|
| 11 Jun 2015 05:36 PM |
So my dad has a extra gift card with some money on it and he gave it to me. I tryed to buy 4.95 $ worth of robux, well it said "transclined by bank" and I was confused since there was still 30$ on the card.. So i tried again. It said the same thing. Then I realize that it took both of those money off my card without giving me the robux. Well I thought maybe the situation would fix itself so I let it be.
Then a few days later I got another gift card. So I decided to buy 10$ worth of robux to change my name. It said the same "transclined by bank" and took out the money without giving me the robux. Anybody understand how to fix this?
Take this into consideration : - I had no other pending payments before buying these. - Yes the card had more than enought money to buy it. - This is not fake. - Also I don't know if this is in the right section or not..
|
|
|
| Report Abuse |
|
|
| |
|
|
| 11 Jun 2015 07:28 PM |
it did kinda the same thing with me but with gamecards ive been told by other users that roblox is having bank problems and that we need to wait it out |
|
|
| Report Abuse |
|
|
razor2425
|
  |
| Joined: 06 Apr 2012 |
| Total Posts: 1383 |
|
|
| 11 Jun 2015 07:32 PM |
Probaly you mistake debit with credit or the pin or the credit card numbers
尺ム乙Ծ尺 |
|
|
| Report Abuse |
|
|
|
| 12 Jun 2015 02:44 PM |
| There wasn't a mistake with the numbers. I double checked :) |
|
|
| Report Abuse |
|
|
|
| 12 Jun 2015 02:48 PM |
| i do not know ### but I hop it ##### you it im sorry i dont know ### :# |
|
|
| Report Abuse |
|
|
razor2425
|
  |
| Joined: 06 Apr 2012 |
| Total Posts: 1383 |
|
|
| 12 Jun 2015 03:15 PM |
Talk to your dad tell him to check it out with his bank idk
尺ム乙Ծ尺 |
|
|
| Report Abuse |
|
|
TheOsiris
|
  |
| Joined: 30 May 2010 |
| Total Posts: 4534 |
|
|
| 12 Jun 2015 03:28 PM |
| It seems to be a billing inquiry issue, call ROBLOX for any billing issues at 888-588-BLOX. |
|
|
| Report Abuse |
|
|
|
| 12 Jun 2015 09:13 PM |
Ive done that about a day ago,
Will a admin please read? :) |
|
|
| Report Abuse |
|
|