generic image
Processing...
  • Games
  • Catalog
  • Develop
  • Robux
  • Search in Players
  • Search in Games
  • Search in Catalog
  • Search in Groups
  • Search in Library
  • Log In
  • Sign Up
  • Games
  • Catalog
  • Develop
  • Robux
   
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
Home Search
 

##: Please Read :)

Previous Thread :: Next Thread 
ninjajustin777 is not online. ninjajustin777
Joined: 22 Feb 2010
Total Posts: 51
11 Jun 2015 05:36 PM
So my dad has a extra gift card with some money on it and he gave it to me. I tryed to buy 4.95 $ worth of robux, well it said "transclined by bank" and I was confused since there was still 30$ on the card.. So i tried again. It said the same thing. Then I realize that it took both of those money off my card without giving me the robux. Well I thought maybe the situation would fix itself so I let it be.

Then a few days later I got another gift card. So I decided to buy 10$ worth of robux to change my name. It said the same "transclined by bank" and took out the money without giving me the robux. Anybody understand how to fix this?

Take this into consideration :
- I had no other pending payments before buying these.
- Yes the card had more than enought money to buy it.
- This is not fake.
- Also I don't know if this is in the right section or not..

Report Abuse
ninjajustin777 is not online. ninjajustin777
Joined: 22 Feb 2010
Total Posts: 51
11 Jun 2015 07:24 PM
bump
Report Abuse
CocoKitty129 is not online. CocoKitty129
Joined: 05 Dec 2012
Total Posts: 4
11 Jun 2015 07:28 PM
it did kinda the same thing with me but with gamecards
ive been told by other users that roblox is having bank problems and that we need to wait it out
Report Abuse
razor2425 is not online. razor2425
Joined: 06 Apr 2012
Total Posts: 1383
11 Jun 2015 07:32 PM
Probaly you mistake debit with credit or the pin or the credit card numbers


尺ム乙Ծ尺
Report Abuse
ninjajustin777 is not online. ninjajustin777
Joined: 22 Feb 2010
Total Posts: 51
12 Jun 2015 02:44 PM
There wasn't a mistake with the numbers. I double checked :)
Report Abuse
happy123morgan is not online. happy123morgan
Joined: 05 Jun 2012
Total Posts: 1
12 Jun 2015 02:48 PM
i do not know ### but I hop it ##### you it im sorry i dont know ### :#
Report Abuse
razor2425 is not online. razor2425
Joined: 06 Apr 2012
Total Posts: 1383
12 Jun 2015 03:15 PM
Talk to your dad tell him to check it out with his bank idk


尺ム乙Ծ尺
Report Abuse
TheOsiris is not online. TheOsiris
Joined: 30 May 2010
Total Posts: 4534
12 Jun 2015 03:28 PM
It seems to be a billing inquiry issue, call ROBLOX for any billing issues at 888-588-BLOX.
Report Abuse
ninjajustin777 is not online. ninjajustin777
Joined: 22 Feb 2010
Total Posts: 51
12 Jun 2015 09:13 PM
Ive done that about a day ago,

Will a admin please read? :)
Report Abuse
Previous Thread :: Next Thread 
Page 1 of 1
 
 
ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
   
 
   
  • About Us
  • Jobs
  • Blog
  • Parents
  • Help
  • Terms
  • Privacy

©2017 Roblox Corporation. Roblox, the Roblox logo, Robux, Bloxy, and Powering Imagination are among our registered and unregistered trademarks in the U.S. and other countries.



Progress
Starting Roblox...
Connecting to Players...
R R

Roblox is now loading. Get ready to play!

R R

You're moments away from getting into the game!

Click here for help

Check Remember my choice and click Launch Application in the dialog box above to join games faster in the future!

Gameplay sponsored by:
Loading 0% - Starting game...
Get more with Builders Club! Join Builders Club
Choose Your Avatar
I have an account
generic image