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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: Robux Purchase "Declined by Bank"

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HTWingNut is not online. HTWingNut
Joined: 17 May 2015
Total Posts: 4
30 May 2015 08:03 AM
I am trying to buy Robux for my kids' accounts, but no matter which card I use they all say "Declined by Bank". Is there some hack or scam going on that would make all my credit cards be declined. This isn't very comforting.
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Plexahedron is not online. Plexahedron
Joined: 22 Jul 2013
Total Posts: 9609
30 May 2015 08:04 AM
I'd say that it would be a problem with your banking account, as I've never heard this happening before.
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HTWingNut is not online. HTWingNut
Joined: 17 May 2015
Total Posts: 4
30 May 2015 08:08 AM
Um, all four credit cards? No, I don't think so. Search for this issue, it's cropped up many times over the years. After talking to the bank it seems Robux is on a black list due to some hacks or scams recently... buyer beware.
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Plexahedron is not online. Plexahedron
Joined: 22 Jul 2013
Total Posts: 9609
30 May 2015 08:10 AM
Hm; yeah I see what you're talking about now that other people are complaining about it. Well I don't know what's going on. Roblox could be blacklisted as you said...
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HTWingNut is not online. HTWingNut
Joined: 17 May 2015
Total Posts: 4
30 May 2015 08:18 AM
My other credit card bank said that Roblox is reversing the charges not the bank, so not sure what's going on, and you can't talk to anyone at their 1-888 number on the weekend, they're closed. Great customer service. My kids are sick, it's raining out, and thought I'd just give them some fun time on Roblox that they enjoy, but I guess they'll have to make due with what they have or do something else.
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Plexahedron is not online. Plexahedron
Joined: 22 Jul 2013
Total Posts: 9609
30 May 2015 08:20 AM
Yeah, that sucks.
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IJustAteUrCar is not online. IJustAteUrCar
Joined: 01 Apr 2013
Total Posts: 1693
30 May 2015 08:22 AM
Hello. I would like to help you. But roblox forums is a horrible place, Mr.HT.
You need to message roblox. Or else you might get replies from 7 year olds.

It might be because you might have low money on those credit cards, check the amount, if you have 10 dollars, you might be able to buy 800 robux.
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Codmius is not online. Codmius
Joined: 27 Oct 2013
Total Posts: 8277
30 May 2015 08:46 AM
Your best bet is to send an email to roblox at info@roblox.

I don't think any normal user can really help you with this problem.
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