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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: i cant use my gift card

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superboy504x is not online. superboy504x
Joined: 14 Jan 2012
Total Posts: 4
22 Aug 2015 04:52 PM
each time i type my gift card number in it keep saying Your transaction cannot be completed at this time, as you have reached a transaction limit. If you have any questions, please contact our Customer Service Team at info@roblox.com and reference error code DCC. Please note Customer Service cannot change or remove these limits.Even though i still have 15 dollar left in it.
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chatolguy is not online. chatolguy
Joined: 16 Apr 2010
Total Posts: 1561
22 Aug 2015 05:36 PM
someone PROBABLY used it. probably a h4x0r that used a random bot.
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swagmaster5 is not online. swagmaster5
Joined: 30 Oct 2011
Total Posts: 155
22 Aug 2015 06:40 PM
That is because you probably bought a lot of things so you have to wait 2 days or more.
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wizzerland is not online. wizzerland
Joined: 13 Dec 2012
Total Posts: 5718
22 Aug 2015 06:40 PM
did you get the gift card? or was it given to you if it was given someone might of been using it :/
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superboy504x is not online. superboy504x
Joined: 14 Jan 2012
Total Posts: 4
22 Aug 2015 08:16 PM
i buy the gift card and when i go home i bought 400 robux and after 2 day i cant buy anything no more.
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wizzerland is not online. wizzerland
Joined: 13 Dec 2012
Total Posts: 5718
22 Aug 2015 08:50 PM
what kind of gift card?
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superboy504x is not online. superboy504x
Joined: 14 Jan 2012
Total Posts: 4
22 Aug 2015 09:48 PM
a master card.
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Bigbear336 is not online. Bigbear336
Joined: 26 Jul 2012
Total Posts: 3437
22 Aug 2015 10:28 PM
a master card isnt a gift card it is a credit card?
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wizzerland is not online. wizzerland
Joined: 13 Dec 2012
Total Posts: 5718
22 Aug 2015 10:30 PM
some times Master card gift cards and Vanilla Visa gift cards dont work with roblox :/
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iKpop is not online. iKpop
Joined: 08 Feb 2012
Total Posts: 1906
22 Aug 2015 10:34 PM
contact roblox not the forums
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chatolguy is not online. chatolguy
Joined: 16 Apr 2010
Total Posts: 1561
25 Aug 2015 05:38 PM
LOL YOU DONT PUT YOUR CREDIT CARD NUMBER IN THE GIFT REDEEM SECTION
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Atlacoya is not online. Atlacoya
Joined: 20 Feb 2011
Total Posts: 2066
25 Aug 2015 05:44 PM
Hi superboy504x!

Purchase limits are in place to help enforce the safety and security for transactions made on the site.

these transaction limits may fall after a period of time, but contacting ROBLOX may alert them to a failure of information.
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HollieSparkles is online. HollieSparkles
Joined: 14 Jan 2013
Total Posts: 18250
25 Aug 2015 07:02 PM
LOL YOU DONT PUT YOUR CREDIT CARD NUMBER IN THE GIFT REDEEM SECTION [2]
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fungirl464 is not online. fungirl464
Joined: 18 Jun 2015
Total Posts: 21
25 Aug 2015 07:14 PM
Hi Superboy504x,
this is for safety issues on ROBLOX.
Have you redeemed a card already
and or, got it from someone; Which may be used? Contact @ROBLOX on Twitter for More Info.
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HollieSparkles is online. HollieSparkles
Joined: 14 Jan 2013
Total Posts: 18250
25 Aug 2015 07:32 PM
^ he clear said he bought it

reported for impersonating an moderator.
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fungirl464 is not online. fungirl464
Joined: 18 Jun 2015
Total Posts: 21
30 Jan 2017 11:21 PM
I'm not impersonating a moderator, I'm being helpful. (:
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XxLightningBloodXx is not online. XxLightningBloodXx
Joined: 23 Mar 2016
Total Posts: 28
31 Jan 2017 01:48 AM
That was a late answer.
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