generic image
Processing...
  • Games
  • Catalog
  • Develop
  • Robux
  • Search in Players
  • Search in Games
  • Search in Catalog
  • Search in Groups
  • Search in Library
  • Log In
  • Sign Up
  • Games
  • Catalog
  • Develop
  • Robux
   
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
Home Search
 

Re: HELP! When I download ROBLOX I can't go in games

Previous Thread :: Next Thread 
nicksoulgem is not online. nicksoulgem
Joined: 09 Oct 2009
Total Posts: 7759
11 Aug 2015 05:47 PM
HELP MEEEE

What do i do???
Report Abuse
nicksoulgem is not online. nicksoulgem
Joined: 09 Oct 2009
Total Posts: 7759
11 Aug 2015 05:48 PM
please help me im so frustrated i've been trying to fix this for 3 WHOLE HOURSSS!!
Report Abuse
InfernelBlox is online. InfernelBlox
Joined: 10 May 2014
Total Posts: 152
11 Aug 2015 05:50 PM
This happenbd to me tell me what pc do you have not mac i have no idea for windows 7 MAKE A NEW ACCOUNT
Report Abuse
bob12388cool is not online. bob12388cool
Joined: 24 Nov 2012
Total Posts: 2
11 Aug 2015 05:51 PM
happend to me to, try to find the corrupt/bugged roblox launcher and uninstall it.
Report Abuse
nicksoulgem is not online. nicksoulgem
Joined: 09 Oct 2009
Total Posts: 7759
11 Aug 2015 05:53 PM
I uninstalled roblox then re-downloaded a million times

doesn't work

im running windows 8

HELPPPP!
Report Abuse
nicksoulgem is not online. nicksoulgem
Joined: 09 Oct 2009
Total Posts: 7759
11 Aug 2015 05:55 PM
HELPPPPPPPPPPPPPPPPP
Report Abuse
AltJustForForums is not online. AltJustForForums
Joined: 03 Jul 2013
Total Posts: 1564
11 Aug 2015 05:55 PM
Please explain the problem further. What happens, exactly, when you try to join a game?
Report Abuse
ReaIz is online. ReaIz
Joined: 06 May 2012
Total Posts: 45800
11 Aug 2015 05:56 PM
Had this problem, shut down the computer.


It's going down for REAIZZZZ, nanananana, nanananana.
Report Abuse
nicksoulgem is not online. nicksoulgem
Joined: 09 Oct 2009
Total Posts: 7759
11 Aug 2015 05:58 PM
I think I tried everything I restarted and shut down the whole shebap

The problem is, at the start my Avast anti-Virus said Roblox was a virus, so I put it as its not a virus and it went into the "Avast Virus Chest" so i removed it from there and now Roblox is not a virus... Basically now I needed to uninstall then re-install roblox Which i did A MILLION TIMES

I even shut down my computor restarted it

EVERYTHING

Any other ideas?
Report Abuse
jaredmatt is not online. jaredmatt
Joined: 13 Sep 2012
Total Posts: 12
11 Aug 2015 05:59 PM
I have an error too. When I try to go in a game I get an error that it can't open roblox.exe and it gives me the path. This is the second time it happened to me. The first time I created a new windows user and was able to download roblox again. I'm trying to find a solution because I can't keep creating new windows users. I've tried removing everything roblox related, cleared the temp files, reset the defaults in internet explorer, rebooted. Tried to download again and now it just says Roblox is updating and it's endless. Nothing ever opens. Please help!
Report Abuse
nicksoulgem is not online. nicksoulgem
Joined: 09 Oct 2009
Total Posts: 7759
11 Aug 2015 06:00 PM
jared i need the help lol
Report Abuse
nicksoulgem is not online. nicksoulgem
Joined: 09 Oct 2009
Total Posts: 7759
11 Aug 2015 06:02 PM
HELP!!!!!!
Report Abuse
jaredmatt is not online. jaredmatt
Joined: 13 Sep 2012
Total Posts: 12
11 Aug 2015 06:09 PM
I know I'm sorry! Do you have Avast? Maybe it's your virus scan too? I just went into AVAST and added roblox to the exceptions for processes and for urls... I'll let you know if it works.
Report Abuse
nicksoulgem is not online. nicksoulgem
Joined: 09 Oct 2009
Total Posts: 7759
11 Aug 2015 06:12 PM
YES JARED!!!

