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Re: how quickly will ROBLOX reply to an email?

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MASTERMATT564 is not online. MASTERMATT564
Joined: 12 Nov 2009
Total Posts: 7524
30 Jul 2015 11:58 PM
tl;dr younger sibling did stupid trade on my account and need to revert that trade.

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operated is not online. operated
Joined: 02 May 2012
Total Posts: 10170
30 Jul 2015 11:58 PM
they wont


l
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2degree is not online. 2degree
Joined: 28 Nov 2010
Total Posts: 3707
30 Jul 2015 11:59 PM
i've sent two on 7/28

no replies
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MASTERMATT564 is not online. MASTERMATT564
Joined: 12 Nov 2009
Total Posts: 7524
30 Jul 2015 11:59 PM
I've seen some people get trades reverted before.

How has that happened then?
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CommanderFroggie is not online. CommanderFroggie
Joined: 30 Jun 2015
Total Posts: 2547
30 Jul 2015 11:59 PM
Ive sent one in like 5 days ago

no response

wow cs needs change
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Rionic is not online. Rionic
Joined: 30 Jan 2010
Total Posts: 33029
31 Jul 2015 12:00 AM
You get a rollback if you got scammed but it's only once ad if you have good proof. They take a while to respond though.


Snazzy!
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MASTERMATT564 is not online. MASTERMATT564
Joined: 12 Nov 2009
Total Posts: 7524
31 Jul 2015 12:00 AM
It seems like their support team is like xbox's support

terrible
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ClashofChaos is not online. ClashofChaos
Joined: 18 Sep 2012
Total Posts: 13534
31 Jul 2015 12:00 AM
years
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MASTERMATT564 is not online. MASTERMATT564
Joined: 12 Nov 2009
Total Posts: 7524
31 Jul 2015 12:01 AM
@rionic,

yes this is the first time for me asking them to revert a trade.

the user who my younger sister traded with actually tricked my idiot sister so.. :L
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2degree is not online. 2degree
Joined: 28 Nov 2010
Total Posts: 3707
31 Jul 2015 12:01 AM
they'll prolly say something like keep your account safe or don't share your acc
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MASTERMATT564 is not online. MASTERMATT564
Joined: 12 Nov 2009
Total Posts: 7524
31 Jul 2015 12:02 AM
so yeah i basically lost green flash shades if they dont revert ._.
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CommanderFroggie is not online. CommanderFroggie
Joined: 30 Jun 2015
Total Posts: 2547
31 Jul 2015 12:02 AM
I cant reset the word for one of my accounts

emailed them

no reponse yet

im really hoping i can get my thing back
I left 60kR$ on it

._.
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ClashofChaos is not online. ClashofChaos
Joined: 18 Sep 2012
Total Posts: 13534
31 Jul 2015 12:03 AM
what was the trade?
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nowname is not online. nowname
Joined: 25 Apr 2010
Total Posts: 8477
31 Jul 2015 12:05 AM
Depends on what type of email you are giving, rollbacks take a few days.


-Oh why Oh why Mr.Frog-
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LightningfireNinja is not online. LightningfireNinja
Joined: 18 Sep 2011
Total Posts: 5941
31 Jul 2015 12:05 AM
i devex'd 2 weeks ago

they still haven't declined it :D
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MASTERMATT564 is not online. MASTERMATT564
Joined: 12 Nov 2009
Total Posts: 7524
31 Jul 2015 12:06 AM
The trade was like 5.7k worth of items for GFS

and it was in 2 trades .-.
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Pentagonial is not online. Pentagonial
Joined: 04 Jul 2012
Total Posts: 6175
31 Jul 2015 12:06 AM
well, i got KLed a while back somehow
roblox replied after 1 day, then recovered my items in a week.

as for the stupid trade, they probably won't respond.

👑 "a penny saved is a penny earned" -mr krabs | 112,000 / R$ 20k 👑
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MASTERMATT564 is not online. MASTERMATT564
Joined: 12 Nov 2009
Total Posts: 7524
31 Jul 2015 12:08 AM
It's my first time asking them. It's not a huge loss, but I would really life GFS back.

The other user kind of sharked my lil sister into doing this.
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MASTERMATT564 is not online. MASTERMATT564
Joined: 12 Nov 2009
Total Posts: 7524
31 Jul 2015 12:09 AM
All they have to do is revert 2 trades. I don't think the other person will trade GFS yet
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Gredgar is not online. Gredgar
Joined: 19 Jun 2015
Total Posts: 4829
31 Jul 2015 12:10 AM
when does ur lil brother usually play for research purposes...


guess whoz bck bck agn shdys bck bck agn
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MASTERMATT564 is not online. MASTERMATT564
Joined: 12 Nov 2009
Total Posts: 7524
31 Jul 2015 12:13 AM
@gred

*little sister

and she just went on my account while I was eating dinner. I can't do anything to her or parents will rekt me. I'm just hoping ROBLOX will revert it.

I've been in a scenario where i had 2 items that were like 900 robux each reverted from me because they were "compromised items" (i got them from a trade)

My logic is if roblox is willing to go as small as 900 items, they'll help out with my item.
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laats is not online. laats
Joined: 12 Apr 2014
Total Posts: 9924
31 Jul 2015 12:14 AM
never, you just get a bot reply
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MASTERMATT564 is not online. MASTERMATT564
Joined: 12 Nov 2009
Total Posts: 7524
31 Jul 2015 12:14 AM
@laats

:x
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Rionic is not online. Rionic
Joined: 30 Jan 2010
Total Posts: 33029
31 Jul 2015 12:16 AM
Just tell them the story and show screenshots. I did the same when I got scammed and I got my items back. Kinda surprised that they actually gave them back though.


Snazzy!
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MASTERMATT564 is not online. MASTERMATT564
Joined: 12 Nov 2009
Total Posts: 7524
31 Jul 2015 12:19 AM
@rionic,

I game them the logs of the trade.

UPDATE: bot responded, the email said to respond additionally with the names of the users involved. I may have a chance.
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