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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Blue screen virus thingy came up

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fluffygirlgogo is not online. fluffygirlgogo
Joined: 18 Jun 2012
Total Posts: 39
01 Sep 2015 02:02 PM
It said 0x000000CE DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS
WINDOWS HEALTH IS CRITICAL
DO NOT RESTART
PLEASE CONTACT OUR SPECIALIST TECHNICIANS

BSOD : ERROR 333 Registry Failure of operating system - Host: BLUE SCREEN ERROR 0x000000CE



What do I do? Has anyone had this before? HELP
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knight1998 is not online. knight1998
Joined: 18 May 2009
Total Posts: 555
01 Sep 2015 02:10 PM
Does the bluescreen look like this?
https://thecomputerperson(DOT)files(DOT)wordpress(DOT)com/2015/08/windows-health-is-critical-scam(DOT)png?w=520

Lampshades are cool.
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fluffygirlgogo is not online. fluffygirlgogo
Joined: 18 Jun 2012
Total Posts: 39
01 Sep 2015 02:13 PM
Nope
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knight1998 is not online. knight1998
Joined: 18 May 2009
Total Posts: 555
01 Sep 2015 02:15 PM
Can you screenshot?

Lampshades are cool.
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fluffygirlgogo is not online. fluffygirlgogo
Joined: 18 Jun 2012
Total Posts: 39
01 Sep 2015 02:19 PM
Something pops up in front, so you won't see what it looks like.

































































































































































































Welcome to hell, where all your dreams come true
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knight1998 is not online. knight1998
Joined: 18 May 2009
Total Posts: 555
01 Sep 2015 02:24 PM
Are you able to close the bluescreen?

Lampshades are cool.
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knight1998 is not online. knight1998
Joined: 18 May 2009
Total Posts: 555
01 Sep 2015 02:27 PM
If you are able to close, it's a scam and just ignore it and it'll stop popping up overtime.

Lampshades are cool.
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LittleL0L is not online. LittleL0L
Joined: 04 Feb 2011
Total Posts: 3727
01 Sep 2015 02:46 PM
"WINDOWS HEALTH IS CRITICAL"

Obviously windows won't come up with bluescreens like this, probably just a scam ad that's taking all over the page. Otherwise you're stuck with a virus.
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RevolutionXPK is not online. RevolutionXPK
Joined: 28 Oct 2011
Total Posts: 785
01 Sep 2015 04:25 PM
That is a popup virus

download and run some scans like
AVG / Malwarebytes / CCleaner / ADWCleaner

malwarebytes and adwcleaner are good for adware
avg is good for viruses
and ccleaner is a good way to clean up and speed up the pc a bit
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RevolutionXPK is not online. RevolutionXPK
Joined: 28 Oct 2011
Total Posts: 785
01 Sep 2015 06:55 PM
it must be a new scam out its nothing dont worry its a popup tab in your browser
i got it from browsing facebook, it just wants to to call the 1-800 number and pay to remove a "virus" hopping you will pay them for nothing. close the tab and dont call the number or download something it tell you to.

just file it under the annoying internet ad popup windows isle and move on
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fluffygirlgogo is not online. fluffygirlgogo
Joined: 18 Jun 2012
Total Posts: 39
02 Sep 2015 08:50 AM
Can't get it away, just restart and then it's okay
lol
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Euan117 is not online. Euan117
Joined: 14 Oct 2011
Total Posts: 1836
02 Sep 2015 09:28 AM
If you're using windows xp and playing roblox you are damaging your PC.
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YTsupergamer2004 is not online. YTsupergamer2004
Joined: 24 Jun 2015
Total Posts: 579
02 Sep 2015 09:53 AM
Did you mean BSOD?
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fluffygirlgogo is not online. fluffygirlgogo
Joined: 18 Jun 2012
Total Posts: 39
02 Sep 2015 01:30 PM
on windows 7 and I fixed the problem already.

