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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: i have chrome extensions and

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hiddensnake19 is not online. hiddensnake19
Joined: 13 Oct 2013
Total Posts: 5058
18 Aug 2015 12:04 PM
i have ad block plus and fix url redirect and i cant search anything in the catalog please help i had a trojan dropper but i need help pls anybody
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hiddensnake19 is not online. hiddensnake19
Joined: 13 Oct 2013
Total Posts: 5058
18 Aug 2015 12:05 PM
this is serious please anybody
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Robloxologism is not online. Robloxologism
Joined: 29 Mar 2012
Total Posts: 75199
18 Aug 2015 12:06 PM
try disabling them
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hiddensnake19 is not online. hiddensnake19
Joined: 13 Oct 2013
Total Posts: 5058
18 Aug 2015 12:07 PM
if i disable them i get redirected to strange sites and advertisements pop up all over my screen

im using windows 7 if that helps
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Robloxologism is not online. Robloxologism
Joined: 29 Mar 2012
Total Posts: 75199
18 Aug 2015 12:10 PM
not sure, im using a mac and i never download weird things so i dont know
maybe use a virus scanning thing or reset or bring it to a store
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Robloxologism is not online. Robloxologism
Joined: 29 Mar 2012
Total Posts: 75199
18 Aug 2015 12:11 PM
im not implying that macs cant get viruses but it is definitely less common
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kritiki is not online. kritiki
Joined: 12 Jul 2012
Total Posts: 12323
18 Aug 2015 12:16 PM
don't use Chrome then
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hiddensnake19 is not online. hiddensnake19
Joined: 13 Oct 2013
Total Posts: 5058
18 Aug 2015 12:16 PM
if anybody knows anything about trojan droppers please tell me how to get rid of them ive tried scans and everything its still there i deleted the program i found it as but it's still popping up as advertisements by getprivate or redirected to strange sites that have advertisements on them so please help i really havent been able to play alot of roblox because im trying to find all the stuff thats trying to install stuff and i think its the url thing or the trojan but i cant search for items on the catalog please help
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hiddensnake19 is not online. hiddensnake19
Joined: 13 Oct 2013
Total Posts: 5058
18 Aug 2015 12:17 PM
i tried internet explorer but it barely runs and gets ads also
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kritiki is not online. kritiki
Joined: 12 Jul 2012
Total Posts: 12323
18 Aug 2015 12:18 PM
upgrade to Windows 10 ffs and use edge
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hiddensnake19 is not online. hiddensnake19
Joined: 13 Oct 2013
Total Posts: 5058
18 Aug 2015 12:20 PM
yes but i cant really upgrade to windows 10 i dont think my pc can handle it :p
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kritiki is not online. kritiki
Joined: 12 Jul 2012
Total Posts: 12323
18 Aug 2015 12:24 PM
every PC can handle it
I upgraded on a 1.8 GHz pc
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hiddensnake19 is not online. hiddensnake19
Joined: 13 Oct 2013
Total Posts: 5058
18 Aug 2015 12:25 PM
thanks for the help dude i think ill upgrade to windows 10 then how long does it take ??
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kritiki is not online. kritiki
Joined: 12 Jul 2012
Total Posts: 12323
18 Aug 2015 12:28 PM
1-3 hrs
depends on your internet but usually 1-3 hrs

https://www.microsoft.com/en-us/software-download/windows10
download from there
it will take a long time sadly..
and check if your 32 or 64 bit by clicking start if your on Windows 7 and right clicking computer then properties same for other computers idk about Windows 8
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theclock1 is not online. theclock1
Joined: 25 Feb 2011
Total Posts: 231
18 Aug 2015 12:29 PM
Use Malwarebytes to remove any trojan/worm/virus. Unfortunately, I can't link you the website, so just search if you can.
If not, I think it's pretty obvious how to get to their homepage.
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smileyme2 is not online. smileyme2
Joined: 29 Sep 2009
Total Posts: 603
18 Aug 2015 02:31 PM
use Microsoft Security Essentials (the antivirus that comes with Windows) I guess.

-smileyme2

toast.
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smileyme2 is not online. smileyme2
Joined: 29 Sep 2009
Total Posts: 603
18 Aug 2015 02:32 PM
also DO NOT upgrade your PC to fix it, Roblox doesn't like Windows 10 at the moment.


-smileyme2

toast.
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kritiki is not online. kritiki
Joined: 12 Jul 2012
Total Posts: 12323
18 Aug 2015 02:54 PM
windows 10 is fine lol
I run games at 60fps and 39
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hiddensnake19 is not online. hiddensnake19
Joined: 13 Oct 2013
Total Posts: 5058
18 Aug 2015 03:14 PM
i guess i wont upgrade to windows 10 but i used microsoft security essentials and stuff i saw the dropper removed it did a full scan over night deleted that dropper i thought i was good but the ads and redirects kept coming so i added ad block plus and fix url redirect to counter it but whenever i disable the ad and url blockers the ads and redirects keep coming and im afraid the malware is still there if you know any specific programs please do say
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kritiki is not online. kritiki
Joined: 12 Jul 2012
Total Posts: 12323
18 Aug 2015 03:51 PM
download Opera or safari safari works on Windows..yes...go on yet and search opera web browser and look for any links and if all the links match then download it
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