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| 15 Jul 2015 02:36 AM |
You know what's the most important thing of a website? Customer support. If a website's support is not good then the consumers complain and end up leaving. As you know the appeals support on roblox is not the best. In my past experiences from it I can assure that it isn't helpful and is pretty much useless. Now the point of appeals is to appeal a recent ban. Now when it comes to roblox appeal well it is more like not lifted support. When receiving support it is rather a copy and paste message that usually states the reason the mods banned you. Almost 98% of the time the average banned player won't be lifted which is quite odd as the whole point of appeals is to send an appeal about a unfair ban etc. Roblox definitely needs to fix these issues. It almost feels like the appeals team is just some people hired to say "your account will not be lifted". Maybe if they looked into the ban and the history of the account then maybe they could have helped the banned people a lot more. Seriously I never heard of a banned person be lifted besides mods friends (which tells you a lot). What we need is a helpful and listening appeals team. Who agrees?
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Falias
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| Joined: 23 Sep 2012 |
| Total Posts: 2855 |
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| 15 Jul 2015 02:39 AM |
Agree.
Falias, 3-Year Veteran | You are the smartest upside down. | 375 / 10000 |
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| 15 Jul 2015 02:40 AM |
| maybe their ban isn't lifted 98% of the time because 98% of the time they deserved to get banned. |
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| 15 Jul 2015 02:41 AM |
| @Infin I would say 50/50 deserve and other don't. |
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| 15 Jul 2015 02:42 AM |
wrong forum
get out
-ROBLOX Forums? |
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| 15 Jul 2015 02:43 AM |
@zach "get out" Oh look a kid that thing to fit in. |
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| 15 Jul 2015 02:44 AM |
| when you sign up for the site you are agreeing to abide by roblox's rules. so you can't really complain too much when they ban you for breaking them. |
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| 15 Jul 2015 02:44 AM |
> "Oh look a kid that thing to fit in." > Can't spell > Calls me a kid
Yeah, no.
-ROBLOX Forums? |
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| 15 Jul 2015 02:45 AM |
| @infin depends on what happened. |
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| 15 Jul 2015 02:46 AM |
@zach "can't spell" Yet there were no spelling errors. Just an auto correct one.
Why are you trying so hard to start a fight? |
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LoNanky
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| Joined: 11 Jul 2015 |
| Total Posts: 579 |
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| 15 Jul 2015 02:47 AM |
I know a few people who were wrongfully banned for ridiculous reasons. One of their accounts got deleted for a pepe meme with spagetti.
Honestly, I would just tell people to forget about it, since sending an appeal is no use. Most of the time you're just going to get a bot and no response at all.
I agree with you. It would be much better if they looked into it with care. |
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| 15 Jul 2015 03:10 AM |
They don't just magically lift your account if you did get ban. The appeals system is for if you think they made a mistake, which doesn't often happen. People who say they were ban for no reason are lying, either that or they didn't read the rules. Don't get poisoned by the community, they want to seem innocent. Also, be sure you know the forum rules, forums usually have their own sets rules.
Be Water, My Friend. |
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| 15 Jul 2015 03:11 AM |
| @xXryan yet no one ever said they were lifted. |
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skelly20
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| Joined: 25 Nov 2010 |
| Total Posts: 4040 |
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| 15 Jul 2015 03:13 AM |
| I got this account back from an appeal. gg no re |
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| 15 Jul 2015 03:14 AM |
| Ryan, one of the Roblox staff named Alex will not give my account back for ridiculous reasons.. Refer to the thread I made. |
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| 15 Jul 2015 03:15 AM |
I don't think you understood my post. I meant I hope you don't expect to get your account lifted, just by asking them to.
Be Water, My Friend. |
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GotMlg
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| Joined: 21 Mar 2014 |
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| 15 Jul 2015 03:17 AM |
tl;dr
Get rekt scrubs loominaty |
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| 15 Jul 2015 03:17 AM |
| Xxryan, a lot including a person here sent proof but the appeals bot was too lazy to even look into it and didn't help with any care. |
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skelly20
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| Joined: 25 Nov 2010 |
| Total Posts: 4040 |
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| 15 Jul 2015 03:20 AM |
| If you really didn't get your ban lifted and you were banned for a bad reason then call ROBLOX. |
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| 15 Jul 2015 03:21 AM |
| @skelly but you see how ridiculous lengths we have to go to recover our account because the appeals team isn't doing the obvious. |
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| 15 Jul 2015 03:21 AM |
A lot of what? And of course a bot couldn't look into the pictures and videos, it would lack the judgement of a real person.
Be Water, My Friend. |
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| 15 Jul 2015 03:22 AM |
ROBLOX Customer service is bad. I prefer EVGA support imo.
Put it in a box and lock it |
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| 15 Jul 2015 03:24 AM |
| xXryan they aren't bots. They are real people but they usually copy and paste messages which makes them like bots so people call them bots. |
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