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ROBLOX Forum » Roblox » Help (Technical Support and Account Issues)
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Re: I can't join games?

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YouCheater is not online. YouCheater
Joined: 10 Jul 2012
Total Posts: 186
22 May 2015 09:55 AM
Okay, for some reason, I started my computer with the looks of the Roblox Player Launcher gone. When I try to re-install it, this is what happens... I re-install it, but while it is re-installing, it is saying "Getting latest version of ROBLOX", as usual. Moments after, it says "Preforming File Check.". I have no idea what is going on. Then it says "Going to ROBLOX", or something like that, sending me to the games page and not installing... Can someone help me please???
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YouCheater is not online. YouCheater
Joined: 10 Jul 2012
Total Posts: 186
22 May 2015 09:59 AM
*Bump*
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trampek is not online. trampek
Joined: 26 Sep 2008
Total Posts: 35
22 May 2015 10:02 AM
Having the same problem. In my case it started with Avast being stupid and flagging ROBLOX as a virus, so I had to reinstall both ROBLOX and Avast (for some stupid reason turning off the antivirus and adding roblox to exceptions didn't work) and now I can't re-download the roblox player, instead it launches me into the game page and then does the same when I attempt to try again.
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YouCheater is not online. YouCheater
Joined: 10 Jul 2012
Total Posts: 186
22 May 2015 10:08 AM
Okay, I may have found a way to fix this issue... Open Avast, click Statistics, Go to Component Status, Click on Virus Chest, Right Click RobloxPlayerLauncher.exe and finally click restore. It worked for me.
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trampek is not online. trampek
Joined: 26 Sep 2008
Total Posts: 35
22 May 2015 10:09 AM
ROBLOX isn't even listed in the virus chest, yet it still doesn't work at all. Download issue still persists, no matter if I'm redownloading with antivirus on or off.
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YouCheater is not online. YouCheater
Joined: 10 Jul 2012
Total Posts: 186
22 May 2015 10:13 AM
Which search engine are you using?
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12AwesomeBoy12 is not online. 12AwesomeBoy12
Joined: 17 May 2014
Total Posts: 4933
22 May 2015 10:14 AM
@You i had got the same thing! thanks for telling me that!

This is a siggy.
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trampek is not online. trampek
Joined: 26 Sep 2008
Total Posts: 35
22 May 2015 10:17 AM
Okay, nevermind, seems wiping *every single ROBLOX file* from my computer and THEN reinstalling ROBLOX with Avast turned off did the trick just fine. I really find it lame though that either someone at Avast thought ROBLOX is a virus and messed up the definition or our Glorious Roblox Administrators Trademark have decided their own product is a plague and flagged it as a malicious program, heh.
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iiiMarshmellowiii is not online. iiiMarshmellowiii
Joined: 21 Apr 2014
Total Posts: 16
25 May 2015 02:38 PM
Ohh my god, thank you SO MUCH. I've been trying to get on roblox FOR DAYS AND IT FINALLY WORKED!!
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lazyboy52027 is not online. lazyboy52027
Joined: 03 Dec 2012
Total Posts: 29
07 Aug 2015 12:26 PM
i don't have avast so what do I do
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orangewarrior78 is not online. orangewarrior78
Joined: 12 Oct 2013
Total Posts: 3793
07 Aug 2015 01:19 PM
Use a new computer?
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