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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: I been ban due to unauthorized charge from my own PayPal.

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MexicanLuggy is not online. MexicanLuggy
Joined: 28 Aug 2015
Total Posts: 134
30 Aug 2015 06:24 PM
I was playing ROBLOX and I wanted to buy ROBUX. I chose the wrong Price and I wanted a refund.

I was freaking out that I wouldn't get the refund but I did. A few days I got an e-mail saying that I got a refund and I was glad too, after that I went on ROBLOX to buy the REAL price of ROBUX and then suddenly my account was deleted for no reason.

What did I do ROBLOX?

I wasn't a Credit Card Stealer or a PayPal stealer, because it was MY Credit Card and PayPal account.

I went back to the e-mail and it said, "someone used your account on purpose and we decided to return a favor." (favor means that I got the refund back)

There was no someone using my account because I'm the only the uses the PayPal account.

On that day, I sent a email to ROBLOX APPEALS asking them why did my account got banned/deleted, and it takes them a LONG time to reply back.

Will I ever get my account back? Is there an answer?

My original account was MexicanMayro.

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MexicanLuggy is not online. MexicanLuggy
Joined: 28 Aug 2015
Total Posts: 134
30 Aug 2015 08:04 PM
No replies. I guess no one wants to help me.
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Halo5307 is not online. Halo5307
Joined: 21 Nov 2009
Total Posts: 16455
30 Aug 2015 08:06 PM
It takes a while to respond but they will most likely restore the account, given you explained the circumstances.
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tootlol1234 is not online. tootlol1234
Joined: 13 Jun 2013
Total Posts: 882
30 Aug 2015 08:13 PM
Sorry to hear that man. But usually people post this kind of stuff in the help section


The real trouble with reality is that there is no background music. http://www.roblox.com/Filthy-Frank-Whatcha-Say-item?id=215698982
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MagatiaAviz is not online. MagatiaAviz
Joined: 01 Aug 2011
Total Posts: 223
30 Aug 2015 08:30 PM
Report it to roblox via email, tell them what is wrong and they will respond within 24-72 hours if busy.
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PenguinsRocks is not online. PenguinsRocks
Joined: 18 Oct 2009
Total Posts: 577
30 Aug 2015 09:00 PM
goodluck,they take this refund stuff very seriosuly,most likely wont unban or wont let you buy robux/bc anymore
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MrBirdPants1 is not online. MrBirdPants1
Joined: 25 Oct 2014
Total Posts: 20
30 Aug 2015 09:30 PM
That happened to my friend, I don't know if you can. My friend never got it back ;-;
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Shxyy is not online. Shxyy
Joined: 11 Aug 2015
Total Posts: 13
30 Aug 2015 10:17 PM
This has happened to me too,
Original account is TheFabuluzPie.

But my mum didn't know why it charged her.
The thing is, there is nothing to do.
Your account is deleted.
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AltJustForForums is not online. AltJustForForums
Joined: 03 Jul 2013
Total Posts: 1564
30 Aug 2015 10:29 PM
It took ROBLOX 3 days to reply to my own e-mail. They refused to give me an answer to my inquiry because I hadn't provided a username.
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bloodypants3 is not online. bloodypants3
Joined: 12 Oct 2014
Total Posts: 2
12 Feb 2016 01:02 PM
Sorry man
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stupidstupidity is not online. stupidstupidity
Joined: 27 May 2014
Total Posts: 1
07 Apr 2016 05:29 PM
Maybe you were ######? Sometimes ##### get on your account and do things like that, my old account, ##########, was rich. I got ######, all my stuff except noob clothes were left, and I was ######.
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Extendables is not online. Extendables
Joined: 26 Jan 2016
Total Posts: 130
07 Apr 2016 05:56 PM
not to be the messenger of bad news but

your never getting that back lol
my friend did the same thing and has sent roblox 12 emails with the same automated response. (did i mention the the time between first and last response was between a month and a half so they dont really care to listen as they are already drowning in problems)



𝕔𝕠𝕠𝕝 𝕞𝕖𝕞𝕖𝕤 𝕕𝕦𝕕𝕖
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xXMeep_MeepXx is not online. xXMeep_MeepXx
Joined: 06 Mar 2016
Total Posts: 340
07 Apr 2016 05:59 PM
Sorry dude.. My original account is iiStrawbeary I just don't play on it anymore but it has a lot of valuables. I am starting over on this just to see if things will get better, and it has!
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Voxxes is not online. Voxxes
Joined: 29 Jul 2013
Total Posts: 129
07 Apr 2016 05:59 PM
Chargeback is an automatic perm ban.
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Voxxes is not online. Voxxes
Joined: 29 Jul 2013
Total Posts: 129
07 Apr 2016 06:06 PM
That moment when you realize this post is over 8 months old ;;
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xXMeep_MeepXx is not online. xXMeep_MeepXx
Joined: 06 Mar 2016
Total Posts: 340
08 Apr 2016 06:35 PM
^ oh LMAO
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6twins is not online. 6twins
Joined: 24 Apr 2016
Total Posts: 2
07 Jan 2017 06:55 AM
same happpended to me and now i am not allowed to get bc anymore!!!
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6twins is not online. 6twins
Joined: 24 Apr 2016
Total Posts: 2
07 Jan 2017 06:57 AM
reply ans say ur username then
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TheAddictPlayer is not online. TheAddictPlayer
Joined: 21 Jun 2014
Total Posts: 2003
07 Jan 2017 08:36 AM
That's how I lost my old account... Because of a PayPal fraud


- 𝓣𝓱𝓮𝓐𝓭𝓭𝓲𝓬𝓽𝓟𝓵𝓪𝔂𝓮𝓻 | Current RAP: R$618 | #DownWithSift
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TheAddictPlayer is not online. TheAddictPlayer
Joined: 21 Jun 2014
Total Posts: 2003
07 Jan 2017 08:37 AM
*I meant:
Because someone frauded my parents' paypal account


- 𝓣𝓱𝓮𝓐𝓭𝓭𝓲𝓬𝓽𝓟𝓵𝓪𝔂𝓮𝓻 | Current RAP: R$618 | #DownWithSift
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Zmanrazorp3 is not online. Zmanrazorp3
Joined: 16 Apr 2017
Total Posts: 1
08 May 2017 12:04 PM
That happened to me to i got banned for buying OBC and i got banned 2 days later
my old account was Zmanrazorp2


Zmanrazorp2
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kirby is not online. kirby
Joined: 24 Feb 2007
Total Posts: 3870
08 May 2017 12:33 PM
dont steal CC
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SquaredAlt is not online. SquaredAlt
Joined: 29 Sep 2017
Total Posts: 68
22 Nov 2017 04:29 PM
Exact same thing happened to me, and I never got my account back sadly.
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