I DO HAVE AVAST OMGGGG

MAYBE THATS WHY!!
Report Abuse
jaredmatt is not online. jaredmatt
Joined: 13 Sep 2012
Total Posts: 12
11 Aug 2015 06:14 PM
Ok see we're getting somewhere. What I did, :( didn't work. I'm going to google and see if I can find the fix. BRB
Report Abuse
nicksoulgem is not online. nicksoulgem
Joined: 09 Oct 2009
Total Posts: 7759
11 Aug 2015 06:16 PM
i disabled my avast, but its still not working

back to square 1...
Report Abuse
AltJustForForums is not online. AltJustForForums
Joined: 03 Jul 2013
Total Posts: 1564
11 Aug 2015 06:19 PM
First, make sure Roblox is installed again.

Is RobloxPlayerLauncher.exe missing? To check, navigate to your Roblox directory, which can be found in one of these four locations.

C:\Program Files (x86)\Roblox\
C:\Program Files\Roblox\
C:\Documents and Settings\[Your Username]\Local Settings\Application Data\Roblox\
C:\Users\[Your Username]\AppData\Local\Roblox\

Then, go to your Versions folder. If you don't see RobloxPlayerLauncher.exe in any of the version folders, download the Roblox installer (which should be named RobloxPlayerLauncher.exe already, and if it isn't, rename it to that) and put it in each version folder. Add the directory you found your Roblox installation in to the Avast exclusions list.
Report Abuse
nicksoulgem is not online. nicksoulgem
Joined: 09 Oct 2009
Total Posts: 7759
11 Aug 2015 06:24 PM
Where is the versions folder

and how do i download something that is already downloaded

and how do i add it in my avast list?

(This looks very helpful btw)
Report Abuse
jaredmatt is not online. jaredmatt
Joined: 13 Sep 2012
Total Posts: 12
11 Aug 2015 06:28 PM
Under Avast Settings Active Protection... Files.... I'm trying it now...
Report Abuse
nicksoulgem is not online. nicksoulgem
Joined: 09 Oct 2009
Total Posts: 7759
11 Aug 2015 06:31 PM
i disabled my files still says "Download Roblox"
Report Abuse
jaredmatt is not online. jaredmatt
Joined: 13 Sep 2012
Total Posts: 12
11 Aug 2015 06:34 PM
UGH! I'm still in the endless loop where it says "Roblox is updating please wait".... I've added robloxplayerlauncher.exe to every user, roblox, verions folder in windows!! I've added all the file locations in Avast to exclude those paths. I'm at a loss... I'm about to create yet another profile in windows! This can't be the solution!! HELP!
Report Abuse
nicksoulgem is not online. nicksoulgem
Joined: 09 Oct 2009
Total Posts: 7759
11 Aug 2015 06:38 PM
My head hurts so much
It still doesn't work
The endless loop of pressing "play" on a game and it saying
"You're momments away from a game"
"Download and Install Roblox"

ITS BEEN 5 HOURS TRYING TO FIX THIS!!!!!!
Report Abuse
jaredmatt is not online. jaredmatt
Joined: 13 Sep 2012
Total Posts: 12
11 Aug 2015 06:40 PM
I know. This is the second time it's happened to me. I'm just going to create a new profile in windows and try that again. :( there should really be a fix for this.
Report Abuse
nicksoulgem is not online. nicksoulgem
Joined: 09 Oct 2009
Total Posts: 7759
11 Aug 2015 06:44 PM
the windows thing isn't even my problem :'(

idk what my problem is it just keeps telling me to re-download roblox
Report Abuse
PhantomDragonz is not online. PhantomDragonz
Joined: 09 Nov 2013
Total Posts: 868
11 Aug 2015 06:47 PM
This needs more thorough explanation. I can give you something though:

Sometimes ROBLOX is corrupt on certain accounts using Windows 7. I do not know why, but it just happens. To fix this create a different account or simply use the guest account. Reinstall ROBLOX or disable antivirus/make an exception to ROBLOX.



Anything else? Check this link: https://en.help.roblox.com/hc/en-us
Report Abuse
Previous Thread :: Next Thread 
Page 1 of 1
 
 
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
   
 
   
  • About Us
  • Jobs
  • Blog
  • Parents
  • Help
  • Terms
  • Privacy

©2017 Roblox Corporation. Roblox, the Roblox logo, Robux, Bloxy, and Powering Imagination are among our registered and unregistered trademarks in the U.S. and other countries.



Progress
Starting Roblox...
Connecting to Players...
R R

Roblox is now loading. Get ready to play!

R R

You're moments away from getting into the game!

Click here for help

Check Remember my choice and click Launch Application in the dialog box above to join games faster in the future!

Gameplay sponsored by:
Loading 0% - Starting game...
Get more with Builders Club! Join Builders Club
Choose Your Avatar
I have an account
generic image