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| 06 Jul 2015 06:32 PM |
I accidentally renewed OBC on an account called "kingofgoldness" and then called roblox to get my money back. After I got my money back, it said my account got deleted due to "Unauthorized charges"
I love roblox and have been playing it for 2 years. Please help. |
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rolan0
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| Joined: 15 Mar 2013 |
| Total Posts: 3001 |
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| 07 Jul 2015 11:00 AM |
| Try Send a Email to info@roblox.com it may take 4 days to answer |
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| 07 Jul 2015 02:05 PM |
I sent it to appeals@roblox.com like the deletion said. I cannot email twice because I think it is not polite to try over and over again to get restored. |
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| 07 Jul 2015 02:12 PM |
You're really screwed here. When you asked for your money back, Roblox treated it as an unauthorised charge on your account, and therefore terminated your account. Sadly, there is next to no chance of getting it back. |
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rebv
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| Joined: 30 Mar 2015 |
| Total Posts: 89 |
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| 07 Jul 2015 02:16 PM |
| that's roblox's way of saying "you're not getting your money back". |
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| 09 Jul 2015 11:33 AM |
| I put like 500 tons of work into that account. |
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| 09 Jul 2015 11:48 AM |
| Please Contact ROBLOX As Fast As possible. |
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5ZR
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| Joined: 11 Dec 2012 |
| Total Posts: 2218 |
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| 09 Jul 2015 12:28 PM |
ring roblox up. with a parent
5zr be dominating hissy fitty aaron |
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simon0613
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| Joined: 31 Oct 2012 |
| Total Posts: 1204 |
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| 09 Jul 2015 01:40 PM |
| What ROBLOX did was stupid, I feel sorry for you. :/ |
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crs100
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| Joined: 13 Sep 2009 |
| Total Posts: 12342 |
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| 09 Jul 2015 01:58 PM |
| Just hope they read your appeal. |
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| 09 Jul 2015 02:10 PM |
Hopefully they can see that it's your cc or dc and will un-ban you. I've been in a smiliar situation but it was because I forgot t o cancel my bc on a salty account.
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5ZR
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| Joined: 11 Dec 2012 |
| Total Posts: 2218 |
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| 09 Jul 2015 02:29 PM |
^ shush you oxygen thief.
5zr be dominating hissy fitty aaron |
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| 13 Jul 2015 02:45 PM |
| My account's OBC has been removed and my account has been reactivated from a billing specialist called marie during my appeal! I couldn't of have done it without them :) |
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| 13 Jul 2015 02:46 PM |
| And no roblox is not stupid! :( |
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| 13 Jul 2015 02:49 PM |
| Thx roblox now I can keep hanging out with my friends, building things, and playing games! :) |
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