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| 01 Sep 2015 05:51 PM |
| HELP! My account edward3456 was hacked by someone on august 1, 2015. I dont know who it got hacked by but I can't log in and the person who hacked my account verified their email into it and still logs on in my character. Please I need help on how to recover my account. I still know my billing information that I used to buy robux on that account if that helps on recovering it. Please can someone help me I had that account since March 2, 2009. |
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KLGA
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| Joined: 19 Apr 2014 |
| Total Posts: 2571 |
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| 01 Sep 2015 05:52 PM |
| I suggest sending an email to info@roblox.com |
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| 01 Sep 2015 06:11 PM |
| Ok thanks for the help :) I contacted them I hope I get help soon! |
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| 01 Sep 2015 06:39 PM |
| How long will it take for them to reply back? |
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Veraryia
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| Joined: 05 Apr 2015 |
| Total Posts: 116 |
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| 01 Sep 2015 06:56 PM |
| Depends on how many people are in line for help, minimum amount of time 3-4 days and maximum a month. |
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| 01 Sep 2015 07:48 PM |
| Oh okay thanks for the info :D |
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Cyortonic
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| Joined: 11 Aug 2015 |
| Total Posts: 180 |
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| 01 Sep 2015 07:51 PM |
| You didn't need to contact Roblox, all you needed to do was press "Forgot pazz.word" |
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| 01 Sep 2015 08:04 PM |
| I couldn't cause the guy who took my account changed my email. |
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Cyortonic
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| Joined: 11 Aug 2015 |
| Total Posts: 180 |
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| 01 Sep 2015 08:11 PM |
| Well for some odd reason it wasn't working for me. I tried like a hundred times and it still didn't work. |
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