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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: FIXING THE ROBLOX UPDATE GLITCH 8/22/15

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penguin2456 is online. penguin2456
Joined: 12 Oct 2014
Total Posts: 4
22 Aug 2015 12:25 PM
Hello Robloxians!! Today is the day that i tell you how to fix the ROBLOX update Glitch!!!

So as you all may know, when ROBLOX updates on your computer and you attempt to start a game or such, it either forces you to reinstall it which only opens up a Games tab on your browser, or just cuts straight to the point and opens up a Games tab on your browser without reinstall, however after a good weak or so of digging, the reason that this happens is very simple and easy to fix.

(IT WOULD BE A ROBLOX STAFF MEMBER TELLING YOU THIS BUT WE ALL KNOW THEY DON'T EVEN PAY ATTENTION TO THE PLAYER REPORTS)

Now for the cause: When ROBLOX updates, it creates character data and stores it in your browser's cache, that way it remembers all the data from your character, the games you play and the friends you have, but the issue with this is the fact that when old ROBLOX version data is left in your cache and ROBLOX updates, the old cached data is left in your browser's storage and it is colliding with the new data trying to replace it, the result is when the two versions collide, it creates a blockage, preventing the roblox program from starting a game or modifying in Studio, hence the glitch.


Here are the simple instructions to fix this glitch:

1. Open your browser and go into the History tab

2. Click "Clear Browsing Data" and check the box that says "Cached Data"

3. Set the clearing amount to ONE WEEK ago or more (Note that the longer back you clear, the longer it takes to clear)

4. Uninstall the old version of roblox and reinstall the new launcher.

5. Run a game as a test and see if it works.

(CAUTION: YOU MUST DELETE ALL RELATIVE FILES OF THE OLD VERSION OF ROBLOX FROM YOUR COMPUTER BEFORE YOU REINSTALL OTHERWISE IT WILL CORRUPT THE PROGRAM)

Please continue to enjoy the wonderful game creation software and game runner, ROBLOX

-Penguin2456
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sws34 is not online. sws34
Joined: 14 Sep 2013
Total Posts: 341
22 Aug 2015 12:55 PM
no need to do any of this, just click the cross.
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hancock3 is not online. hancock3
Joined: 22 Aug 2008
Total Posts: 4708
22 Aug 2015 01:20 PM
100% WORKS, DO THIS, thx penguin!
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