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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Roblox will not launch from either Chrome or Firefox.

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MechaCaterpie is not online. MechaCaterpie
Joined: 14 Jul 2013
Total Posts: 10
17 Jul 2015 11:38 AM
---Long Story About the Problem---
About three months or so ago, I encountered a problem with Roblox on Chrome. In spite of me installing Roblox, (As well as uninstalling and reinstalling 3+ times), Roblox in Chrome would behave as though I still hadn't and repeatedly opened up the installation window. I became inactive for about three months because of this, and Chrome still hadn't fixed it, so I had tried Firefox and for several weeks it worked.

However, now Firefox has started doing the same thing. It is as though I haven't even downloaded it because it, too, is asking me to download it when I already have.

Also, I can't launch it from Studio because it as well claims I need to "download Roblox."

---tl;dr---
Neither of the above internet browsers recognize that I have downloaded the game and even when I reinstall it they keep having me re-install it repeatedly.

---Request---

Somebody please help. I'm usually decent at finding solutions to problems like this but I've tried everything.

Thanks.
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Sunman777 is not online. Sunman777
Joined: 29 Mar 2013
Total Posts: 23
17 Jul 2015 12:19 PM
Ive got the the same problem there is multiple threads about this issue but no Roblox Staff are helping like usual
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illini9 is not online. illini9
Joined: 24 Nov 2010
Total Posts: 658
17 Jul 2015 12:21 PM
Having the same problem, No one seems to be trying to fix it.
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Liltechie is not online. Liltechie
Joined: 14 Feb 2015
Total Posts: 972
17 Jul 2015 12:30 PM
Make sure you have pop-ups enabled.


Poetry is sour...
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AmericanTrains is not online. AmericanTrains
Joined: 03 Jul 2011
Total Posts: 530
17 Jul 2015 01:24 PM
On Chrome you should see a puzzle icon on the right inside your address bar. Click it and set it to always allow popups from roblox.com will activate the Roblox extension and you will be able to play games from there.
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