5ZR is not online. 5ZR
Joined: 11 Dec 2012
Total Posts: 2218
03 Sep 2015 06:49 AM
Start Menu -> search "cmd" -> Right click "command prompt" and select "Run as Administrator" (provided you can) -> and put in the following line:

You're going to need to know where your Roblox is installed, I will assume on your C: drive in Appdata\Local for you, so the line in CMD will be (you need to replace "YourUserName" with what your User is called on your computer.

ERASE C:\Users\YourUserName\Appdata\Local\Roblox /S

Now it will prompt you to hit Y/N, always hit Y. The reason behind such a thorough uninstall is because Roblox likes to keep a few .dlls running no matter what. Once this is all done, go to Roblox.com/download and set it all up again. This is about as fresh as your install can get, for added freshness reboot your computer.

Or try doing dis :3
If u can b asked
1. Click the 'Start menu'
2. Type in the search bar 'cmd'
3. Right click on cmd and select 'Run as administrator'
4. In the command prompt, type in 'hdwwiz.exe'
5. A window 'Welcome to the Add Hardware Wizard' will open, click 'Next'
6. Select 'Install the hardware that I manually select from a list (Advanced)
7. Scroll down and select 'Network adapters' and click 'Next'
8. Under 'Manufacturer' select 'Microsoft'
9. Under 'Network Adapter' scroll down and select 'Microsoft Loopback Adapter'
10. Click 'Next' and again click 'Next'
11. Try running the ROBLOX player or RobloxPlayerLauncher.exe from the 'Start menu'



First joined with the account Darby101, but never used it.
Report Abuse
iLordMarshmellow is not online. iLordMarshmellow
Joined: 13 Apr 2013
Total Posts: 50
03 Sep 2015 06:55 AM
I had the same Problem about 5 months ago, it was my computer, when I went on my friends computer it worked then when I went back on mine it didn't, you need to get a new computer
Report Abuse
SpeedyJZoel is not online. SpeedyJZoel
Joined: 16 Aug 2010
Total Posts: 2416
03 Sep 2015 09:10 AM
"It's something with windows, they made it to where it is optimized for Windows 10, try upgrading and it should work then."

No, it works on another user, thus it can work on this computer.

"You don't have enough space"

I have 2 Terabytes of SATA harddrive, which is one of the largest hard drives common in commercial computers. Trust me, I have enough space.

"Do a fresh install" - Thanks, i'll try that.

"Microsoft Loop Back" - ROBLOX suggested this

"Email ROBLOX" - I have been going back and forth with them. Yesterday they told me they didn't know what to do, and to post on here.
Report Abuse
durpflip is not online. durpflip
Joined: 09 Sep 2008
Total Posts: 8230
03 Sep 2015 09:19 AM
drives with more than 1TB of space use 4096MB blocks rather than the more traditional 512MB blocks,you might have a bad install of windows so try installing it using UEFI boot

by the way my home NAS with two HD bays already has eight times more storage than your PC so don't brag about how it's the "largest commercial computer drive"



mv /home/siggy /dev/null
Report Abuse
SpeedyJZoel is not online. SpeedyJZoel
Joined: 16 Aug 2010
Total Posts: 2416
03 Sep 2015 09:21 AM
As I said before, I'm not going to go so far as to install a new windows version or anything. If I really want to, i'll make a new user and it will be fine. I just don't want to move all my things from user to user.

Also, I never said my computer had the largest hard drive. I said it's one of the largest commercially standard ones. I have never seen a pre-built computer in a store with more than a TB hard drive. Obviously you can upgrade it.
Report Abuse
SpeedyJZoel is not online. SpeedyJZoel
Joined: 16 Aug 2010
Total Posts: 2416
03 Sep 2015 09:22 AM
Sorry, more than 2 TB*
Report Abuse
SpeedyJZoel is not online. SpeedyJZoel
Joined: 16 Aug 2010
Total Posts: 2416
03 Sep 2015 09:38 AM
Thanks 5ZR! The clean update fixed my issues.
Report Abuse
durpflip is not online. durpflip
Joined: 09 Sep 2008
Total Posts: 8230
03 Sep 2015 09:59 AM
what the hell are you talking about,commercial usage computers can be built by hand at home in less than half an hour

if you're so hell-bent on big HD space you might want to take a look at this link
http://cdn.pcpartpicker.com/static/forever/images/product/1e3f1ad18c2056519282bf3ce541f459.1600.jpg


mv /home/siggy /dev/null
Report Abuse
lmmy is not online. lmmy
Joined: 11 Jan 2015
Total Posts: 1731
03 Sep 2015 10:04 AM
"Largest commercially available hard drive"

I mean, there are 8tb ones for about 250$, then you can jump up to 10.6tb for about $116,500. Which is still considered "commercially available".

Samsung recently came out with a 16tb SSD.
Report Abuse
lmmy is not online. lmmy
Joined: 11 Jan 2015
Total Posts: 1731
03 Sep 2015 10:10 AM
About to get a bit off topic, but cant you beleive how amazing technology is now?

I mean, when i was a kid, our home PC had 6gb of storage, and we were told all the time that "you will never that much storage for anything!" it was like a lifetimes worth of pictures back then.

But now i have more than 20 times that much storage on my phone, i have individual .dwg files that are larger than that. I could put that entire 1998 MicronPC's storage into my current PC 1300 times, and still have room left over.
Report Abuse
Previous Thread :: Next Thread 
Page 1 of 1
 
 
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
   
 
   
  • About Us
  • Jobs
  • Blog
  • Parents
  • Help
  • Terms
  • Privacy

©2017 Roblox Corporation. Roblox, the Roblox logo, Robux, Bloxy, and Powering Imagination are among our registered and unregistered trademarks in the U.S. and other countries.



Progress
Starting Roblox...
Connecting to Players...
R R

Roblox is now loading. Get ready to play!

R R

You're moments away from getting into the game!

Click here for help

Check Remember my choice and click Launch Application in the dialog box above to join games faster in the future!

Gameplay sponsored by:
Loading 0% - Starting game...
Get more with Builders Club! Join Builders Club
Choose Your Avatar
I have an account
generic image