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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: all games stop and say "This game has shut down"

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owy32 is not online. owy32
Joined: 17 Jun 2011
Total Posts: 15
17 Aug 2015 10:45 AM
when ever this it happens the game ceases to load any more and nothing happens and no its not my computer as my friends have the same computer and it works for them, the worst thing is it has been happening for a long time (3 to 7 months) and it happened suddenly any help would be much appreciated
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Alexander8743 is not online. Alexander8743
Joined: 30 Jun 2014
Total Posts: 17015
17 Aug 2015 11:13 AM
Your banned from the games or its just your internet probably
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owy32 is not online. owy32
Joined: 17 Jun 2011
Total Posts: 15
17 Aug 2015 11:17 AM
no it happens on games ive never visited before and i have great internet
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SYRYBOY is not online. SYRYBOY
Joined: 12 Jul 2011
Total Posts: 24
17 Aug 2015 11:30 AM
If you have an anti virus system, make sure Roblox is not blocked.
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owy32 is not online. owy32
Joined: 17 Jun 2011
Total Posts: 15
17 Aug 2015 11:31 AM
how would i do that and i lets do everything else (havnt tried building)
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SYRYBOY is not online. SYRYBOY
Joined: 12 Jul 2011
Total Posts: 24
17 Aug 2015 11:35 AM
Anti Viruses often think Roblox is dangerous. Just check. It won't be you if Roblox is blocked.
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owy32 is not online. owy32
Joined: 17 Jun 2011
Total Posts: 15
17 Aug 2015 11:38 AM
how do i check
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owy32 is not online. owy32
Joined: 17 Jun 2011
Total Posts: 15
17 Aug 2015 11:45 AM
ESET antivirus
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SYRYBOY is not online. SYRYBOY
Joined: 12 Jul 2011
Total Posts: 24
17 Aug 2015 11:50 AM
Open the control panel. There should be some part that shows software and to allow them or not. Set Roblox to Allow.
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SYRYBOY is not online. SYRYBOY
Joined: 12 Jul 2011
Total Posts: 24
17 Aug 2015 11:52 AM
If that does not fix your issue just look for some other solution.
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owy32 is not online. owy32
Joined: 17 Jun 2011
Total Posts: 15
17 Aug 2015 11:55 AM
what do i click on after loading control panel ive looked alot
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XxViktorijaxX is not online. XxViktorijaxX
Joined: 17 Jul 2013
Total Posts: 38
17 Aug 2015 11:57 AM
There may have been an update the game.









The fate of your blood is in my hands.
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XxViktorijaxX is not online. XxViktorijaxX
Joined: 17 Jul 2013
Total Posts: 38
17 Aug 2015 11:59 AM
^*in the game









The fate of your blood is in my hands.
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owy32 is not online. owy32
Joined: 17 Jun 2011
Total Posts: 15
17 Aug 2015 11:59 AM
what can i do to get it to work
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owy32 is not online. owy32
Joined: 17 Jun 2011
Total Posts: 15
17 Aug 2015 12:00 PM
people with the same computer same files etc have it working (school computer)
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owy32 is not online. owy32
Joined: 17 Jun 2011
Total Posts: 15
17 Aug 2015 12:04 PM
and how would i contact roblox about this
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Xphony is not online. Xphony
Joined: 23 May 2013
Total Posts: 373
17 Aug 2015 12:27 PM
Try going on another computer with the same ROBLOX account and play a game from there. If it works, then there's a problem with the other computer. If it doesn't work, then your account might be banned from ROBLOX or the games.

ooohh roblox+ signature MUST HAVE
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Xphony is not online. Xphony
Joined: 23 May 2013
Total Posts: 373
17 Aug 2015 12:27 PM
How to check if your account is banned (TL;DR)
Log out
log in


ooohh roblox+ signature MUST HAVE
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owy32 is not online. owy32
Joined: 17 Jun 2011
Total Posts: 15
17 Aug 2015 12:59 PM
im not banned and have no other computer for a while so i dont know
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Xphony is not online. Xphony
Joined: 23 May 2013
Total Posts: 373
17 Aug 2015 12:59 PM
Maybe a mobile device?


ooohh roblox+ signature MUST HAVE
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owy32 is not online. owy32
Joined: 17 Jun 2011
Total Posts: 15
17 Aug 2015 01:01 PM
ill try but controls are rubbish
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owy32 is not online. owy32
Joined: 17 Jun 2011
Total Posts: 15
17 Aug 2015 01:04 PM
cant get it
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SYRYBOY is not online. SYRYBOY
Joined: 12 Jul 2011
Total Posts: 24
18 Aug 2015 10:09 AM
If you cannot join any games on your mobile this means your account is blocked in some sort of way without you being aware of it.
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SYRYBOY is not online. SYRYBOY
Joined: 12 Jul 2011
Total Posts: 24
18 Aug 2015 10:11 AM
If you can, this means a virus is on your computer. Run a clean or something with your anti virus.
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