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Re: Can someone help me with this response from info@roblox

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H406 is not online. H406
Joined: 24 Feb 2015
Total Posts: 5564
13 Jun 2015 07:54 PM
Just look at this quickly, for those with past experience with being scammed and conpensated. Can you tell me if this means they're working to get my items now or are they going to let me talk to a higher staff member? And also, if they are unable to find my items in any way, what's the lowest amount they'd conpensate me in robux? This was 260k worth of items I was scammed of out of a keylog by the way. And I just lost BC a few days ago so this isn't an alternate I'm using to write this. "Your ticket has been escalated to our Account Restores team for further review. Although ROBLOX does not have an account reset/rollback feature, we do have a team that works diligently to restore items/currency taken from a compromised account, as well as to ensure any account caught phishing or engaging in account theft is moderated from our site. In cases where items are not able to be restored, we can typically offer partial to full compensation via Robux value. This process can often take time to research and complete. We kindly appreciate your patience and will follow up within 1-10 business days."
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H406 is not online. H406
Joined: 24 Feb 2015
Total Posts: 5564
13 Jun 2015 07:56 PM
+1
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ThatLaggyAustralian is not online. ThatLaggyAustralian
Joined: 23 May 2013
Total Posts: 4518
13 Jun 2015 07:57 PM
bascially
there are busy with stuff
itll take 1 up to 2 weeks (sat and sun not business day)


They said I could be anything, so I became sarcastic ( ͡° ͜ʖ ͡°)
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H406 is not online. H406
Joined: 24 Feb 2015
Total Posts: 5564
13 Jun 2015 07:59 PM
Ok so at the moment they aren't working on tracing the items? Because in my opinion it's so much time for the scammer to have erased all tracks of taking my items.
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H406 is not online. H406
Joined: 24 Feb 2015
Total Posts: 5564
13 Jun 2015 08:00 PM
+2
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4Stipend is not online. 4Stipend
Joined: 16 Oct 2012
Total Posts: 3069
13 Jun 2015 08:35 PM
You are right. They are working to recover any item that was lost that can be recovered. If the item can't be recovered they

will give you the amount of robux that the item was worth.
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H406 is not online. H406
Joined: 24 Feb 2015
Total Posts: 5564
13 Jun 2015 08:49 PM
Thank you for the response. =)
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4Stipend is not online. 4Stipend
Joined: 16 Oct 2012
Total Posts: 3069
13 Jun 2015 08:53 PM
You are welcome. I know I'm not a mod but I just thought I should help.
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H406 is not online. H406
Joined: 24 Feb 2015
Total Posts: 5564
13 Jun 2015 08:57 PM
I appreciate it.
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thedominodefiant is not online. thedominodefiant
Joined: 13 Jun 2014
Total Posts: 43
13 Jun 2015 09:13 PM
It doesn't take a week or more it takes about 2 days if the problem is really bad then yeah.


私は幸せか悲しいじゃないなら...私は何ですか?
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H406 is not online. H406
Joined: 24 Feb 2015
Total Posts: 5564
13 Jun 2015 09:13 PM
Even if I get compensated robux I hope it's before the sale so at least I can get a limited that will get me my items back or more value.
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JohnVespucci is not online. JohnVespucci
Joined: 26 Mar 2010
Total Posts: 2242
13 Jun 2015 09:30 PM
How were you keylogged? People keylogged from 3rd party sites sometimes don't get their stuff back. Other than Nightgaladeld when Moolah60 keylogged him. (over skype)
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H406 is not online. H406
Joined: 24 Feb 2015
Total Posts: 5564
13 Jun 2015 09:36 PM
The way you were key logged has nothing to do with whether you'll get your items back.
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H406 is not online. H406
Joined: 24 Feb 2015
Total Posts: 5564
13 Jun 2015 09:47 PM
Sorry for constant bumps.
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FemaleGuest666 is not online. FemaleGuest666
Joined: 13 Dec 2014
Total Posts: 8224
13 Jun 2015 09:48 PM
How were you keylogged? People keylogged from 3rd party sites sometimes don't get their stuff back. Other than Nightgaladeld when Moolah60 keylogged him. (over skype) [2]
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