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Re: Info@roblox.com

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Darksidersforever is not online. Darksidersforever
Joined: 18 Jun 2012
Total Posts: 11402
05 Jun 2015 11:02 AM
Ive got a few problems with roblox and i seriously want to email them.

Everytime i ask someone or post in the forums about this, everyone says the link at the top, but it dont work. If i do it theres only 2 things that will happen. It will take me to the support site, while so clicking any one of the links, but the actual support one dont work (Info@roblox.com).

2:If i get an direct link to this page ive never saw, it doesnt do anything, clicking a link will leave me on the same page, creating a new tab will say untitled, typing it will take my to that contact sight with no use.

Is this meant to happen and why is it doing this?

I am willing to phone up roblox but apparently you can only do it if you have a billing enquiry, i lost 800 robux which is nearly 2 months of saving + around £7 worth of money due to a roblox currency glitch....

any help or suggestions if i can message roblox a fast and easy way or if phoning up is acceptable with my problem?
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Aeralon is not online. Aeralon
Joined: 28 Aug 2011
Total Posts: 1425
05 Jun 2015 11:28 AM
Info@roblox.com is the email address. Also, I currently dislike Info@roblox, the support is useless, I got copy-paste suggestions 3 times, and once the support person tried to blame me for an issue with my game, when it was obviously Roblox's fault.
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frank400 is not online. frank400
Joined: 20 Nov 2007
Total Posts: 239
05 Jun 2015 11:31 AM
wait 24 hours
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SilentPaw is not online. SilentPaw
Joined: 05 Jun 2010
Total Posts: 442
05 Jun 2015 01:08 PM
Please describe the problems that you are having. Please also separate each issue, by means of bullet points or numbering.

I will attempt to provide you with suggestions for the problems that you have.
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iMuffinzz is not online. iMuffinzz
Joined: 07 Jul 2012
Total Posts: 24
05 Jun 2015 01:10 PM
Omfg, get a life you sado. Instead of examining roblox and talking nerdy about loosing 800 bucks, do something in your life lmao
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Darksidersforever is not online. Darksidersforever
Joined: 18 Jun 2012
Total Posts: 11402
05 Jun 2015 02:00 PM
iMuffinzz

Im not having idiots go round and post harassment for no reason, especially when you call me nerd and a no lifer when you waste time making tons of free modelled, copied ideas and boring places, if anything you are the nerdy low life, with an extremely stupid bio, oder style, idiotic-ness with the fact your a weirdo who doesnt know crap. Think before you type kid youve only made youself look like an idiot

@aeralon

yeah roblox isnt always clear, ive tried ways to message roblox directly but its nearly impossible to get a responce. also some people dont always understand what in-game physics are so yea, there just being idiots unless there young @frank400, yea its true 24-48 ive heard but i think aeralon was sayin the support isnt so good with responses and that

@silentpaw promblems to getting on at info@roblox.com

1)direct links leave my page still, my page just acts like it was

1)I)direct links also take me to the the "contact us" site which is where clicking links does nothing at all, same as 1)

2)doing the "open in new tab" only leaves my page untitled

3)the link at the title only takes me to the "contact us" site which doesnt help, explain in 1)I)

My suggestion) I thinking about calling up roblox unless i can do it on my brothers or my dads pc because im wasting alot of good time for this

anyway ty for you comments *apart from muf

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SilentPaw is not online. SilentPaw
Joined: 05 Jun 2010
Total Posts: 442
05 Jun 2015 07:32 PM
1)direct links leave my page still, my page just acts like it was

1)I)direct links also take me to the the "contact us" site which is where clicking links does nothing at all, same as 1)

2)doing the "open in new tab" only leaves my page untitled

3)the link at the title only takes me to the "contact us" site which doesnt help, explain in 1)I)


This sounds like a problem with your browser....
Can you explain to me what direct links you're speaking about? I'm sure it makes perfect sense to you, but, unfortunately, I can't read minds just yet.

Are you speaking of the links at the bottom of the website?
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Darksidersforever is not online. Darksidersforever
Joined: 18 Jun 2012
Total Posts: 11402
06 Jun 2015 08:33 AM
I think it is the something to do with a browser settings

By direct links i mean like hyperlinks, for some reason why i click the hyperlink my page just does nothing

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thetulipkitty is not online. thetulipkitty
Joined: 31 May 2015
Total Posts: 40
06 Jun 2015 09:17 AM
Hyper links? Ya, my mom's e-mail has problem with that if it's in Junk.... I'm sure it's your Browser settings then. Try checking them.
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DarkImperiator is not online. DarkImperiator
Joined: 30 Aug 2010
Total Posts: 57699
06 Jun 2015 09:56 AM
Two od'ers arguing lmao


"Pitchers who don't bat aren't baseball players" -CheeseyMacral
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darkboy608 is not online. darkboy608
Joined: 26 Jan 2013
Total Posts: 429
06 Jun 2015 11:00 AM
Odurz fighting over pixels. I feel like getting the popcorn


Behold, No... WELCOME!... Nahh... Hi.
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SilentPaw is not online. SilentPaw
Joined: 05 Jun 2010
Total Posts: 442
06 Jun 2015 12:44 PM
If you click an link, and your browser fails to respond, that is not a problem with ROBLOX.
Try clearing out your browser cache, or try a different browser.

