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Steam Refunds

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JohnMarron is not online. JohnMarron
Joined: 08 Jan 2011
Total Posts: 1053
14 Jun 2015 12:31 PM
So I heard about this Steam Refunds thing, and I lol'd a bit. Thinking it wasn't going to work.
Couple days later, I decided I didn't want GTA V, so I tried out this little refund system. I expected Valve to go be Valve and make me wait 69 light years for an automated reply, but the refund request was sent straight away, and I was quite impressed.

I expected the reply and verdict on my refund to be at least a few weeks, again, predicting that Valve would be Valve. And I'm literally gobsmacked at the minute.

>Sends refund request at 14:50pm.
>Valve refunds me at 15:59pm.

I don't know what Valve has done to drastically change their customer support like that, but I guess GabeN has just done another miracle.

;-;
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HellboundKitten666 is not online. HellboundKitten666
Joined: 08 Aug 2014
Total Posts: 4962
14 Jun 2015 12:56 PM
Games that were bought under 2 weeks ago and you've played under 2 hours of are refunded automatically.


It can take a few days if you bought it over 2 weeks ago or have played over 2 hours (though in most cases it's just an automatic deny)
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NightFury898 is not online. NightFury898
Joined: 30 Jun 2012
Total Posts: 7344
14 Jun 2015 12:58 PM
@hell

I bought Mirrors edge 2 days ago.
I played for an hour
Asked for a refund yesterday
Getting money back on the 20th....

-|https://youtu.be/Mez7zaB6PoY|-
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HellboundKitten666 is not online. HellboundKitten666
Joined: 08 Aug 2014
Total Posts: 4962
14 Jun 2015 01:02 PM
System aint perfect, but your refund was accepted automaticallly.

Probably just takes time to move funds around and be sure you're not abusing the system.
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minion92242 is not online. minion92242
Joined: 16 Aug 2013
Total Posts: 274
14 Jun 2015 01:09 PM
I didn't want Sonic Generations anymore, as I had it on the PS3. I sent a refund request. It took them one hour to give me the refund. I got the money on the next day.
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JohnMarron is not online. JohnMarron
Joined: 08 Jan 2011
Total Posts: 1053
14 Jun 2015 02:25 PM
The confusing thing was I bought the game a month and a half ago. gg Gabe

;-;
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