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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Banned for "Unauthorized charges"

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KingofgoldnessFORUM is not online. KingofgoldnessFORUM
Joined: 18 Jan 2015
Total Posts: 128
06 Jul 2015 06:32 PM
I accidentally renewed OBC on an account called "kingofgoldness" and then called roblox to get my money back. After I got my money back, it said my account got deleted due to "Unauthorized charges"

I love roblox and have been playing it for 2 years. Please help.
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KingofgoldnessFORUM is not online. KingofgoldnessFORUM
Joined: 18 Jan 2015
Total Posts: 128
07 Jul 2015 10:54 AM
Help
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rolan0 is not online. rolan0
Joined: 15 Mar 2013
Total Posts: 3001
07 Jul 2015 11:00 AM
Try Send a Email to info@roblox.com it may take 4 days to answer
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KingofgoldnessFORUM is not online. KingofgoldnessFORUM
Joined: 18 Jan 2015
Total Posts: 128
07 Jul 2015 02:05 PM
I sent it to appeals@roblox.com like the deletion said.
I cannot email twice because I think it is not polite to try over and over again to get restored.
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LordMasterMewtwo is not online. LordMasterMewtwo
Joined: 15 Oct 2011
Total Posts: 2372
07 Jul 2015 02:12 PM
You're really screwed here. When you asked for your money back, Roblox treated it as an unauthorised charge on your account, and therefore terminated your account.
Sadly, there is next to no chance of getting it back.
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rebv is not online. rebv
Joined: 30 Mar 2015
Total Posts: 89
07 Jul 2015 02:16 PM
that's roblox's way of saying "you're not getting your money back".
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KingofgoldnessFORUM is not online. KingofgoldnessFORUM
Joined: 18 Jan 2015
Total Posts: 128
09 Jul 2015 11:33 AM
I put like 500 tons of work into that account.
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YourTurtleFriend is not online. YourTurtleFriend
Joined: 29 Jul 2012
Total Posts: 486
09 Jul 2015 11:48 AM
Please Contact ROBLOX As Fast As possible.
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5ZR is not online. 5ZR
Joined: 11 Dec 2012
Total Posts: 2218
09 Jul 2015 12:28 PM
ring roblox up.
with a parent


5zr be dominating hissy fitty aaron
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InsidiousTaipan is not online. InsidiousTaipan
Joined: 03 Apr 2011
Total Posts: 350
09 Jul 2015 12:31 PM
stupid roblox
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simon0613 is not online. simon0613
Joined: 31 Oct 2012
Total Posts: 1204
09 Jul 2015 01:28 PM
nothing to say ._.
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CreatedToKill is not online. CreatedToKill
Joined: 24 Aug 2011
Total Posts: 308
09 Jul 2015 01:40 PM
What ROBLOX did was stupid, I feel sorry for you. :/
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crs100 is not online. crs100
Joined: 13 Sep 2009
Total Posts: 12342
09 Jul 2015 01:58 PM
Just hope they read your appeal.
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FellowComrade is not online. FellowComrade
Joined: 15 Sep 2009
Total Posts: 2907
09 Jul 2015 02:10 PM
Hopefully they can see that it's your cc or dc and will un-ban you.
I've been in a smiliar situation but it was because I forgot t o cancel my bc on a salty account.



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5ZR is not online. 5ZR
Joined: 11 Dec 2012
Total Posts: 2218
09 Jul 2015 02:29 PM
^
shush you oxygen thief.


5zr be dominating hissy fitty aaron
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COOLPUP12345 is not online. COOLPUP12345
Joined: 02 Aug 2011
Total Posts: 14653
09 Jul 2015 02:57 PM
pay the money then
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KingofgoldnessFORUM is not online. KingofgoldnessFORUM
Joined: 18 Jan 2015
Total Posts: 128
13 Jul 2015 02:45 PM
My account's OBC has been removed and my account has been reactivated from a billing specialist called marie during my appeal! I couldn't of have done it without them :)
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KingofgoldnessFORUM is not online. KingofgoldnessFORUM
Joined: 18 Jan 2015
Total Posts: 128
13 Jul 2015 02:46 PM
And no roblox is not stupid! :(
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kingofgoldness is not online. kingofgoldness
Joined: 28 Apr 2013
Total Posts: 1257
13 Jul 2015 02:49 PM
Thx roblox now I can keep hanging out with my friends, building things, and playing games! :)
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aaronremmers is not online. aaronremmers
Joined: 25 Oct 2011
Total Posts: 49
13 Jul 2015 03:40 PM
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