What browser are you using, and on which operating system?
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Darksidersforever is not online. Darksidersforever
Joined: 18 Jun 2012
Total Posts: 11402
06 Jun 2015 06:25 PM
@thetulip

Yeah ive had a problem with my main brower, once every month or 2 this horrible virus comes up, always the same so i have to un-install it and re-install it, i do have protection now after 6 months, so i do need to check the settings. but the weird thing is i can click all hyper links but that particular 1

@darkimp

i wonder how you get that much posts and arnt banned, well your edging it.

@darkboy

whats wronge with you?

@silent

i should of said, thats the only hyper link that dont work for me, all the others do oddly

Im using google chrome but my other browsers need to be updated so i may have to wait a bit

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SilentPaw is not online. SilentPaw
Joined: 05 Jun 2010
Total Posts: 442
06 Jun 2015 06:35 PM
Which link does not work? What is the name of it, or where is it supposed to go?
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Darksidersforever is not online. Darksidersforever
Joined: 18 Jun 2012
Total Posts: 11402
07 Jun 2015 03:52 AM
the one in the title, ifs its a hyper link in blue text, i can click it but it wont take my anywhere. all the other hyper links i click in blue text work
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SilentPaw is not online. SilentPaw
Joined: 05 Jun 2010
Total Posts: 442
07 Jun 2015 06:55 AM
What does the link say? Where is it supposed to take you? I'm incredibly confused....
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DarkImperiator is not online. DarkImperiator
Joined: 30 Aug 2010
Total Posts: 57699
07 Jun 2015 09:00 AM
@darksiders


Why, people with a high post count is supposed to be banned?



"Pitchers who don't bat aren't baseball players" -CheeseyMacral
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SilentPaw is not online. SilentPaw
Joined: 05 Jun 2010
Total Posts: 442
07 Jun 2015 09:43 AM
DarkImperiator,
Please do not post unless you have something useful to contribute, like, clarification, or additional questions which could help to diagnose the technical problem.
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Darksidersforever is not online. Darksidersforever
Joined: 18 Jun 2012
Total Posts: 11402
07 Jun 2015 05:20 PM
@silent

im not sure where the link is meant to take me, all i know is that when "Info@roblox.com" is in hyper text (link), i click it nothing happens, i dont get directed to anywhere

anyway ty for telling darkimp

@darkimp

Are you seriously that stupid -_-

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SilentPaw is not online. SilentPaw
Joined: 05 Jun 2010
Total Posts: 442
08 Jun 2015 10:17 AM
The link info@roblox.com is not a hyperlink that goes to a page. It is a slightly different link.

Most links you find link to something like http://www.roblox.com/Forum/Addpost.aspx.
An email uses something else. In the case for that email, mailto:info@roblox.com.

The mailto: part of the "link" tells the browser to use a mail client, like Thunderbird, Outlook, or similar.

You can also find similar links for program-specific links, , sometimes callto:1-555-555-BLOX. That would tell the computer to make a phone call using any phone-based software currently installed.

chances are, when you click the link with info@roblox.com, you do not have a mail-client on your computer, thus, it does nothing.

That is why you can't get anywhere with those links.


To email info@roblox.com, just copy that email address, then paste into the To: section in Gmail, Yahoo, or whatever email system you use.
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DarkImperiator is not online. DarkImperiator
Joined: 30 Aug 2010
Total Posts: 57699
08 Jun 2015 10:26 AM
@silent

???

@darkside

nope, are you?


"Pitchers who don't bat aren't baseball players" -CheeseyMacral
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Darksidersforever is not online. Darksidersforever
Joined: 18 Jun 2012
Total Posts: 11402
08 Jun 2015 03:39 PM
@silent

I understand now, and at first i thought it was a problem with the pc, turns out it is but its only a settings option that does it.

Oh well i found out of to complete it with g-mail just before you posted that. Thanks anyway for using your time to help as well as know I know something new about hyper links that wont ever bug me again. Ty

@darkimp

your so weird...

nope btw
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SilentPaw is not online. SilentPaw
Joined: 05 Jun 2010
Total Posts: 442
08 Jun 2015 07:17 PM
I'm pleased to hear that the issue with your mailto links has been resolved.

Is there anything else I can help you with?
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Darksidersforever is not online. Darksidersforever
Joined: 18 Jun 2012
Total Posts: 11402
09 Jun 2015 10:10 AM
Well i guess theres nothing else from now but maybe sooner

Ty
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