Invader4E
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| Joined: 22 Jul 2012 |
| Total Posts: 47354 |
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| 13 Jul 2015 04:02 PM |
I had it in my credit on the upgrade page. I looked just now and it wasn't there. my BC expires 8/8 and I wasn't going to renew it anyways but if I ever came back that was so I didn't have to pay for BC
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| 13 Jul 2015 04:06 PM |
You could email info@roblox.com, but you would probably need to provide proof
[The Doctor called me sick... I said Tru] |
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Invader4E
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| Joined: 22 Jul 2012 |
| Total Posts: 47354 |
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| 13 Jul 2015 04:07 PM |
| I don't know how to provide proof, it's not like I took a picture of the 10 dollars... they deny everyone anyways, I got 750k value stolen and provided amazing proof and got denied. |
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| 13 Jul 2015 04:16 PM |
Maybe check the help website then? https://en.help.roblox.com/
[The Doctor called me sick... I said Tru] |
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Auraphara
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| Joined: 18 Aug 2014 |
| Total Posts: 1786 |
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| 13 Jul 2015 04:19 PM |
read my signature
Cry me a river. |
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Invader4E
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| Joined: 22 Jul 2012 |
| Total Posts: 47354 |
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EXO
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| Joined: 19 Aug 2007 |
| Total Posts: 9121 |
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| 13 Jul 2015 05:11 PM |
| It automatically renews. Remember to cancel your subscription first, then let the remaining time expire. Otherwise, it will assume you want to renew and will take your $10 credit until it runs out. |
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Invader4E
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| Joined: 22 Jul 2012 |
| Total Posts: 47354 |
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| 13 Jul 2015 06:13 PM |
ohhh, thank you. is there any way to get my money back in the credit and make it not renew? |
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EXO
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| Joined: 19 Aug 2007 |
| Total Posts: 9121 |
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| 13 Jul 2015 06:22 PM |
| After it has renewed? Probably not. Maybe if you give Roblox a call or email. |
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Invader4E
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| Joined: 22 Jul 2012 |
| Total Posts: 47354 |
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| 13 Jul 2015 09:15 PM |
| it hasn't renewed yet. it says it will renew 8/8. if I cancel it will it give me my credit back? |
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