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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Screenshot Crash

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dynomite6302 is not online. dynomite6302
Joined: 13 Nov 2012
Total Posts: 50
13 Jul 2015 09:27 AM
Hi,

Whenever I try to take a screenshot, ROBLOX crashes. It doesn't matter how I take the screenshot, from the "PrntScr" button, or from the menu. Then, a window pops up saying, "An unexpected error ocured and ROBLOX needs to quit. We're sorry!"

This does not happen when I take a video.

Thank you!
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monkeyman0929 is not online. monkeyman0929
Joined: 13 Jan 2013
Total Posts: 26
21 Aug 2015 07:45 PM
Reinstall roblox, there could be a corrupt file on ROBLOX. If problem still not solved, download a screen shot application.
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Darksidersforever is not online. Darksidersforever
Joined: 18 Jun 2012
Total Posts: 11402
21 Aug 2015 07:49 PM
same ere

thats y i dont take
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MICHAEL936 is not online. MICHAEL936
Joined: 10 Oct 2009
Total Posts: 5086
21 Aug 2015 08:53 PM
Hi,

I usually press F11 prior to taking the screenshot, and that seems to work for me.


Recently I haven't had the problem, but when I did, that's what I would do to fix it.
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FlipnoteFirework is not online. FlipnoteFirework
Joined: 17 Apr 2011
Total Posts: 2230
21 Aug 2015 08:57 PM
An alternate way to take a screenshot (I think) is ctrl+alt+print screen on Windows.

If all else fails, try that. Idk where the screenshots save though.
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DarkSteelRevenge is not online. DarkSteelRevenge
Joined: 19 Feb 2012
Total Posts: 140
21 Aug 2015 09:01 PM
press prtsc of what u wanna screenshot and right cIick paste on where u want to paste it



u gimp
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