SonioSony
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| Joined: 09 May 2009 |
| Total Posts: 33 |
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| 26 Aug 2015 04:25 PM |
Instructors - Store managers General information Description
A Sales associate’s job is to provide help to customers in the store.
Expectations and goals - The Store Manager is expected to complete the tasks given to him/her by his/hers superior. - A Sales associate is expected to have: o Good grammar, that includes capital letter in the start of a sentence AND punctuation. o Good spelling o NO 2.0, only default package. o Endurance to stand and listen for a longer period of time o Good mood - A sales associate is expected to provide help to customers. - A sales associate’s goal is to sell clothing for the group.
Course material Necessary material Needs to learn how to provide help to a customer. o “Sales associate – providing help”
Obligatory reading - Sales associate – providing help Book, Sonio Sony
The training program consists of three phases. Contact your trainer for more information about the phases.
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