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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Complete Solution to the re-install bug

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ShadowAley is not online. ShadowAley
Joined: 23 Jun 2010
Total Posts: 4823
23 Jun 2015 11:55 PM
Having to re-install over and over again? Well I checked over a few guides and this actually worked for me, so hopefully it works for you.


Step 1. Uninstall ROBLOX
- Find Programs and Features, look for ROBLOX, and click uninstall


Step 2. Get rid of ROBLOX entirely
- Go to task manager, make sure you have the full thing open, look for ROBLOX in the background processes and end it.
- Go to your files, then go to downloads, then find where ROBLOX/ROBLOX Studio launcher is, highlight them, and click delete (there might be multiple copies)
- Press the windows button and r and type in "%appdata" click the appdata at the top and find local, then find ROBLOX, and delete the folder
- Press the windows button and r and type "regedit.exe", click arrow next to "HKEY_CURRENT_USER", click software, and delete anything ROBLOX related.


Step 3. Install ROBLOX properly
- Go to www.roblox.com/download
- Download it
- Go to the same place you deleted the ROBLOX player launcher in step 2
- Right click ROBLOX player launcher and select "Run as Administrator", this should fully install everything (you must be on the administrator account of your pc)




And you're done! Feel free to ask a question or two. :)
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gavin1999 is not online. gavin1999
Joined: 17 Apr 2007
Total Posts: 1245
24 Jun 2015 12:07 AM
Followed every step didn't work :/
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ShadowAley is not online. ShadowAley
Joined: 23 Jun 2010
Total Posts: 4823
24 Jun 2015 12:09 AM
Are you sure you got all versions of ROBLOX deleted in Step 2? What browser are you using?
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gavin1999 is not online. gavin1999
Joined: 17 Apr 2007
Total Posts: 1245
24 Jun 2015 12:12 AM
http://www.roblox.com/Forum/ShowPost.aspx?PostID=165407168
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ShadowAley is not online. ShadowAley
Joined: 23 Jun 2010
Total Posts: 4823
24 Jun 2015 12:12 AM
Did you completely do step 2?
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gavin1999 is not online. gavin1999
Joined: 17 Apr 2007
Total Posts: 1245
24 Jun 2015 12:12 AM
Yes.
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ShadowAley is not online. ShadowAley
Joined: 23 Jun 2010
Total Posts: 4823
24 Jun 2015 12:15 AM
ctrl+alt+delete then go to task manager


Find background programs and look for ROBLOX (its alphabetical). If its there, end it. If not, let me know.
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gavin1999 is not online. gavin1999
Joined: 17 Apr 2007
Total Posts: 1245
24 Jun 2015 12:16 AM
No roblox.
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gavin1999 is not online. gavin1999
Joined: 17 Apr 2007
Total Posts: 1245
24 Jun 2015 12:20 AM
Fixed it you gotta run beta and roblox launcher in admin it worked after that thanks for the help!
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rex21973 is not online. rex21973
Joined: 08 Jul 2012
Total Posts: 11
24 Jun 2015 12:29 AM
ok tried this and it downloads version-957ce0cc47814d39-Roblox
it sends me to roblox games like normal and still downloads
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ShadowAley is not online. ShadowAley
Joined: 23 Jun 2010
Total Posts: 4823
24 Jun 2015 12:43 AM
Did you do every step?
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ShadowAley is not online. ShadowAley
Joined: 23 Jun 2010
Total Posts: 4823
24 Jun 2015 12:45 AM
Should be version-ea077ae9bef64263
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rex21973 is not online. rex21973
Joined: 08 Jul 2012
Total Posts: 11
24 Jun 2015 12:53 AM
Ive looked every where for roblox related stuff and deleted it.
so what do I do like I said it downloads that update and not the launcher
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ShadowAley is not online. ShadowAley
Joined: 23 Jun 2010
Total Posts: 4823
24 Jun 2015 12:54 AM
Now you have to download ROBLOX, then run it as administrator
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rex21973 is not online. rex21973
Joined: 08 Jul 2012
Total Posts: 11
24 Jun 2015 12:59 AM
Yah continues to send me the website and I still have the same issue.
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ShadowAley is not online. ShadowAley
Joined: 23 Jun 2010
Total Posts: 4823
24 Jun 2015 01:24 AM
I don't know then man. Try another browser?
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papi2009 is not online. papi2009
Joined: 01 Feb 2009
Total Posts: 24
24 Jun 2015 08:15 AM
THANK YOU VERY MUCH IT WORKED YES
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ShadowAley is not online. ShadowAley
Joined: 23 Jun 2010
Total Posts: 4823
24 Jun 2015 12:58 PM
bump
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ShadowAley is not online. ShadowAley
Joined: 23 Jun 2010
Total Posts: 4823
24 Jun 2015 09:18 PM
https://www.youtube.com/watch?v=k0qRUcZw7do

video explaining it all
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