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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: My brother has been hacked

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Kenji32 is not online. Kenji32
Joined: 03 Jul 2013
Total Posts: 7760
11 Aug 2015 05:04 PM
Hi. My 9 year old brother's ROBLOX account has been hacked. His ROBLOX account is not verified.
I don't know how to contact ROBLOX. I need help on how to get it back. I tried getting it back by trying my own gmail but they won't accept it. Should I just keep spamming? Well, I still need help. Any moderators out there, please kindly help me. If you are not allowed it's fine.
Just anyone out there that can get my brothers account back. The "hacker" is on my brothers account. Feel free to post on this forum and help me out.
http://www.roblox.com/User.aspx?id=85628803

I'm a guy,
Help me and my brother to get his ROBLOX account back.

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lap93 is not online. lap93
Joined: 10 Feb 2011
Total Posts: 246
11 Aug 2015 05:36 PM
He probably used a stupid robux generator site not knowing that they are all fake.
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axhlyn is not online. axhlyn
Joined: 08 Feb 2010
Total Posts: 534
11 Aug 2015 05:42 PM
If it wasn't verified with any certain email then you have no proof that the account was his so there is very little chance he will get his account back.

To contact ROBLOX you click the gear at the top of the screen > help > scroll down and click Email Account/Billing Support and that should open up the mail app.
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PhantomDragonz is not online. PhantomDragonz
Joined: 09 Nov 2013
Total Posts: 868
11 Aug 2015 06:45 PM
Accounts cannot be simply 'Hacked', they may be stolen or phished by a person claiming to give them free hats, robux, memberships and more. This can be easily fixed by contacting ROBLOX at info@roblox.com.

Use your brothers email to contact ROBLOX, as they prefer it to be on it.

Should be 24-48 hours for a response. Check this website: https://en.help.roblox.com/hc/en-us for more information on billing and account security.
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thereal4ork3 is not online. thereal4ork3
Joined: 29 Mar 2013
Total Posts: 7079
11 Aug 2015 06:51 PM
No one cares
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PhantomDragonz is not online. PhantomDragonz
Joined: 09 Nov 2013
Total Posts: 868
11 Aug 2015 06:52 PM
^ Rude.



Anything else? Check this link: https://en.help.roblox.com/hc/en-us
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Kenji32 is not online. Kenji32
Joined: 03 Jul 2013
Total Posts: 7760
11 Aug 2015 06:53 PM
ROBLOX wouldn't care.
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OneSpottedFriend is not online. OneSpottedFriend
Joined: 01 Jul 2013
Total Posts: 398
11 Aug 2015 06:57 PM
2 words

You can't.
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Kenji32 is not online. Kenji32
Joined: 03 Jul 2013
Total Posts: 7760
12 Aug 2015 12:00 AM
:/
My brother is nine. He doens't have a email.
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Kenji32 is not online. Kenji32
Joined: 03 Jul 2013
Total Posts: 7760
12 Aug 2015 12:01 AM
I guess so lap93.
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bigbadke12 is not online. bigbadke12
Joined: 08 Oct 2008
Total Posts: 2909
12 Aug 2015 04:46 AM
Rip account.
If you have no proof that the account belongs to you then tell your brother his account is gone forever.
You have no verified email, previous billing information, or anything else to prove you ever had access to the account.
You could tell roblox to check the ip, but that doesn't really prove you own it either.
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Kenji32 is not online. Kenji32
Joined: 03 Jul 2013
Total Posts: 7760
12 Aug 2015 01:10 PM
RIP. I had to give my little brother my other accounts



o3o
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