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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: ROBLOX Loading Fix (4 Possible fixes)

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opplo is online. opplo
Joined: 09 Dec 2008
Total Posts: 5320
25 Jun 2015 05:42 PM
I know this works for people who try to load into a game but get thrown to the games page instead. However I'm not sure if it will fix the constant loading issue. It's worth a try.

Perform each step in order. Only try loading into a game once all are completed.

Step1:

If you have Avast disable it for 10 minutes. You can re-enable it once the process is complete and it should be permanently fixed.
To disable Avast:

1) Click the little up arrow in the bottom right of the screen on the windows bar.
2) Right click on the orange circle Avast symbol
3) Click on Avast Sheilds control
4) Disable it for 10 minutes



Step 2:
Check for a bad ROBLOX install.

Go into your Control Panel --> Go to Programs and Features.
In the top right corner there should be a search box --> Search for "Roblox"

If anything comes up uninstall it.
If you previously had Avast you can now switch it back on again.

If you're getting Avast Virus Issues then refer to this post:
http://www.roblox.com/Forum/ShowPost.aspx?PostID=165538995



Step 3:
Locate TWO Roblox folders if either are not there then don't worry.
You need to find your Roblox folder in these 2 areas of your documents and then DELETE them.

C:\Users\YOUR_USER_HERE\AppData\Local\

and

C:\Users\YOUR_USER_HERE\AppData\Local\Temp

Paste those addresses into the Address bar of your Documents or Computer.
Change YOUR_USER_HERE to your PC User that you are logged into.



Step 4:
Try playing a game again. It should ask you to download Roblox and hopefully you will download it, click play again and go into a game.



Step 5: If step 4 FAILS then try this last fix.
By now you might have lots of RobloxPlayerLaunchers in your Downloads folder. You should try running one of them.

C:\Users\YOUR_USER_HERE\Downloads

Run one of them, see that does anything.




Step 6:
You should turn Avast back on if you forgot to turn it back on in Step 2.










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SpaceUnicorn1214 is not online. SpaceUnicorn1214
Joined: 22 Nov 2014
Total Posts: 106
25 Jun 2015 05:48 PM
OMG THX SO MUCH MAN I OWE U 1
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SpaceUnicorn1214 is not online. SpaceUnicorn1214
Joined: 22 Nov 2014
Total Posts: 106
25 Jun 2015 05:49 PM
I AUCTALLY OWE U 210000000000000010101002111111111111111378154781011111111
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opplo is online. opplo
Joined: 09 Dec 2008
Total Posts: 5320
25 Jun 2015 05:52 PM
No problem.
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timelord13245 is not online. timelord13245
Joined: 10 Aug 2014
Total Posts: 24
25 Jun 2015 06:01 PM
it isnt working! help!
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opplo is online. opplo
Joined: 09 Dec 2008
Total Posts: 5320
25 Jun 2015 06:04 PM
Make sure you have followed every step possible. If you're stuck on how to do one of the steps then ask.

If nothing has worked out then sorry. You'll have to wait for Roblox's next update.
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awesomebawss is online. awesomebawss
Joined: 30 Aug 2013
Total Posts: 336
25 Jun 2015 06:11 PM
You sir, are awesome. I thought it was hopeless, then I found this post :D It works now thank you so much.
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18169000 is not online. 18169000
Joined: 28 Feb 2010
Total Posts: 357
25 Jun 2015 06:15 PM
How do you delete the files?
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opplo is online. opplo
Joined: 09 Dec 2008
Total Posts: 5320
25 Jun 2015 06:18 PM
@18169000 Do you mean how do you find them?
If you want to delete them right click on them and hit delete.
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18169000 is not online. 18169000
Joined: 28 Feb 2010
Total Posts: 357
25 Jun 2015 06:20 PM
No, delete.

What browser are you using? I'm using Chrome to view the files.
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opplo is online. opplo
Joined: 09 Dec 2008
Total Posts: 5320
25 Jun 2015 06:21 PM
You're using a browser to view files?

It's in your computer files.
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18169000 is not online. 18169000
Joined: 28 Feb 2010
Total Posts: 357
25 Jun 2015 06:26 PM
Okay I feel stupid now...
Thought address bar meant just the browser.

Thanks, it worked. :)
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opplo is online. opplo
Joined: 09 Dec 2008
Total Posts: 5320
25 Jun 2015 06:27 PM
Haha no problem.
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opplo is online. opplo
Joined: 09 Dec 2008
Total Posts: 5320
25 Jun 2015 06:46 PM
Bump
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opplo is online. opplo
Joined: 09 Dec 2008
Total Posts: 5320
25 Jun 2015 07:11 PM
One last bump for those who need it. It's 1AM so i shall be off.
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Galaxy4ever is online. Galaxy4ever
Joined: 24 May 2014
Total Posts: 5
25 Jun 2015 07:18 PM
Thank you so much for doing this even though it hasn't exactly worked for me yet I'm very grateful you put all this up in the first place. It seemed to have almost worked for me as I completed all the steps and it popped up with the normal how to run RobloxPlayerLauncher, however when I ran it, it stayed there just trying to download for about 5 minutes. Is there anything that I might be able to do so that it downloads correctly?
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opplo is online. opplo
Joined: 09 Dec 2008
Total Posts: 5320
25 Jun 2015 07:21 PM
The only thing I can think of is Step 5.
If you say you've done all the file deletion and you've checked your 'Programs and Features' in control panel then I guess you'll have to wait for the next Roblox update.

Sometimes these issues fix themselves and will be okay again the next day. I've had issues that fix themselves the next day in the past.
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Galaxy4ever is online. Galaxy4ever
Joined: 24 May 2014
Total Posts: 5
25 Jun 2015 07:34 PM
Nothing comes up in Programs and Features and I have deleted all the files posted above so I guess I just have to wait. I hope it will work tomorrow or sometime soon; thanks for the quick response!
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DannyInfect is not online. DannyInfect
Joined: 30 Mar 2012
Total Posts: 786
25 Jun 2015 07:38 PM
Yep, same issues as galaxy. Thanks for all your hard work and providing good threads opplo (: might've not helped me alot but you helped others
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DannyInfect is not online. DannyInfect
Joined: 30 Mar 2012
Total Posts: 786
25 Jun 2015 07:45 PM
HAHA! okay you gotta uninstall "robloxplayer" from your computer
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Smashbrosfan2314 is not online. Smashbrosfan2314
Joined: 18 Jun 2011
Total Posts: 1
25 Jun 2015 07:46 PM
Oh my god it worked! Thank you so much!
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opplo is online. opplo
Joined: 09 Dec 2008
Total Posts: 5320
25 Jun 2015 07:46 PM
N'aw thanks.

Yeah make sure that's gone. Hope it works out.
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kareem2099 is not online. kareem2099
Joined: 11 May 2012
Total Posts: 55
25 Jun 2015 07:56 PM
Doesn't work.
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Galaxy4ever is online. Galaxy4ever
Joined: 24 May 2014
Total Posts: 5
25 Jun 2015 08:19 PM
Thanks Danny I believe I deleted that before I came across this post so I think I'll just have to wait for roblox to update... too bad I didn't find this post sooner!
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MicroccZ is not online. MicroccZ
Joined: 22 Oct 2013
Total Posts: 11
25 Jun 2015 11:02 PM
I cant delete them it will not allowed me to.
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