what is error code 0x80070002?
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fluffygirlgogo is not online. fluffygirlgogo
Joined: 18 Jun 2012
Total Posts: 39
02 Sep 2015 01:32 PM
RevolutionXPK
I couldn't close the tab before.
I like chicken
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RevolutionXPK is not online. RevolutionXPK
Joined: 28 Oct 2011
Total Posts: 785
02 Sep 2015 03:21 PM
it has a popup javascript message that says call a number with a long body of text
it blocks the ok button to close it.

you need to open your task manager (ctrl+shift+esc) and end your browser process
chrome.exe
firefox.exe
iexplore.exe
ect... whatever you use

get an extension called adblock plus for chrome or firefox it helps a lot
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RevolutionXPK is not online. RevolutionXPK
Joined: 28 Oct 2011
Total Posts: 785
02 Sep 2015 03:23 PM
the error code has nothing to do with the message the "BSOD" says.
error code: 0x80070002 is a network error while checking for updates
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yoyoer9 is not online. yoyoer9
Joined: 20 Mar 2010
Total Posts: 143
02 Sep 2015 04:20 PM
yeah i have this too. just ignore it
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RevolutionXPK is not online. RevolutionXPK
Joined: 28 Oct 2011
Total Posts: 785
02 Sep 2015 04:39 PM
DONT CLICK THE LINK: its the page in question in this topic, it causes 0 harm but is annoying to close and tries to get you to call a number to remove "viruses"

I inspected the html js and other codes it uses, nothing malicious in the code at all just a bait page to fool you. i have put some spaces in the link to make it not clickable but you get the idea of the url to look for.

ht tp:/ /cdn. trinity-valve. co m/terra/usjh/1/blue-error.html?voluumdata=vid..00000001-eba4-4ab4-8000-000000000000__vpid..2c02d800-50fd-11e5-8834-b13c54ed5410__caid..40f24846-5ddd-4399-846d-49bef8ff7331__rt..R__lid..2a725383-5ccb-48f9-829c-53f31219b942__oid1..ab21030d-17f0-4696-8d93-4d9acd6c30c1__rd..www%5C.%5Cterraclicks%5C.%5Ccom__aid..__sid..

the root site has no index and you can only load the one bluescreen page. nothing more then annoying
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AadamZ5 is not online. AadamZ5
Joined: 04 Mar 2008
Total Posts: 28
02 Sep 2015 04:45 PM
You could try blocking the URL via the windows HOSTS file, complicated process, consider asking someone with computer experience to do it for you. Or, if you feel you have the experience, look up a tutorial on youtube, or some other computer-based website.
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RevolutionXPK is not online. RevolutionXPK
Joined: 28 Oct 2011
Total Posts: 785
02 Sep 2015 07:01 PM
Good point Aadam

Edit your hosts file in: C:\Windows\System32\drivers\etc\hosts
you can open/edit/save it with notepad if you run as administrator

and add this line to the bottom of the file:
142.166.12.218 cdn.trinity-valve.com

this wil redirect that page to google and try to load the /terra/.... page resulting in a google 404, thus blocking the page.
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UnreaIity is not online. UnreaIity
Joined: 24 Jun 2015
Total Posts: 47
02 Sep 2015 07:04 PM
It happened to me twice in reason 2 die.
Just let it restart and your fine.
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RevolutionXPK is not online. RevolutionXPK
Joined: 28 Oct 2011
Total Posts: 785
02 Sep 2015 07:15 PM
@unreal its not a real bluescreen, so there is no restart. its a ad popup on a browser
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Comets2224 is not online. Comets2224
Joined: 25 Nov 2014
Total Posts: 224
02 Sep 2015 10:48 PM
0x000000CE DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS
WINDOWS HEALTH IS CRITICAL
DO NOT RESTART
PLEASE CONTACT OUR SPECIALIST TECHNICIANS

BSOD : ERROR 333 Registry Failure of operating system - Host: BLUE SCREEN ERROR 0x000000CE
= Death.
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RevolutionXPK is not online. RevolutionXPK
Joined: 28 Oct 2011
Total Posts: 785
03 Sep 2015 06:57 AM
"DO NOT RESTART" another false bluescreen
all bluescreens restart after 10-30 seconds of collecting data.
lots of these fake things going lately.
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