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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Declined by bank?

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Qnimbus is not online. Qnimbus
Joined: 10 Dec 2013
Total Posts: 134
04 Aug 2015 01:20 PM
I recently tried to purchase some robux using a visa card but it always tells me "Declined by Bank". The card isn't expired and does still have enough on it. Being that I've only used it once to buy a $2 item. I've heard card companies denying certain purchases such as chips from a casino, or other, certain, things, but why can't I make my purchase?
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TheLocalGamer is not online. TheLocalGamer
Joined: 01 Aug 2014
Total Posts: 1653
04 Aug 2015 01:23 PM
Honestly, I can't tell you much, since I do not use Visa, but try checking in with Visa to see if they allow such purchases. I hope this helps.

Sent from my Game Boy
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MisterScripter is not online. MisterScripter
Joined: 24 Sep 2010
Total Posts: 702
04 Aug 2015 02:03 PM
I think maybe ROBLOX does not allow the use of Debit cards, since I'm assuming you're using a Visa Prepaid Card.
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MisterScripter is not online. MisterScripter
Joined: 24 Sep 2010
Total Posts: 702
04 Aug 2015 02:06 PM
And I was just reading that prepaid visa cards are accepted however, you have to register the card first. This requires calling a number, or even visiting a website, and entering in your card information, and registering it with your name.
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FailingClock is not online. FailingClock
Joined: 05 Aug 2014
Total Posts: 5482
04 Aug 2015 02:15 PM
Greetings. Welcome to the Help Sub-forum, my name is FailingClock. It is recommended you go to the closest bank to you and ask them what the problem is, if you have not checked, please check if your card is expired or not.
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TheLocalGamer is not online. TheLocalGamer
Joined: 01 Aug 2014
Total Posts: 1653
04 Aug 2015 02:25 PM
When people use the same template as me in my Help Subforum Posts, that keans something B-)
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